City Index Forex Broker
Basic Information
United Kingdom
15-20 years Suspicious Regulatory License Regional Brokers High potential riskCompany profile
City Index Forex Broker - Complete Information Guide
1. Broker Overview
City Index, founded in 1983, is a prominent player in the financial trading industry, operating as a multi-asset broker specializing in Contracts for Difference (CFDs) and spread betting. The broker is headquartered in London, United Kingdom, with additional offices in Singapore, Australia, and the United Arab Emirates. As a subsidiary of Stonex Group Inc., which is publicly traded on NASDAQ, City Index has established a robust reputation, boasting over 1 million account holders and providing access to more than 13,500 markets across various asset classes.
The company has undergone significant milestones throughout its history, including the introduction of CFD trading in 2001 and its acquisition by Gain Capital in 2014, which further solidified its market presence. In 2020, Stonex Group acquired Gain Capital, enhancing City Index's operational capabilities and financial backing. The broker primarily serves retail clients, offering a range of trading products that cater to both novice and experienced traders, including forex, indices, commodities, and cryptocurrencies.
City Index operates under a market-making model, allowing it to provide competitive spreads and fast execution speeds, making it an attractive option for traders looking to capitalize on market movements.
2. Regulatory and Compliance Information
City Index is regulated by several top-tier authorities, ensuring a high level of oversight and client protection. The primary regulatory bodies overseeing City Index include:
- Financial Conduct Authority (FCA), United Kingdom - License No. 446717
- Australian Securities and Investments Commission (ASIC), Australia - License No. 345646
- Monetary Authority of Singapore (MAS), Singapore - License No. 200400922K
The broker adheres to strict regulatory standards, which include maintaining client funds in segregated accounts to ensure their safety. This segregation means that clients' funds are kept separate from the broker's operational capital, providing an additional layer of security.
City Index also participates in the Financial Services Compensation Scheme (FSCS), which protects UK clients by covering up to £85,000 in the event of insolvency. Furthermore, the broker implements robust Know Your Customer (KYC) and Anti-Money Laundering (AML) measures to prevent financial misconduct and protect both the broker and its clients.
3. Trading Products and Services
City Index offers an extensive range of trading products, catering to various trading strategies and preferences. The broker provides access to:
- Forex: Over 84 currency pairs, including major, minor, and exotic pairs.
- CFDs: A diverse selection of instruments, including:
- Indices: More than 40 global indices, such as the FTSE 100 and S&P 500.
- Commodities: Trading options on 25+ commodities, including gold, silver, and oil.
- Stocks: CFD trading on 4,500+ shares from major markets.
- Cryptocurrencies: Limited to Bitcoin, Ethereum, and a few others, available as CFDs (not available for UK retail clients).
- Bonds: Access to a variety of bond markets.
- Interest Rates and Options: Various instruments for hedging and speculation.
City Index frequently updates its product offerings, ensuring traders have access to the latest market opportunities. The broker primarily focuses on retail trading services but also provides tailored solutions for professional clients, including cash rebates and priority support.
4. Trading Platforms and Technology
City Index supports several trading platforms to accommodate different trading styles and preferences:
- MetaTrader 4 (MT4): A widely used platform that offers advanced charting capabilities, automated trading, and a rich library of technical indicators. However, MT5 is not currently supported.
- Web Trader: A proprietary web-based platform that provides a user-friendly interface with customizable features, advanced charting tools powered by TradingView, and integrated market news.
- At Pro: An advanced desktop platform designed for professional traders, featuring extensive technical analysis tools and back-testing capabilities.
City Index also offers mobile applications for both iOS and Android, allowing traders to manage their accounts and execute trades on the go. The mobile app is equipped with real-time price alerts, live charts, and trading tools, ensuring traders can stay connected to the markets at all times.
The broker operates on a market-making execution model, providing fast trade execution and the ability to trade with unrealized profits. Additionally, City Index supports API access for automated trading, enhancing the trading experience for algorithmic traders.
