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Regarding the legitimacy of ATFX forex brokers, it provides ASIC, SFC, FCA, CYSEC, SERC, FSCA, FSA and WikiBit, (also has a graphic survey regarding security).

Is ATFX safe?

Regulated
ATFX
This rating is sourced from logo

Company Profile

Quick ATFX Review SummaryCompany NameAT Global Markets (UK) LimitedFounded2014HeadquartersLondon, UKRegulated ByFCA (UK), ASIC (AU), SFC (HK), CySEC (CY), FSCA (ZA), SERC (KH), FSA (SC), CMA (AE), FSC
Pros&Cons

Is ATFX markets regulated?

Latest Reviews

Pros
Well-regulated by the FCA, ensuring a high level of trust and security for traders.
Offers competitive pricing with no commissions and reasonable spreads, making trading more cost-effective.
Provides access to the popular MetaTrader 4 platform, known for its reliability and comprehensive trading tools.
Cons
Customer service has received complaints for being slow and unresponsive, particularly regarding urgent issues.
Limited range of trading instruments compared to some competitors, which may not meet the needs of all traders.
The platform does not offer a proprietary trading solution, which might limit advanced traders seeking specific tools tailored to their strategies.

Is ATFX markets regulated?

The regulatory license is the strongest proof.

Market Making (MM)

ASIC Market Making License (MM)

Australia Securities & Investment Commission

Australia Securities & Investment Commission

Regulatory Agencies Introduction
  • Current Status:

    Regulated
  • License Type:

    Market Making License (MM)
11 name
Market Making (MM)

SFC Market Making License (MM)

Securities and Futures Commission of Hong Kong

Securities and Futures Commission of Hong Kong

Regulatory Agencies Introduction
  • Current Status:

    Regulated
  • License Type:

    Market Making License (MM)
  • Licensed Entity:

    AT Global Financial Services (HK) Limited AT Global Financial Services (HK) Limited
  • Effective Date:

    2024-07-22
  • Licensed Entity Email:

    info@atghk.com
  • Sharing Status:

    No Sharing
  • Licensed Entity Website:

    --
  • Expiration Time:

    --
  • Licensed Entity Address:

    香港灣仔軒尼詩道303號11樓1103室
  • Licensed Entity Phone:

    --
  • Licensed Institution Certified Documents:

11 name
Inst Market Making (MM)

FCA Inst Market Making (MM)

Financial Conduct Authority

Financial Conduct Authority

Regulatory Agencies Introduction
  • Current Status:

    Regulated
  • License Type:

    Inst Market Making (MM)
11 name
Forex Execution License (STP)

CYSEC Forex Execution License (STP) 21

Cyprus Securities and Exchange Commission

Cyprus Securities and Exchange Commission

Regulatory Agencies Introduction
  • Current Status:

    Regulated
  • License Type:

    Forex Execution License (STP)
  • Licensed Entity:

    ATFX Global Markets (Cy) Ltd ATFX Global Markets (Cy) Ltd
  • Effective Date:

    2015-12-17
  • Licensed Entity Email:

    compliance@atfxgm.eu
  • Sharing Status:

    No Sharing
  • Licensed Entity Website:

    atfxgm.eu, atfx.eu, www.atfxconnect.com/en-eu/
  • Expiration Time:

    --
  • Licensed Entity Address:

    Leontiou A Street, Maryvonne Building, Office 204, 3022 Limassol Cyprus
  • Licensed Entity Phone:

    +357 25 258 774
  • Licensed Institution Certified Documents:

11 name
Derivatives Trading License (EP)

SERC Derivatives Trading License (EP)

Securities and Exchange Regulator of Cambodia

Securities and Exchange Regulator of Cambodia

Regulatory Agencies Introduction
  • Current Status:

    Regulated
  • License Type:

    Derivatives Trading License (EP)
  • Licensed Entity:

    ATFX (Cambodia) ATFX (Cambodia)
  • Effective Date:

    --
  • Licensed Entity Email:

    --
  • Sharing Status:

    No Sharing
  • Licensed Entity Website:

    --
  • Expiration Time:

    --
  • Licensed Entity Address:

    #House No F220, Oknha Khou Kimbac Avenue, Phum Khtor, Sangkat Prek Leap, Khan Chroy Changvar, Phnom Penh.
  • Licensed Entity Phone:

