capital.com Forex Broker
Basic Information
Bahamas
5-10 years Regulated in Australia Regulated in Cyprus Regulated in United Kingdom Regulated in United Arab Emirates Regulated in Bahamas Market Maker (MM) Straight Through Processing (STP) Retail Forex License MT4 Full License Self-developed Global BusinessCompany profile
Rating Index
Capital.com Forex Broker - Complete Information Guide
1. Broker Overview
Capital.com is a global CFD broker established in 2016. The company is headquartered in Cyprus, with additional offices located in the United Kingdom, Gibraltar, Australia, and the Seychelles. As a privately held company, Capital.com is operated by Capital.com SV Investments Limited. The broker primarily serves retail clients across various markets, catering to over 660,000 registered users worldwide.
Since its inception, Capital.com has achieved significant milestones, including obtaining multiple regulatory licenses and expanding its range of trading instruments. The company focuses on providing a user-friendly trading experience, leveraging advanced technology to enhance its platform. Capital.com operates under a business model primarily focused on retail forex and CFD trading, offering clients access to a diverse range of financial markets.
The parent company, Capital.com Group, has established itself as a reputable player in the financial services industry, emphasizing transparency and client education. The broker's innovative approach and commitment to customer service have made it a popular choice among both novice and experienced traders.
2. Regulatory and Compliance Information
Capital.com is regulated by several prominent financial authorities, ensuring a high level of trust and security for its clients. The main regulatory bodies overseeing Capital.com include:
- Financial Conduct Authority (FCA), UK - Registration No. 793714
- Cyprus Securities and Exchange Commission (CySEC) - License No. 319/17
- Australian Securities and Investments Commission (ASIC) - License No. 513393
- Financial Services Authority (FSA), Seychelles - License No. SD101
- Securities Commission of the Bahamas (SCB) - License No. SIA-F 245
Each of these regulatory bodies imposes strict requirements on Capital.com, including maintaining client funds in segregated accounts. This ensures that client money is kept separate from the company's operational funds, providing an added layer of security.
In addition to regulatory oversight, Capital.com is a member of investor compensation schemes, which offer protection to clients in the event of the broker's insolvency. The FCA, for instance, protects clients up to £85,000, while the CySEC provides coverage of up to €20,000.
Capital.com adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures, ensuring that all clients undergo identity verification before trading. This commitment to regulatory compliance enhances the broker's credibility and provides clients with peace of mind.
3. Trading Products and Services
Capital.com offers a wide array of trading products, primarily focusing on Contracts for Difference (CFDs). The broker provides access to over 6,000 trading instruments, including:
- Forex Pairs: Capital.com offers 138 forex pairs, including major, minor, and exotic currencies.
- CFD Products: Traders can engage in CFD trading across various asset classes:
- Indices: 23 different indices, including major global benchmarks.
- Commodities: 39 commodities, such as gold, silver, and oil.
- Stocks: Over 5,452 stock CFDs from various global markets.
- Cryptocurrencies: 477 cryptocurrency CFDs, with popular options like Bitcoin and Ethereum (not available for retail clients in the UK).
The broker continuously updates its product offerings, introducing new instruments to meet market demand. Capital.com is particularly known for its commitment to providing retail trading services, allowing clients to trade with leverage while managing their risk effectively.
For institutional clients, Capital.com offers tailored services, although the primary focus remains on retail trading. The broker does not currently provide white-label solutions or asset management services.
4. Trading Platforms and Technology
Capital.com provides its clients with multiple trading platforms to cater to different trading preferences. The main platforms available include:
- MetaTrader 4 (MT4): A widely used platform that supports automated trading and advanced technical analysis. However, MT5 is not currently available.
- Proprietary Web-Based Platform: This user-friendly platform is designed to provide a seamless trading experience with advanced charting tools and real-time market data.
- Mobile Applications: Capital.com offers mobile trading apps for both iOS and Android devices, allowing traders to manage their accounts on the go.
The broker employs a Market Making execution model, ensuring quick order execution and competitive spreads. The platform is built on a robust technological infrastructure, with servers located in strategic locations to optimize trading performance.
Additionally, Capital.com offers an API for clients interested in automated trading solutions, enabling traders to integrate their own systems with the broker's platform.
5. Account Types and Trading Conditions
Capital.com primarily offers a standard account for retail clients, characterized by:
- Minimum Deposit: $20, making it accessible for new traders.
- Spreads: Competitive variable spreads starting from 0.6 pips on major currency pairs.
- Commission: Capital.com does not charge commissions on trades; all costs are embedded in the spreads.
For more experienced traders, Capital.com provides access to a professional account with higher leverage options, although this is subject to specific eligibility criteria. The broker does not currently offer Islamic accounts or PAMM accounts.
A demo account is available for clients to practice trading strategies without financial risk, allowing them to familiarize themselves with the platform and market dynamics.
Leverage varies depending on the asset class, with a maximum of 1:30 for retail clients under FCA regulations. The broker also implements overnight fees based on the leverage used, which traders should consider when planning their trades.
6. Fund Management
Capital.com supports a variety of deposit and withdrawal methods, ensuring convenience for its clients. The available funding options include:
- Bank Transfers
- Credit/Debit Cards
- E-Wallets: Such as PayPal, Neteller, and Skrill.
The minimum deposit requirement is $20 for most payment methods, while bank transfers have a higher minimum of $250. Deposits are processed quickly, typically appearing in the trading account within a few hours, depending on the method used.
Capital.com does not impose any fees for deposits or withdrawals, maintaining a transparent fee structure. However, an inactivity fee of €10 is charged monthly for accounts that remain inactive for over a year. Withdrawal requests are generally processed within 24 hours, but the time it takes for funds to reach the client's account may vary based on the chosen withdrawal method.
7. Customer Support and Educational Resources
Capital.com prioritizes customer support, offering various channels for clients to seek assistance. The support options include:
- Live Chat
- Email Support
- Phone Support: Available in multiple languages.
The customer support team operates 24/7, ensuring that traders can receive timely assistance, regardless of their location.
Capital.com also provides a wealth of educational resources, including:
- Webinars
- Tutorials
- E-books
- Market Analysis Services: Daily updates, news, and research reports.
The broker's educational materials are designed to cater to traders of all experience levels, helping them enhance their skills and knowledge of the financial markets.
8. Regional Coverage and Restrictions
Capital.com serves clients from 183 countries worldwide, with notable exceptions including the United States, Canada, and Belgium. The broker has established regional offices in various locations to better serve its diverse client base.
While Capital.com offers a wide range of services globally, it is essential for potential clients to check the specific regulations and offerings available in their region. The broker's commitment to compliance ensures that all clients can trade securely and confidently, adhering to local laws and regulations.
In conclusion, Capital.com is a well-regarded broker that combines advanced technology with a strong regulatory framework, making it a suitable choice for traders looking for a reliable platform to engage in forex and CFD trading. With its extensive educational resources and responsive customer support, Capital.com continues to attract a growing number of traders worldwide.