5. Account Types and Trading Conditions
City Index offers a straightforward account structure with a primary standard account type available to most traders. Key features include:
- Minimum Deposit: £100 (or equivalent) for a retail account, with no minimum for a demo account.
- Spreads: Variable spreads starting from 0.5 pips on major currency pairs, with no commissions on most trades, except for share CFDs.
- Leverage: Up to 30:1 for retail clients, with higher leverage options available for professional accounts.
- Minimum Trade Size: 0.01 lots, allowing for flexible trading strategies.
The broker also provides a demo account with £10,000 in virtual funds for 12 weeks, allowing traders to practice their strategies without financial risk. Professional accounts offer additional benefits, including cash rebates and priority service, tailored for high-volume traders.
6. Fund Management
City Index supports a variety of deposit and withdrawal methods, ensuring convenience for its clients:
- Deposit Methods: Options include bank transfer, credit/debit cards (Visa, Mastercard), and electronic wallets like PayPal. There are no deposit fees.
- Minimum Deposit Requirement: £100 (or equivalent) is recommended to cover margins.
- Withdrawal Methods: Clients can withdraw funds via bank transfer or credit/debit card. Withdrawal requests typically take 1-3 business days to process.
- Withdrawal Fees: City Index does not charge withdrawal fees unless using a same-day CHAPS transfer, which incurs a fee of £25 for amounts under £5,000.
Overall, City Index provides a transparent and efficient fund management process, allowing traders to access their funds with ease.
7. Customer Support and Educational Resources
City Index offers robust customer support through multiple channels, including:
- Live Chat: Available for immediate assistance during business hours.
- Email Support: Clients can reach out via email for detailed inquiries.
- Phone Support: Dedicated phone lines for UK, Australia, and Singapore clients.
- Social Media: Active presence on platforms like Facebook and Twitter for updates and support.
Customer support operates 24/5, ensuring traders can receive assistance during trading hours. However, the support is primarily in English.
City Index also provides extensive educational resources, including:
- Trading Academy: Comprehensive courses covering trading strategies, risk management, and market analysis.
- Webinars: Regularly scheduled sessions with industry experts to discuss market trends and strategies.
- Market Analysis: Daily updates and insights from a team of analysts, along with access to an economic calendar to track key events.
These resources are designed to help both novice and experienced traders enhance their skills and stay informed about market developments.
8. Regional Coverage and Restrictions
City Index operates in several key markets, including:
- United Kingdom
- Australia
- Singapore
- United Arab Emirates
While the broker accepts clients from many countries, it does not provide services to residents of the United States, Brazil, Japan, and Hong Kong, where regulatory restrictions apply.
The broker's regional offices ensure that it can cater to local market needs while maintaining compliance with international regulations. This geographical diversity allows City Index to offer a wide range of trading products and services tailored to different client bases.
In conclusion, City Index is a well-regulated broker with a long-standing history in the trading industry. With its diverse product offerings, robust trading platforms, and comprehensive educational resources, it caters effectively to both beginner and experienced traders. The broker's commitment to client safety, backed by top-tier regulation and a transparent fee structure, makes it a solid choice for those looking to engage in forex and CFD trading.
City Index Similar Brokers
Latest Reviews
开心4443
Hong Kong
This platform should be a fake platform. I was planned to withdraw today, but they maliciously hedge and lock the postition, resulting inability of closing position for me. After hedging more than 180,000 yuan, I feel very helpless now. I closed my position last night, and was locked up by malicious hedging. I woke up and saw that I couldn’t close my position. I really need help . The bank card that gave them the transfer amount before has just been checked and has been canceled. I feel cheated.
Exposure
2023-01-04
微量
Hong Kong
I don’t know what happened the night before yesterday, and there were two more hedging orders in my account. I woke up today and found that the account could no longer be closed. The customer service said that you must pay a deposit to close the position and withdraw the money. Originally, I was planning to withdraw money today, so I couldn’t withdraw the money, and I had to pay to close the position and withdraw the money. Hope the platform can help me get my money back.