    089 234 285
  • Licensed Institution Certified Documents:

11 name
Derivatives Trading License (EP)

FSCA Derivatives Trading License (EP)

Financial Sector Conduct Authority

Financial Sector Conduct Authority

Regulatory Agencies Introduction
  • Current Status:

    Regulated
  • License Type:

    Derivatives Trading License (EP)
  • Licensed Entity:

    AT GLOBAL MARKETS SA (PTY) LTD AT GLOBAL MARKETS SA (PTY) LTD
  • Effective Date: Change Records

    2013-11-12
  • Licensed Entity Email:

    --
  • Sharing Status:

    No Sharing
  • Licensed Entity Website:

    --
  • Expiration Time:

    --
  • Licensed Entity Address:

    OFFICE 1801B, 18TH FLOORPORTSIDE TOWER4 BREE STREET8001
  • Licensed Entity Phone:

    +27021 3003117
  • Licensed Institution Certified Documents:

11 name
Derivatives Trading License (EP)

FSA Derivatives Trading License (EP)

The Seychelles Financial Services Authority

The Seychelles Financial Services Authority

Regulatory Agencies Introduction
  • Current Status:

    Offshore Regulation
  • License Type:

    Derivatives Trading License (EP)
  • Licensed Entity:

    AT Global Markets (SC) Limited AT Global Markets (SC) Limited
  • Effective Date:

    --
  • Licensed Entity Email:

    cs.sc@atfx.com
  • Sharing Status:

    No Sharing
  • Licensed Entity Website:

    https://www.atfx.com
  • Expiration Time:

    --
  • Licensed Entity Address:

    Block B, Room 6, Global Village, Jivan’s Complex, Mont Fleuri, Mahe, Seychelles
  • Licensed Entity Phone:

    --
  • Licensed Institution Certified Documents:

11 name

Atfx: Safe or Scam in 2026? Honest Review & Verdict

Introduction

When traders look for a new forex broker, the first question is rarely about platform features or account tiers. It is almost always the same: is this broker safe, or is it a scam? That is exactly the question many people ask when they come across Atfx. In a market crowded with offshore firms, aggressive marketing, and uneven oversight, a brokers credibility matters as much as its spreads or leverage. This Atfx review takes a practical, trader-focused look at the brand, its background, regulation, trading conditions, and reputation, so you can decide whether Atfx looks safe enough for real trading or whether caution is warranted.

Atfx has positioned itself as a global online broker offering forex and CFD trading to retail clients in multiple regions. Like many modern brokers, it presents itself as a technology-driven company with access to popular trading platforms and a broad product range. But a polished website and slick onboarding are not enough to answer the core question. To understand whether Atfx is safe or scam, you have to examine the regulatory structure, client protections, and the experiences of actual users. That is the lens used throughout this article.

Company Background

Atfx is part of a broader group of financial services entities built around online trading, and it has grown into an internationally recognizable broker brand over the past several years. The company operates with a cross-border model, serving traders in more than one jurisdiction through different local entities. That is common in the retail forex industry, especially among brokers that want to market to clients in Europe, Asia, the Middle East, and beyond while adapting to local rules.

As with many global brokers, the business model appears to revolve around offering leveraged CFD trading, educational resources, and trading infrastructure to retail and professional clients. The brand emphasizes accessibility, account choice, and platform familiarity, which are all important selling points for beginners and experienced traders alike. For many users, a broker like Atfx stands out because it sits in the middle ground between a small offshore shop and a major banking institution: not a household-name global bank, but also not the kind of unknown operator that typically raises immediate alarm bells.

That said, a brokers company background should never be judged only by marketing. A trader should always look at the legal entity behind the account opening process, because that is the entity that determines which rules apply, how client money is handled, and what recourse exists in the event of a dispute. This point becomes especially important in any Atfx review, because the brand operates through multiple jurisdictions rather than a single universal license.

Regulation & Licensing

Regulation is the most important factor in deciding whether Atfx looks safe. A broker can offer attractive spreads and a modern interface, but without credible oversight those advantages mean very little. Atfx is associated with regulated entities in respected financial centers, which is a meaningful positive. In particular, the broker operates through branches and subsidiaries that are overseen by financial regulators in the UK and other regions, along with additional registrations and approvals in some international markets.

