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City Index Forex Broker provides real users with 7 positive reviews, * neutral reviews and 9 exposure review!

City Index Broker Review

Rating Index
1.64
Regulation
0.00
License
0.00
Software Index
4.00
Risk Control
0.00
Business
8.00
WikiFX Detection

Business

Influence B

License

FCA Unverified

City Index Review 16

All(16) Positive(7) Exposure(9)
Exposure
Fraud network people pay more attention to keep in mind the name and appearance of these people

I am not fair, the justice of God will not allow me to follow the teacher to play gold investment in the middle of this year, resulting in the investment of more than 800,000 can not get out of the gold, when I was induced to join the teacher called Chen Ming, Zhang Hongye, through I have been tracking and my criminal investigation friends investigation, they continue to cheat, the aliases used are Wang Tianshun, Liu Zhenhua, the current platform is stolen from the regular international market City index's fake platform, the official website is https://1671435251000.citynice.me/ The people involved in the scam are master No. Xu Hao (real name Zeng Xinghao), assistant No. Lin Ziyi (real name Chen Xiaomei), business number. After heavy police investigation, they cheat the process is as follows: the boss named (real name Lin Jian), he invested money, let the following people cheat, first through the shake fast with the business number to find add fish, guide the fish with the new chat software [listen to chat], and then through the business number, meet Wang Tianshun, Wang Tianshun will be invited into the group after a simple chat with the fish, the group get good two or three days after the start of the lecture, invited his During the period to send gifts on behalf of the teacher to launch the assistant number Lin Ziyi (real name Chen Xiaomei), the follow-up has been to start brainwashing, marketing process, the group will suddenly appear a master, powerful investment, successful career people Xu Hao (real name Zeng Xinghao) often send red packets, slowly Wang Tianshun will begin to slowly guide everyone to do gold, his friend Liu Zhen Sheng will also begin to cooperate with the fish who took the class together The company's business is to provide a wide range of products and services to its customers, including the following: the company's products and services, the company's products and services, the company's products and services, and the company's services. The last will be this expert Xu Hao (real name Zeng Xinghao) to get the fish gold account, help the fish to operate gold, make money to earn a lot, and then began to hedge lock, do not give the fish to close their own positions, said only to fill the money to close the position to withdraw, after the money will say that you need to pay the certification gold, because the account detection to others to operate, off-site login, need to be certified is my own, and have to pay money, after the payment will also say involved in money laundering and so on. A series of steps just won't let the fish finally out of gold, until the fish no money. I have experienced this nightmare, many friends to investigate their fraudulent investors real name (real name Lin Jian) home (Fujian Putian), the planner real name (real name Zeng Xinghao) home (Sichuan Guang'an), important co-conspirators real name (real name Chen Xiaomei) family (Fujian Quanzhou) The gold platform called City index, theft of other platforms Platform official website: https:// 1671435251000.citynice.me/ live platform: https://e37421393.at.baijiayun.com/web/room/quickenter?code=jwbkma&user_name=%E7%94%A8%E6%88%B77769 The following is the real identity information of their main participants in the scam, including the teachers where they lecture. I hope that if the people involved in their fraudulent platform can see this message in time to hang a horse, of course, if you remember to save this message after being cheated, we join together to make the police pay more attention to this matter, at present I am also using legal means to apply for assistance, but very slow, this process is very torturous, I hope more friends to join in, together so that this group of evil people can be brought to justice, do not let If the legal means is not feasible, I will eventually take other means, I will always track this group of criminals, no longer let them cheat!

卡卡7238
2022-12-27
Exposure
Maliciously hedge and lock the postition, resulting inability of closing position for me

This platform should be a fake platform. I was planned to withdraw today, but they maliciously hedge and lock the postition, resulting inability of closing position for me. After hedging more than 180,000 yuan, I feel very helpless now. I closed my position last night, and was locked up by malicious hedging. I woke up and saw that I couldn’t close my position. I really need help . The bank card that gave them the transfer amount before has just been checked and has been canceled. I feel cheated.

开心4443
2023-01-04
Exposure
I don’t know what happened the night before yesterday, and there were two more hedging orders in my account. I woke up today and found that the account could no longer be closed.

I don’t know what happened the night before yesterday, and there were two more hedging orders in my account. I woke up today and found that the account could no longer be closed. The customer service said that you must pay a deposit to close the position and withdraw the money. Originally, I was planning to withdraw money today, so I couldn’t withdraw the money, and I had to pay to close the position and withdraw the money. Hope the platform can help me get my money back.

微量
2023-01-05
Exposure
Induce fraud

After being induced by customer service to make a deposit, I was unable to withdraw money, and they even tricked me into depositing by various means. A total of less than 1 million was deposited, I hope the platform can help me to recover it

难忘青春
2023-03-02
Exposure
Hard-earned money

Around December 20, 2022, I entered the gold-trading platform through a friend and added a customer service manager called cityindrx who is the customer service manager, and started depositing through her. When withdrawing money, they deny the withdrawals by various reasons and deceving me to depopsit more. Since, I always want my money back, I got scammed more and more and cannot withdraw at the end.

难忘青春
2023-03-01
Positive

I found out about City Index recently. It seems to be a very experienced broker with a good reputation. I read some good reviews and decided to try a demo account here.

FX1238707102
2023-02-17
Positive

I would give city index five stars without any hesitation. Yes, I have been trading with this broker for several years, and they don’t let me know all the time, amiable customer support, quick withdrawals. I recommend it to you guys.

