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Questrade Forex Broker provides real users with 7 positive reviews, 3 neutral reviews and 1 exposure review!

Questrade Broker Review

6.70

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Risk Control

Risk Manage

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Questrade Review 11

Latest All(11) Positive(7) Neutral(3) Exposure(1)
Neutral
QuestradeFX Experience Feedback: Many documents, slow platform, no hedging and automatic trading

A few weeks ago, after trying a demo account for a month, I opened a mini live account. Compared to other brokers, QuestradeFX requires a large amount of documents to open an account. I don't like their web-based Java trading platform, it's too slow to start. It also doesn't support hedging and doesn't display swap rates, which is annoying for carry trades. The charts and customer service are acceptable. I chose QuestradeFX because I can easily transfer funds from my stock trading accounts, which are also with Questrade. Once I gain more experience, if the aforementioned issues are not resolved and no automated system (such as Metatrader) is added, I will consider switching to another platform.

smiler296
2024-07-31
Positive
Reviewing past trading experience: Smoothly closing accounts and switching to interactive brokers

A few years ago, I traded through this company and closed my account easily and smoothly. Trading in the autumn season was difficult, and I felt that continuing forex trading was not worthwhile, so I closed it. The staff was good, but the waiting time was sometimes long. Now I use the Interactive Broker platform, which is faster and more reliable.

smiler296
2024-07-31
Neutral
Questrade Account Experience: TFSA Account Satisfaction, Double Market Order Fees

I have a TFSA account at Questrade, where I deposit money every year but don't make any trades. As long as I remember that market orders are charged double the price of limit orders, it's not a problem. I was originally considering opening a regular trading account, but the comments here have changed my mind. I hope Questrade pays attention to these comments and improves their service.

smiler296
2024-07-31
Positive
Questrade FX two-year trading experience: suitable for small-scale forex traders

In the past two years of trading with Questrade FX, it is not top-notch but also not encountered fraud. Insufficient under pressure, there are occasional re-quotes, occasional disconnections, and slow customer service, but it is still acceptable for small forex traders. Previous posts mostly complained about stock trading issues, and this forum seems to focus on forex broker evaluations. It is worth noting that profits can be withdrawn by mailing a check and there are no transaction fees, which is commendable.

smiler296
2024-07-31
Positive
Questrade Platform Experience: Stable Execution, Basic Charts Need Improvement

Trading on the Questrade platform for 3 months, I feel stable, with no tricks in the orders. They are executed as requested regardless of when the order is placed or the impact of news. However, the basic charting functionality needs improvement. The customer service is reliable. In conclusion, as a good platform for learning trading fundamentals, I wish you all happy trading and good luck.

smiler296
2024-07-29
Positive
Questrade Experience Review: Account setup is a bit slow, service response is good, and fees are affordable

I am quite satisfied with Questrade. It took about one to two weeks to open an account in August 2008, and it took roughly the same amount of time to transfer funds from my TD US dollar account to Questrade. After logging in, Questrade displays the balances of my Canadian dollars and US dollars. There are two login steps, one for trading and another to access the trading details from the Montreal-based trading processor, Penson. Their online chat customer service responds promptly and can quickly and effectively answer any questions, no matter how simple. Compared to the high fees charged by banks, their trading fees are more reasonable: $4.95 CAD for stocks and $11.95 USD for US stock options.

smiler296
2024-07-29
Neutral

This Questrade contacted me very actively and I haven’t figured out now… I wonder if there is anybody who know what this company do, and how it performs, for I do have a plan to make some investments…

丰收果
2023-02-16
Positive

It is very important to do the Internet with the right team and the right candidates for the project! Knowing Catalan Securities, although the income is not so high, it is safe, legal and stable. Sometimes the system update is a bit stuck. I believe Catalan will get better and better. Thanks 😊

素素9728
2022-11-25

  

Questrade 2025 Review: Everything You Need to Know

  Questrade has established itself as a leading online brokerage in Canada, known for its competitive pricing and user-friendly platforms. This review synthesizes insights from various sources, highlighting both strengths and weaknesses, while focusing on user experiences and expert opinions regarding Questrade's offerings.

  Note: It's important to recognize the differences in regional entities associated with Questrade, which may affect service availability and conditions. This review aims for fairness and accuracy, reflecting diverse user experiences and expert assessments.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 7
Tools and Resources 6
Customer Service and Support 5
Trading Experience 7
Trustworthiness 8
User Experience 6
Educational Resources 5

  How We Rate Brokers: Our ratings are based on extensive research, user feedback, and expert analysis of various features and services.