The presence of top-tier regulation is especially important because it can require strict client money segregation, capital adequacy standards, compliance controls, and complaint procedures. In the UK, for example, a regulated broker is generally held to much more demanding standards than a loosely supervised offshore entity. That matters to retail traders because it reduces the chance that client deposits are mixed with company operating funds, and it provides a clearer path for handling disputes.

Atfx also appears to maintain a broader regulatory footprint outside the UK through regional entities serving different client bases. This multi-entity structure is common among established brokers, but it means that the exact protections a trader receives depend on which branch they sign up with. A client onboarded under a strong regulatory regime is in a very different position from someone registered under a lighter offshore framework.

From a safety standpoint, the key takeaway is that Atfx does not present itself as an unregulated brand. On the contrary, it is associated with recognized oversight, which is an important mark in its favor. For traders who are trying to determine whether there is an Atfx scam, the regulatory profile alone does not point in that direction. Instead, it suggests a broker that operates within the mainstream of the retail CFD industry, where the real question becomes not whether the company exists, but which entity the client is actually contracting with and under what rules.

Trading Conditions

The trading conditions are where many brokers win or lose trader confidence. Atfx offers the standard mix that most forex traders expect today: access to major currency pairs, indices, commodities, and other CFD instruments, usually through the well-known MetaTrader environment. That platform familiarity is a major advantage because most retail traders already understand the tools, charting functions, and order types. For many users, the ability to use MetaTrader 4 or MetaTrader 5 is a practical reason to choose one broker over another.

Leverage is another important aspect of the Atfx offering. As with most regulated brokers, leverage levels depend on the clients jurisdiction and the entity under which the account is opened. Traders in stricter regulatory regions generally receive more conservative leverage, while some international branches may offer higher leverage. This flexibility can appeal to active traders, but it also raises the usual caution: leverage can magnify both gains and losses, so a broker that offers high leverage is not automatically better, only more aggressive.

Spreads and fees are central to any Atfx review, yet they should be judged in context rather than in isolation. Brokers often market tight spreads, but actual costs also depend on commissions, account type, volatility, and execution quality. Atfx appears to position itself competitively for retail trading, especially for clients who value a standard platform setup and a familiar pricing model. The real test is not just headline pricing but how that pricing behaves during active market hours. For traders who hold positions for longer periods or trade major pairs with moderate frequency, the overall cost structure may be reasonable.

Account types are another useful feature for clients who want flexibility. Brokers like Atfx commonly structure accounts to suit different trading styles, from more straightforward retail accounts to options designed for higher-volume or professional users. This can be attractive to traders who want to start small and then upgrade their setup as their experience grows. It also indicates a broker that is trying to serve both beginner and more advanced audiences rather than focusing on a narrow niche.

Execution quality, order stability, and deposit/withdrawal efficiency often matter just as much as spreads, though they are less visible in promotional material. In a broker assessment, these factors shape whether a platform feels genuinely dependable. Atfxs mainstream platform support and established market presence suggest a broker that understands what retail traders expect: decent access, recognisable tools, and a process that feels professional rather than improvised.

User Reviews & Reputation

Public reputation is often the clearest reality check in any broker evaluation. Traders rarely praise a broker simply because it exists; they talk about withdrawals, slippage, customer service, platform stability, and how complaints are handled. Across that lens, Atfx tends to generate a mixed but largely ordinary industry profile rather than the kind of extreme reputation that usually surrounds a clear scam broker.

Positive feedback generally centers on the brokers regulation, familiar platform access, and the fact that it looks and feels like a serious global financial business. Traders who are comfortable with CFD-style trading often appreciate the structure and the ease of getting started. The existence of a recognized regulatory presence also gives the brand a credibility advantage over offshore competitors that rely heavily on aggressive advertising and vague promises.

At the same time, as with many brokers in this category, user sentiment can vary depending on the local entity, the clients expectations, and the market environment. Some traders may be satisfied with the onboarding process and trading environment, while others may focus more on costs or service responsiveness. That is normal in a retail broker business, where the same company can be viewed differently by different users based on account type, region, and trading style.