FX1205395544
2023-02-14
Exposure
After inducing deposit, he refused to give the money for various reasons

Starting from Christmas Eve and Christmas, they used the company’s festival as an excuse to charge gold and anti-gold. The four-day event time was close to New Year’s Day. The reason was that the spread was lowered, the recharge was anti-money, and other reasons. During the event, the funds in the account suddenly disappeared at the end of the event. The double said that the security deposit exceeds the limit and cannot be withdrawn, and the account is locked and needs to be recharged and unsealed. After recharging, the withdrawal is said to be too large and detained by the Hong Kong Monetary Authority. Individuals need to pay personal income tax to get into the account

难忘青春
2023-01-08

City Index 2025 Review: Everything You Need to Know

City Index is a well-established broker that has garnered a reputation for its robust trading platforms and extensive market offerings. Overall, the reviews indicate that City Index is a reliable choice for both new and experienced traders, thanks to its competitive spreads and strong regulatory backing. However, some users have pointed out limitations in customer support and the absence of certain trading features that could enhance the trading experience.

Note: Its important to recognize that the services offered by City Index can vary depending on the regulatory entity under which a trader is registered. This factor can influence aspects such as available products, leverage, and trading conditions.

Ratings Overview

Category Rating (out of 10)
Account Conditions 8
Tools and Resources 8
Customer Service & Support 7
Trading Experience 8
Trustworthiness 9
User Experience 8

We evaluate brokers based on a comprehensive analysis of available data, user feedback, and expert opinions.

Broker Overview

Founded in 1983, City Index has established itself as a prominent player in the forex and CFD trading space. The broker operates under the trading name of Stonex Financial Ltd, which is part of the Stonex Group, a publicly traded firm on the NASDAQ. City Index offers a range of trading platforms, including its proprietary Web Trader and the widely used MetaTrader 4 (MT4). Traders can access a diverse array of asset classes, including forex, indices, commodities, and shares. The broker is regulated by several top-tier authorities, including the UK's Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), and the Monetary Authority of Singapore (MAS).

Detailed Review

Regulated Geographic Areas

City Index is regulated in multiple jurisdictions, including the UK, Australia, and Singapore. This regulatory oversight ensures a high level of consumer protection and compliance with industry standards. Clients from the UK benefit from the Financial Services Compensation Scheme (FSCS), which offers protection up to £85,000 in the event of broker insolvency.

Deposit/Withdrawal Currencies

The broker supports multiple base currencies for account funding, including GBP, USD, and EUR. However, customers should be aware that trading cryptocurrencies is not available for retail clients in the UK due to regulatory restrictions.

Minimum Deposit

The minimum deposit required to open an account with City Index is £100. This relatively low threshold makes it accessible for new traders looking to start their trading journey without a significant financial commitment.

Bonuses/Promotions

Currently, City Index does not offer any deposit bonuses or promotional incentives for new clients. However, the broker provides a demo account that allows potential clients to practice trading with virtual funds for a limited period.

Tradable Asset Classes

City Index offers an impressive selection of over 13,500 tradable instruments. This includes more than 80 forex pairs, a wide variety of indices, commodities, and over 4,500 shares from various global markets. However, it is worth noting that cryptocurrency trading is limited and not available to retail clients in the UK.

Costs (Spreads, Fees, Commissions)

City Index is known for its competitive pricing structure. The average spread for the EUR/USD currency pair is approximately 0.74 pips, which is competitive within the industry. The broker does not charge commissions on most trades, except for stock CFDs, which incur a commission of 0.08% with a minimum charge. Additionally, an inactivity fee of £12 is charged after 12 months of account inactivity.

Leverage

City Index offers leverage up to 1:30 for retail clients, in line with regulatory standards set by the FCA and ASIC. Professional clients may access higher leverage ratios, up to 1:400, depending on their trading volume and experience.

Allowed Trading Platforms

Traders can access City Index through multiple platforms, including the proprietary Web Trader, MetaTrader 4, and the City Index mobile app. Each platform features advanced charting tools and customizable settings to enhance the trading experience.

Restricted Regions

While City Index serves clients in many countries, it does not accept clients from the United States, Brazil, and several other jurisdictions where CFD trading is restricted. This limitation may affect some potential traders looking to engage with the platform.

Available Customer Service Languages

City Index provides customer support in English and several other languages, catering to its diverse client base across different regions. Customer service is available via phone, email, and live chat, although it is not offered 24/7.

Repeating Ratings Overview

Category Rating (out of 10)
Account Conditions 8
Tools and Resources 8
Customer Service & Support 7
Trading Experience 8
Trustworthiness 9
User Experience 8

Detailed Breakdown

  • Account Conditions: The brokers account conditions are favorable, with a low minimum deposit requirement and a variety of account types available.
  • Tools and Resources: City Index provides a robust suite of trading tools, including advanced charting capabilities and integrated research resources, enhancing the trading experience.
  • Customer Service & Support: While customer service is generally responsive, some users have reported delays, particularly with email inquiries. The lack of 24/7 support may also be a drawback for some traders.
  • Trading Experience: The trading platforms are user-friendly and offer a range of features that cater to both beginner and experienced traders. However, some users have noted that the desktop platform could be more intuitive.
  • Trustworthiness: City Index has a high trust score due to its regulatory compliance and the backing of a well-established parent company, Stonex Group.
  • User Experience: Overall, users report a positive trading experience, though some have expressed concerns about the limitations on cryptocurrency trading and the absence of social trading features.
  • In conclusion, City Index is a reputable broker that offers a comprehensive trading experience. While there are areas for improvement, such as customer support and product offerings, the overall consensus is that City Index is a solid choice for traders looking for a reliable and well-regulated trading environment.

City Index review