Exposure
2023-01-05
难忘青春
Hong Kong
After being induced by customer service to make a deposit, I was unable to withdraw money, and they even tricked me into depositing by various means. A total of less than 1 million was deposited, I hope the platform can help me to recover it
Exposure
2023-03-02
难忘青春
Hong Kong
Around December 20, 2022, I entered the gold-trading platform through a friend and added a customer service manager called cityindrx who is the customer service manager, and started depositing through her. When withdrawing money, they deny the withdrawals by various reasons and deceving me to depopsit more. Since, I always want my money back, I got scammed more and more and cannot withdraw at the end.
Exposure
2023-03-01
FX1238707102
Morocco
I found out about City Index recently. It seems to be a very experienced broker with a good reputation. I read some good reviews and decided to try a demo account here.
Positive
2023-02-17
卡卡7238
Hong Kong
I am not fair, the justice of God will not allow me to follow the teacher to play gold investment in the middle of this year, resulting in the investment of more than 800,000 can not get out of the gold, when I was induced to join the teacher called Chen Ming, Zhang Hongye, through I have been tracking and my criminal investigation friends investigation, they continue to cheat, the aliases used are Wang Tianshun, Liu Zhenhua, the current platform is stolen from the regular international market City index's fake platform, the official website is https://1671435251000.citynice.me/ The people involved in the scam are master No. Xu Hao (real name Zeng Xinghao), assistant No. Lin Ziyi (real name Chen Xiaomei), business number. After heavy police investigation, they cheat the process is as follows: the boss named (real name Lin Jian), he invested money, let the following people cheat, first through the shake fast with the business number to find add fish, guide the fish with the new chat software [listen to chat], and then through the business number, meet Wang Tianshun, Wang Tianshun will be invited into the group after a simple chat with the fish, the group get good two or three days after the start of the lecture, invited his During the period to send gifts on behalf of the teacher to launch the assistant number Lin Ziyi (real name Chen Xiaomei), the follow-up has been to start brainwashing, marketing process, the group will suddenly appear a master, powerful investment, successful career people Xu Hao (real name Zeng Xinghao) often send red packets, slowly Wang Tianshun will begin to slowly guide everyone to do gold, his friend Liu Zhen Sheng will also begin to cooperate with the fish who took the class together The company's business is to provide a wide range of products and services to its customers, including the following: the company's products and services, the company's products and services, the company's products and services, and the company's services. The last will be this expert Xu Hao (real name Zeng Xinghao) to get the fish gold account, help the fish to operate gold, make money to earn a lot, and then began to hedge lock, do not give the fish to close their own positions, said only to fill the money to close the position to withdraw, after the money will say that you need to pay the certification gold, because the account detection to others to operate, off-site login, need to be certified is my own, and have to pay money, after the payment will also say involved in money laundering and so on. A series of steps just won't let the fish finally out of gold, until the fish no money. I have experienced this nightmare, many friends to investigate their fraudulent investors real name (real name Lin Jian) home (Fujian Putian), the planner real name (real name Zeng Xinghao) home (Sichuan Guang'an), important co-conspirators real name (real name Chen Xiaomei) family (Fujian Quanzhou) The gold platform called City index, theft of other platforms Platform official website: https:// 1671435251000.citynice.me/ live platform: https://e37421393.at.baijiayun.com/web/room/quickenter?code=jwbkma&user_name=%E7%94%A8%E6%88%B77769 The following is the real identity information of their main participants in the scam, including the teachers where they lecture. I hope that if the people involved in their fraudulent platform can see this message in time to hang a horse, of course, if you remember to save this message after being cheated, we join together to make the police pay more attention to this matter, at present I am also using legal means to apply for assistance, but very slow, this process is very torturous, I hope more friends to join in, together so that this group of evil people can be brought to justice, do not let If the legal means is not feasible, I will eventually take other means, I will always track this group of criminals, no longer let them cheat!
Exposure
2022-12-27