What matters most in a reputation assessment is whether the complaints suggest structural misconduct or simply the ordinary friction of online trading. Atfx does not stand out as a broker that is widely discussed in connection with classic scam indicators such as fake licensing claims, impossible withdrawal rules, or outright impersonation. Instead, the broader impression is that of a conventional regulated broker with the usual mix of praise and criticism that comes with the forex industry.

For traders searching specifically for an Atfx scam warning sign, the public profile does not point to a simple yes-or-no answer, because the brand appears to operate within recognized regulatory frameworks. The more useful question is whether its specific entity, terms, and service level match your expectations.

Strengths and Weaknesses

A concise way to view Atfx is to separate the obvious strengths from the practical drawbacks.

Strengths

  • Recognized regulatory presence in reputable jurisdictions
  • Familiar MetaTrader support
  • Broad market access through CFDs
  • Suitable for traders who want a structured, mainstream broker
  • Multi-entity setup that can serve different regions

Weaknesses

  • Conditions can vary depending on the specific entity and jurisdiction
  • CFD and leverage trading always carry high risk
  • Public opinion is mixed, as with most brokers in this segment
  • Not ideal for traders who prefer ultra-simple, low-risk investing

This balance is important. Atfx does not look like a perfect broker, because few brokers are perfect. But it does look like a real operating company with recognized oversight and standard trading infrastructure, which is very different from a fly-by-night operation.

Final Verdict: Safe or Scam?

So, is Atfx safe or scam in 2026? Based on its regulatory profile and overall market presence, Atfx looks far closer to safe than scam. The broker appears to operate under recognized financial oversight, uses established trading platforms, and presents itself as a legitimate global brokerage rather than an anonymous offshore website. Those are all strong positives.

That does not mean Atfx is risk-free. No CFD broker is. Traders still need to pay close attention to the legal entity they sign up with, the leverage offered, the actual cost of trading, and whether the product suite suits their strategy. In other words, Atfx can be a legitimate broker without being the right broker for everyone.

My overall verdict is that Atfx appears to be a credible regulated broker rather than a scam. For traders who understand the risks of forex and CFD trading, it may be a workable option. For complete beginners, however, the broader risks of leveraged trading remain significant regardless of how trustworthy the broker itself may be.

Safety Score: 7.5/10

That score reflects a broker that appears legitimate and properly structured, but still operates in a high-risk product category where trader discipline matters enormously.

FAQ

Is Atfx a regulated broker?

Yes. Atfx is associated with regulated entities in recognized jurisdictions, which is one of the strongest signs that it is a legitimate broker rather than a fraudulent one. As always, the exact protections depend on the entity under which an account is opened.

Is Atfx good for beginners?

It can be, mainly because it offers familiar platforms and a conventional broker setup. Still, beginners should remember that forex and CFD trading are speculative and involve leverage, so the learning curve and risk are both real.

Can Atfx be considered an Atfx scam?

Based on its regulatory profile and mainstream operating structure, Atfx does not fit the profile of a typical scam broker. A better description is a regulated CFD broker with the usual advantages and risks of the industry.

What should traders check before opening an account?

The most important step is to confirm the exact legal entity, understand the regulatory protections attached to that entity, and review the full pricing and account terms. Those details matter more than promotional claims and can make a big difference in how safe the account feels in practice.

Is ATFX a scam, or is it legit?

The latest exposure and evaluation content of ATFX brokers.

