Summary: Capital.com is generally regarded as a reliable broker with a user-friendly platform and competitive trading conditions. Users appreciate its educational resources and low minimum deposit requirements, although some express concerns about limited asset offerings and the absence of certain trading features.
Note: It's essential to recognize that different regulatory entities apply to various regions, which can affect the services and conditions available to traders.
Ratings Overview
We assess brokers based on a comprehensive analysis of user feedback, expert opinions, and factual data.
Broker Overview
Founded in 2016, Capital.com is a global CFD broker headquartered in the UK, with additional offices in Cyprus, Australia, and Belarus. The broker is regulated by several reputable authorities, including the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the Australian Securities and Investments Commission (ASIC). Capital.com offers its clients access to a diverse range of trading platforms, including its proprietary platform, MetaTrader 4 (MT4), and TradingView. The broker provides a wide array of tradable assets, including forex, commodities, indices, shares, and cryptocurrencies (with some restrictions based on the regulatory entity).
Detailed Analysis
Regulated Geographic Areas:Capital.com operates under multiple regulatory bodies, including the FCA, CySEC, and ASIC, providing a strong safety net for traders. However, it's important to note that U.S. clients are not accepted, and certain features, like cryptocurrency trading, are restricted for clients under the FCA.
Deposit/Withdrawal Currencies/Cryptocurrencies:
The broker supports various base currencies, including USD, EUR, GBP, PLN, and RUB. Deposits can be made via credit/debit cards, bank transfers, and e-wallets, with a minimum deposit requirement of just $20. There are no fees for deposits or withdrawals, making Capital.com an attractive option for traders looking to minimize costs.
Bonuses/Promotions:
Currently, Capital.com does not offer any trading bonuses or promotions due to regulatory restrictions. However, they do have a referral program that allows clients to earn rewards for bringing in new traders.
Tradable Asset Classes:Capital.com boasts a wide selection of over 3,700 assets, including 138 currency pairs, 27 indices, 239 cryptocurrencies, and 38 commodities. While this variety offers traders numerous opportunities, some users have noted the absence of smaller-cap stocks and ETFs, which limits diversification options.
Costs (Spreads, Fees, Commissions):
The broker operates on a commission-free model, with competitive spreads starting from 0.6 pips for major currency pairs. However, overnight fees may apply to positions held beyond a trading day, and there are no inactivity fees, making it easier for traders to maintain their accounts without incurring additional costs.
Leverage:
Leverage is capped at 30:1 for retail clients under FCA and CySEC regulations, while professional clients may access higher leverage ratios. This structure allows traders to maximize their potential returns, but it also increases risk exposure.
Allowed Trading Platforms:Capital.com provides access to its proprietary trading platform, MT4, and TradingView. The proprietary platform is praised for its user-friendly interface and advanced features, while MT4 offers robust trading capabilities for more experienced traders. However, MT5 is not available, which may deter some advanced users.
Restricted Regions:
While Capital.com operates in many countries, it does not accept clients from the U.S., Canada, and certain other jurisdictions. This limitation may affect traders looking for a global brokerage that caters to a wider audience.
Available Customer Support Languages:Capital.com offers customer support in multiple languages, including English, Spanish, German, French, and more. The support team is available 24/7 via live chat, email, and phone, though some users have reported slower response times for phone inquiries.
Repeat Ratings Overview
Detailed Breakdown
Account Conditions:Capital.com offers a standard account with a low minimum deposit of $20, making it accessible for beginner traders. The absence of commissions and inactivity fees further enhances the account's attractiveness.
Tools and Resources:
The broker provides a wealth of educational materials, including video tutorials, webinars, and articles. The Investmate app is particularly noted for its interactive educational content, aiding traders in their learning journey.
Customer Service and Support:
While Capital.com offers 24/7 support in various languages, some users have reported that response times can be slow, particularly for phone inquiries. However, the live chat feature generally provides quicker assistance.
Trading Setup (Experience):
Users have praised the trading experience on Capital.com, particularly the execution speed and the availability of multiple trading platforms. The integration with TradingView enhances charting capabilities, catering to both novice and experienced traders.
Trustworthiness:Capital.com is highly regarded for its regulatory compliance, with licenses from multiple top-tier authorities. The broker also implements negative balance protection, ensuring that traders cannot lose more than their account balance.
User Experience:
The platform is designed to be user-friendly, with intuitive navigation and a clean interface. However, the lack of certain features, such as price alerts on the web platform, has been noted as a drawback.
In conclusion, Capital.com presents a robust trading environment characterized by competitive spreads, a diverse range of assets, and strong regulatory oversight. While it may not be without its drawbacks, such as limited asset offerings and the absence of certain trading features, it remains a solid choice for both novice and experienced traders looking for a reliable broker.