  

Broker Overview

  Founded in 1999, Questrade has grown to become one of Canadas largest independent online brokerages, managing over $30 billion in assets. It primarily serves Canadian investors, providing access to a wide range of trading platforms, including its flagship Questrade Trading and Questrade Edge. The brokerage offers various asset classes, including stocks, ETFs, options, forex, and mutual funds, and is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and the Canadian Investor Protection Fund (CIPF).

  

Detailed Insights

  

Regulated Geographic Areas

  Questrade operates primarily in Canada, catering exclusively to Canadian residents for its standard accounts. While it offers services to U.S. clients through a separate entity, the account types and trading conditions may vary significantly. This limitation is essential for potential clients to consider.

  

Deposit/Withdrawal Currencies

  Questrade accounts can be held in Canadian (CAD) or U.S. dollars (USD), providing flexibility for users trading on both sides of the border. However, users should be aware that currency conversion fees may apply when trading in a currency different from their account's base currency.

  

Minimum Deposit

  To open an account with Questrade, a minimum deposit of CAD 1,000 is required. This requirement may be higher than some competitors, which can be a barrier for new investors just starting out.

  

Bonuses/Promotions

  Questrade often provides promotional offers, such as rebates on account transfer fees (up to CAD 150) and occasional trading credits for new account holders. However, the specifics of these promotions can vary, and users are encouraged to check the website for the latest offers.

  

Tradable Asset Classes

  Questrade allows trading in a diverse range of assets, including:

  • Stocks
  • ETFs (commission-free for purchases)
  • Options
  • Forex (over 110 currency pairs)
  • Mutual Funds
  • Bonds
  • Contracts for Difference (CFDs)

  

Costs (Spreads, Fees, Commissions)

  Questrade's pricing structure is competitive, with stock trades priced at a minimum of CAD 4.95 and a maximum of CAD 9.95. ETF purchases are commission-free, but selling incurs standard trading fees. Options trading costs CAD 9.95 plus CAD 1 per contract. However, users should be mindful of potential ECN fees, which can add to the overall cost of trading.

  

Leverage

  Questrade offers leverage up to 1:40 for forex trading, which can amplify both potential gains and losses. This leverage is a significant feature for active traders, but it also introduces higher risk.

  

Allowed Trading Platforms

  Questrade provides multiple platforms for trading, including:

  • Questrade Trading (web-based)
  • Questrade Edge (desktop application)
  • Questrade Global (for forex and CFDs)
  • Mobile applications for both platforms

  These platforms cater to different trading styles, from casual investors to active traders seeking advanced functionalities.

  

Restricted Regions

  Questrade primarily serves Canadian residents and does not allow non-residents to open standard trading accounts. This policy may limit accessibility for potential international clients.

  

Available Customer Service Languages

  Questrade offers customer support in English and French, which caters to the bilingual nature of Canada. However, the customer service experience has received mixed reviews, with some users reporting long wait times and inadequate responses.

  

Repeated Ratings Overview

Category Rating (out of 10)
Account Conditions 7
Tools and Resources 6
Customer Service and Support 5
Trading Experience 7
Trustworthiness 8
User Experience 6
Educational Resources 5

  

Detailed Breakdown

  

Account Conditions

  Questrade provides a variety of account types, including self-directed and managed accounts. The minimum deposit requirement may deter some new investors, but the range of accounts available is commendable.

  

Tools and Resources

  While Questrade offers a suite of trading tools, users have noted that the educational resources could be more comprehensive. The platform does provide some basic tutorials, but advanced content is lacking.

  

Customer Service and Support

  Customer service is a notable area for improvement at Questrade. Users have reported long wait times and inconsistent support quality, which can be frustrating, especially for those needing immediate assistance.

  

Trading Experience

  The trading platforms are generally user-friendly, with Questrade Edge being particularly well-regarded for its advanced features. However, some users have experienced technical issues, which can disrupt trading.

  

Trustworthiness

  Questrade is regulated by IIROC and CIPF, providing a solid level of investor protection. The additional insurance coverage up to CAD 10 million enhances its credibility, making it a trustworthy option for Canadian investors.

  

User Experience

  Overall, users find Questrade's platforms easy to navigate, but some have expressed concerns about the mobile app's functionality and the need for more robust research tools.

  

Educational Resources

  While Questrade offers some educational materials, the depth and variety are limited compared to other brokerages. Users seeking extensive learning resources may need to look elsewhere.

  In conclusion, the Questrade review highlights a brokerage that offers competitive pricing and a solid trading experience for Canadian investors, but it also points out areas needing improvement, particularly in customer service and educational resources. As always, potential users should weigh these factors carefully before deciding to engage with Questrade.

Questrade review