ATFX's Hong Kong platform falsely advertised a 20% stop-loss line, and their trading guidance resulted in an 80% loss!
In early April, while studying abroad in Japan, I received a call from the Hong Kong-based ATFX platform asking me to watch a live trading session on Tencent Video. Subsequently, I decided to deposit $12,000 and let them guide my trades via WeChat. The customer service advertised a 20% stop-loss limit, but on the very same day, they executed trades with 2-3 lots—far exceeding my capital—resulting in massive losses! The commission per lot was as high as $50, and the gold spread remained above 50. Later, the platform replaced my trading mentor, citing poor performance, and after depositing another $5,000, by the end of May, my total capital of $17,000 had suffered a loss of $14,784—an 80% loss rate! From late May to early June, I repeatedly submitted over 10 feedback emails through ATFX’s backend system. The platform then had an account manager contact me, and our communication lasted from June to early September. During this period, without agreeing on a compensation amount, they pressured me to sign a reimbursement application, submit my ID, and even record a facial verification video. After signing, the account manager ignored my messages for a full week. When they finally responded, they delayed the compensation timeline, claiming they were 'waiting for higher-ups’ instructions' and had no further details. In early September, they offered a dismissive $800 compensation. Left with no choice, I consulted a lawyer and uncovered the account manager’s personal details, preparing legal action. The account manager has since blocked me on WeChat. I demand that the platform address my grievances fairly, respond promptly, and contact me directly. My evidence of trading losses is irrefutable, and I’ve already disclosed personal information—I expect the platform to take this seriously, not brush it off. As a student who invested most of my tuition, this compensation is critically important to me!
Withdrawal has been pending for many days, not processed yet, over half a month already
Trading account: 695005292 Withdrawal pending over half a month without processing. Always saying still under review
This platform is a scam. You have to pay a fine and deposit a margin in order to withdraw.
Black Platform
Qin Jiarong, claiming to be an ATFX employee, induced me to register and used high returns as bait to guide me to make a profit from the transaction fee. My position was liquidated and I lost all my $9,000.
I have reported the case to the police and complained to the platform. I hope they can cooperate and recover my losses.
ATFX agents induce novices to open accounts, as well as in DingTalk groups
ATFX agent induces novices to open accounts, and also provides reverse trading signals in the DingTalk group, causing severe losses to others. Moreover, the DingTalk group is full of accomplices, and the deposits are made into private accounts. The platform and the agent collude together, continuously causing losses to others, fearing that they will report to the police, and then refusing to compensate as promised.
Inducing fraud, full refund
Hello, leaders of ATFX company! I am a customer under the name of your company's branch in China, Qiu Wenke. Account number 693088859. On May 6, 2024, a female member of the branch, with WeChat ID "维维豆奶", called me and invited me to join the Tencent Meeting live room to listen to the teachers' analysis of the gold market, current price calls, and the success rate of one-on-one calls by teachers offline is over 90%. They also mentioned that each trade strictly sets a stop loss of 3 to 5 US dollars. In the live room, Teacher Wan said that for major non-farm payrolls, a stop loss of one US dollar plus one cent is not allowed. Teacher Lu has successfully completed 133 consecutive trades, and Teacher Liu also teaches in the same way. I have intermittently attended several classes, and later the broker changed and invited me to the live room with a new WeChat ID called "两根胡萝卜经纪人". I have been attending classes for more than ten or twenty days. Due to work transfer, the teacher who taught the class changed to Liu, and the account manager Yang Xu. The live room still teaches in the same way, inducing you to open an account and deposit funds. With a starting capital of 10,000 US dollars, you can have one-on-one offline follow-up. With such a great team, I opened an account like this on June 18th, but did not deposit any funds. On the morning of July 29th, I deposited 9,800 US dollars. I contacted the account manager Yang Xu and arranged for Teacher Liu to provide one-on-one follow-up service. Before this, there were also teachers who communicated with me one-on-one through Tencent Meeting, and Teacher Liu also talked to me on the phone, inducing me to follow up early. At 14:35 in the afternoon, the current price was long at 2388, with a stop loss order at 2379 for short. The first trade made a small profit, aiming for a good start, deducting the transaction fee. The net profit from the spread was 311 US dollars. In the evening live room, the current price call was long at 2390.97, with a pending order for short at 2385. When it fell to 2388.01, I entered another long position. When it reached 2391.55, I closed one long position. Then, through WeChat, I received a current price call to add positions, two long positions, and two pending short positions at 2390. The market fell and the pending short order was modified to 2388, and then modified to 2385. At 11 o'clock in the evening, all these orders were placed. Teacher Liu told me to wait for the next day to close the positions. On the evening of July 30th, at 7:46 pm, I closed one long position