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Eclipse Forex Broker provides real users with * positive reviews, 2 neutral reviews and 1 exposure review!

Eclipse Broker Review

7.17

WikiFX monitor

Risk Control

Global public opinion

Software Index

No software

Eclipse Review 3

Latest All(3) Neutral(2) Exposure(1)
Exposure
Unable to withdraw

I made withdrawal at noon on 19th. But it hasn't credited to the account. No one can be contacted.

安然2427
2024-04-29
Neutral

To be honest, I don't have a good impression of this company. I wanted to trade some futures earlier, and I couldn't find any information on the website, so I emailed to ask, but your staff seemed very unprofessional.

满心欢喜44464
2022-11-23
Neutral

Guys, this broker’s official website does not provide sufficient information. All they have is to advertise how excellent their services are… I doubt whether they can provide professional services. Also, you can hardly contact them except for a simple contact form displayed there, no phone number, no email address, weird…

Tracy94203
2022-11-18

  

Eclipse 2025 Review: Everything You Need to Know

  Eclipse, a forex and CFD broker based in Hong Kong, has garnered mixed reviews from users and experts alike. While it is recognized for its long-standing presence in the market since 2007, many users express concerns regarding its customer service and withdrawal processes. Key findings indicate that while Eclipse is regulated by the Securities and Futures Commission (SFC) of Hong Kong, issues related to transparency and user experience persist.

  Note: The existence of multiple entities operating under the name "Eclipse" across different regions complicates the evaluation of this broker. Therefore, it is crucial to verify the specific entity you are dealing with to ensure fairness and accuracy in your trading experience.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 5.3
Tools and Resources 5.0
Customer Service and Support 4.0
Trading Experience 5.5
Trustworthiness 4.5
User Experience 5.0

  We evaluate brokers based on user feedback, expert opinions, and factual data from multiple sources.

  

Broker Overview

  Founded in 2007, Eclipse operates primarily in Hong Kong and is regulated by the SFC, which governs futures contracts. The broker provides access to various financial instruments, including forex, CFDs, commodities, and indices. However, it does not offer popular trading platforms like MT4 or MT5, which may limit its appeal to some traders.

  Eclipse is known for its focus on equity derivatives in the Asia-Pacific region, and while it boasts a stable presence, its offerings are somewhat limited compared to competitors. The lack of comprehensive educational resources and transparency regarding fees and trading strategies has raised concerns among users.

  

Detailed Breakdown

  

Regulatory Regions

  Eclipse is primarily regulated in Hong Kong by the SFC, which provides a level of oversight and compliance assurance. However, the lack of regulation in other jurisdictions may pose risks for traders not based in Hong Kong.

  

Deposit/Withdrawal Options

  Eclipse supports deposits and withdrawals in major currencies, but specifics on cryptocurrency support remain unclear. The minimum deposit requirement is reported to be around $250, which is relatively standard for the industry.

  

Bonuses/Promotions

  The broker does not appear to offer any bonuses or promotional incentives, which could deter potential clients looking for added value.

  

Tradable Asset Classes

  Eclipse provides a limited range of tradable assets, focusing primarily on forex and CFDs. This narrow selection may not meet the needs of traders seeking a more diversified portfolio.

  

Costs (Spreads, Fees, Commissions)

  The cost structure at Eclipse is somewhat opaque, with limited information available regarding spreads and commissions. User reviews indicate that some traders have experienced unexpected fees, leading to dissatisfaction.

  

Leverage

  Eclipse offers leverage, but the specific ratios are not consistently reported across sources. Traders should be cautious and verify the leverage options available to them before engaging in trading activities.

  

Allowed Trading Platforms

  Eclipse does not support widely used platforms like MT4 or MT5, which could limit its appeal to traders accustomed to these tools. The absence of a proprietary platform also raises questions about the trading experience offered.

  

Restricted Regions

  While specific restricted regions are not detailed, the unregulated status in certain areas may pose risks for traders outside of Hong Kong. Users should confirm their eligibility to trade with Eclipse based on their location.

  

Available Customer Service Languages

  Customer support options are limited, with no dedicated email or phone support reported. Users often rely on contact forms, which can lead to delays in response times.

  

Ratings Overview (Reiteration)

Category Rating (out of 10)
Account Conditions 5.3
Tools and Resources 5.0
Customer Service and Support 4.0
Trading Experience 5.5
Trustworthiness 4.5
User Experience 5.0

  

Detailed Analysis

  

Account Conditions

  Eclipse's account conditions receive a score of 5.3. While the minimum deposit is accessible, the absence of varied account types and bonuses limits options for traders. According to PediaFX, the broker does not provide insurance for clients, which raises concerns about fund safety.

  

Tools and Resources

  The tools and resources offered by Eclipse are rated at 5.0. Users have noted the lack of educational materials, which can be a significant drawback for novice traders. The platform does not provide a demo account, making it difficult for new traders to familiarize themselves with the trading environment.

  

Customer Service and Support

  Eclipse scores poorly in customer service, with a rating of 4.0. Many users have reported difficulties in reaching customer support, often citing long response times or complete unavailability. According to WikiBit, users have expressed frustration over the inability to contact support during critical times, particularly when attempting to withdraw funds.

  

Trading Experience

  The trading experience at Eclipse receives a score of 5.5. While the broker offers a straightforward trading interface, the lack of advanced trading tools and platforms like MT4 or MT5 limits the overall experience for more seasoned traders.

  

Trustworthiness

  With a score of 4.5, trustworthiness is a significant concern for many users. Reports of withdrawal issues and lack of transparency regarding fees contribute to a perception of risk. As noted in various reviews, users have encountered problems with accessing their funds, leading to allegations of poor practices.

  

User Experience

  Eclipse's user experience is rated at 5.0. While some users appreciate the broker's interface, the overall sentiment leans towards dissatisfaction due to the aforementioned issues with customer service and withdrawal processes.

  In conclusion, while Eclipse has established itself as a broker with regulatory backing in Hong Kong, potential traders should weigh the pros and cons carefully. The mixed reviews highlight critical areas for improvement, particularly concerning customer support and transparency. As always, it is advisable to conduct thorough research and consider personal trading needs before engaging with any broker.