and then placed another long position at 2395.12. It was equivalent to having three long and three short positions now. After going through this process, modifying the stop loss, the account balance of 9,800 US dollars was reduced to more than 6,000 US dollars. So, I was waiting for the positions to be closed. At 9:45 am, Teacher Liu told me to close all short positions, and then placed three short positions at 2387. When the market fell, it was modified to 2385. At 11:30 pm, three short positions were placed. In about 24 hours, the account balance of 9,800 US dollars was reduced to more than 3,000 US dollars. The trading results were far from what was taught in the live room. Teacher Liu told me to wait for the next two days for the non-farm payroll data to turn things around and try to recover the losses. I didn't listen to him. Around 8 o'clock on July 31st, I closed all positions and then withdrew 3,184.59 US dollars. Again and again, three times. You deceived me, induced and deceived me to place orders three times. I listened to you, and the fifth time my account was wiped out. Within two days, I suffered severe losses, losing 6,615.14 US dollars. I hope the leaders of your company will be fair and help me recover this amount in full. I am very grateful to the leaders of your company for helping us ordinary people recover our funds!!!
Hello, I met someone
Hello, I met someone online. She asked me to download BlackRockMax. On it, she asked me to use the TAFX trading platform. Last month, the platform customer service said that I violated the rules and made profits by multiple people. My original capital was only about 15,000 US dollars, and I made more than 30,000 US dollars in two months. I don’t know how to play. Every time I place an order, it is the person I met online who asks me to place an order once a week. The trading platform also fined me. I didn’t want to pay it at that time, saying that it was a scam. The customer service said that I could withdraw the money after paying the fine. The friend online also said the same thing. But after I paid the fine, they said that I violated the rules and had to pay a deposit. Now I don’t know if this platform is real.
Unreasonable slippage of 1600 pips caused huge losses! Delays in execution and slow transactions!
On July 5, 2024 (last Friday evening) at 20:30, when the US non-farm payroll data was released, the platform ATFX skipped my preset short order set at 2364 and executed it at the lowest price of 2348 after sliding down by 1600 points. This rapid rise in gold prices directly caused my account to blow up, resulting in a loss of $26,950. Moreover, it's strange that there was no response from the platform during the first 4 seconds after the data release. My preset short order was executed only after 4 seconds at 20:30:05 (I have uploaded images as proof, which are screenshots from the MT4 trading log), while other platforms showed normal fluctuations and trades. Those four crucial seconds were extremely important. This is outrageous! Additionally, when I placed my preset short order for 50 standard lots of gold, I also set a stop loss of $236. The risk was controllable, but since it was filled at the lowest point due to direct slippage of 1600 points, this stop-loss setting became useless. Moreover, I had placed my preset short order a few minutes before the big data release. The execution speed should have prioritized both price and time; therefore, this situation is highly unreasonable and abnormal! Therefore, I immediately emailed them to file a complaint as soon as the issue arose. However, after waiting two days, their email response disagreed with compensating me for this loss, and they found various reasons to shirk responsibility. They attributed all slippage to normal market volatility—which I cannot accept given such exaggerated slippage—and even used price data from several smaller platforms that favored them to prove their lack of responsibility. In response to their unreasonable explanations, I refuted each point logically and based on evidence in my replies below: (1) I have also consulted other platforms, and you have also chosen to compare data that favors your platform. During this period, there were a large number of trades on other platforms. Moreover, the platforms you mentioned also showed that there were trading prices ranging from 2366 to 2361 between 20:30:01 and 20:30:03. There is a big problem during this period. And you executed the trade around 20:30:05, which is a major incident. Moreover, my trade was a preset short position, placed in advance. In terms of execution, it should follow the principle of not only prioritizing price but also time. (2) When the major data was released, there was a gap in various major platforms, but there were prices (ranging from 2366 to 3261) and trading volume in the first 4 seconds after the data was released. However, your platform was extreme and had no response in the first 4 seconds. It was not until the 5th second that my trade was executed at 2348 after a slippage of 1600 points. This is a major incident. If it were a small platform, I could still understand, but aren't you claiming to be the 4th largest platform in terms of global trading volume? Furthermore, if I didn't trust you and if you weren't a stable major platform, would I choose your platform for trading? The platforms you selected for comparison are all small platforms (because the data favors you), but these platforms also had trading prices during this period (as mentioned above). So, your argument is even more untenable and unreasonable. You are pretending not to understand, but in fact, you are a major platform, and you should have advantages over small platforms in terms of hardware facilities and responsiveness. You should not have more slippage than small platforms. Slipping 1600 points is too much. In addition, you should also compare it with some major platforms. For example, take a look at the data from JASDAQ during that period. If you compare, you will find that in the first 4 seconds, there were trading prices and volume (between 2366 and 2361). (3) Regarding the reason you described in your email reply yesterday morning: "It can be seen that the selling price at that time jumped from 2365.37 to 2348.70, and there was no opening price set by you at 2364.00. The price after the jump has already exceeded your opening price, so the order will be triggered and executed at this price of 2348.70." This is what you replied; take a look at it. Is it reasonable or professional? From this statement, it can be seen that, from the beginning, you didn't intend to handle it properly. You just found various reasons. As I mentioned earlier, you continue to handle it in this way, which can only define you as a fraudulent and black platform. You should understand that I set a preset short position at 2364, and I placed the order a few minutes before the release of the data. It was a short position. You said the data started to drop from 2365.37 (in fact, many platforms had trading data at 2366), and it passed through my 2364. You can see it by looking at larger and more stable platforms. There were several different price data points during this period, and the worst was a trading price of 2350.70. How could you execute the trade at the lowest price? It's extreme. As I mentioned earlier, your platform is considered large, so how can you give customers the worst execution price? This is a problem in itself! Don't find excuses that are not convincing anymore. They won't work! (4) You have always advertised yourselves as a major and stable platform, so you should have the responsibility of a major platform. When encountering problems, don't just look for excuses and shift the blame. If it's wrong, it's wrong. You should take responsibility. This is what a major platform should do. Moreover, there are so many facts and evidence in front of you. What else is there to argue about? You don't take any responsibility. When compared, your emergency handling is really poor and irresponsible! I don't know if you carefully looked at the two screenshots in my first email. The log shows that you executed my preset short position at the lowest price of 2348 at 20:30:05, with a slippage of 1600 points. Look, you didn't do anything in the first four seconds. What is the concept of 4 seconds at such a critical moment? Do you know? 4 seconds have passed, and it's a major incident. Just this point alone proves that you are wrong! At that time, I was staring at the screen. Your system didn't respond in the first few seconds, but the account system of my other platform had price fluctuations. You didn't move, and my trade was a preset short position. The trading data was transmitted to your server a few minutes ago. It should have had the advantage of time priority. You should think about whether it is reasonable or not. So, don't waste our time arguing back and forth. My demand is to compensate for the loss of this trade. You should know that if you executed the trade a little faster, I would have made a profit (the system problem itself belongs to your problem because you are responsible for the customers). Originally, there were prices that could be executed during this period. If you didn't match the trade quickly, it's your problem. If there was no price data during this period, then it's not your fault. But the fact proves that there was price data, and it was caused by your various reasons that resulted in this loss, which we as customers cannot accept. Now, I am at a loss, and I have to spend time and energy communicating with you here. How would you feel if you were in my shoes? So, as I mentioned earlier, I can let go of other trades that should have made a profit, but you must compensate for the loss of this trade! If you continue to handle it in this way, I will expose it directly and report it to the Anti-Fraud Center. I have explained it in such detail, so don't pretend not to see it and continue to find reasons that you think are right. Take a look at it yourself. You have also found several data platforms that favor you. Regardless of the situation, there was price data during this period, and your platform had no trading response in the first 4 seconds. This is a major incident, do you understand? It's really frustrating. I just want an acceptable resolution. The loss of this trade must be compensated. You should report it to your superiors first and consider the subsequent impact on yourselves. This detailed description above is what I sent in response after receiving two irresponsible emails from them—please review it! My demand is for ATFX to compensate me for the lost $26,950 by crediting it back into my trading account number 693079770 on their platform. Thank you very much for your help; please assist me urgently in addressing this serious issue with ATFX (customer service emails are cs.gm@atfx.com and cs.uk@atfx.com—these two emails belong to different departments within the same company; I usually contact the first one).

ATFX Similar Brokers Safe

Whether it is a legitimate broker to see if the market is regulated; start investing in Forex App whether it is safe or a scam, check whether there is a license.

ATFX latest industry rating score is 7.99, the higher the score the safer it is out of 10, the more regulatory licenses the more legitimate it is. 7.99 If the score is too low, there is a risk of being scammed, please pay attention to the choice to avoid.