Libertex Review 57
excellent platform. Very easy to use and learn. The customer services is responsive and willing to assist.
On January 20 the advisor Jorge Robles scammed me 313 dollars. as I was learning he told me. Open this operation. And I was already more than 50 % in loss. Then he disappeared. Be careful with this gang of thieves.
I started trading on Libertex and it is an easy platform to understand for those who are starting out, the notifications I receive on the platform have helped me make decisions in my trades and the customer service I have had from my advisor has been excellent. I have had no problems with withdrawals.
I wanted to explain what has happened so that I hope it does not happen again to anyone else and take the respective actions since they attempt against the good faith of the people who trust your company and your advisors. I signed up with a small amount because from the beginning what I wanted was to enter the stock market and in different pages it appeared that they operated with Amazon, Tesla etc. and I found it interesting, so far there was nothing strange and I subscribed. I was contacted by a lady with a Russian accent almost immediately to start investing and I told her that I did not know how to do it that for now I just wanted to do the registration until I learn myself to make transactions because I did not know or understand the page or how the system worked. She told me not to worry, that that was what she was there for and that she would tell me what to do and what to press. I did all this from my cell phone. She only told me "these shares are good, they are going to go up, press the amount button, enter 1000 dollars, press the TP button, put it in 30% and the AI button. That was all. As I didn't know what it was I listened to it because I understood that this is how it worked. As it did not work from my cell phone at that time to put the TP so high and also would not let me put the Ai because according to her "system failures" she told me to try from the computer. Even though I asked her what the SL was, she told me that it was not used and that I should just follow her instructions. 3. Great was my surprise when I saw that the 1000 dollars disappeared. 4. Then he asked me what I did for a living and I told him I was a doctor. At that moment he told me that there was a great opportunity and that if I deposited 10 thousand dollars they would give me 10% annual interest but only until that day, otherwise it could not be done, which was not bad at all, so I made the deposit even though that pressure did not seem good to me since he called me every 10 minutes to see if I had made the deposit or not.
Hello, my trades were manipulated to generate a big loss they placed a stop up at a price above the current price which will cause my trades to reach a total loss if it touches that price even being a buy trade, be careful with this broker.
Good evening, my name is Luz Adriana Valencia, Libertex account #1811964528, I will relate my situation, after many calls from a Libertex advisor, I decided to invest, the advisor or account manager who attended me had the name Adriana, she never mentioned her last name, her email (adriana.b@lbx-cs.com), She had a Russian accent, I think, I could understand her Spanish, but I had to repeat many times because I could not understand, she was kind and very convincing, she was so insistent that she promised to give me a 25% bonus and monthly interest of 10%, if I invested $2,170 dollars. 170 dollars, that he was committed to give a high profitability and to recover that investment and more in 1 month maximum, unfortunately I decided to do it, I saw the proposal very tentative and I lent the 2.170 dollars, for which today I pay very high interests. On October 24 the 2,170 dollars were deposited in Libertex's account. 80 dollars, that same day she told me that they made me 4 calls a day, we programmed the platform and they taught me how to operate it, I expressed not having any experience or knowledge about it, but she told me that there was no problem, that the platforms had some insurance to operate and close the negotiation if it was the case, that she was going to be aware of the situation, that as I had no possibility to write her by whatsap because it was forbidden, I started the operation that same day and within an hour I had already lost an important sum, I did not know what to do, I wrote her and she did not answer, in my anguish I closed the operation so as not to lose more money and until the following day she called me and told me that I had misunderstood her and that instead of the product she had told me, I had placed another one, totally false, I had asked her to spell it out for me and those letters were the ones I used, she also told me not to worry that we would recover that day and that day was a disaster, she left me alone all day, she only called me once and I had to close again because I was losing, I closed with the account at 575 dollars, the next day nobody called me, and in the afternoon I went to enter the platform and my password was erased, even though I tried to reset it, she did not allow me to do so, So I wrote to her and she called me and told me that there was a complex situation with the platforms, to write to technical support and ask for a new one, I did it several times and nobody answered me, at the end of the afternoon, the password was reset and there were only 14 dollars, I do not understand why, if I did not operate because I did not have access, nobody answered me from that moment on they did not answer me again neither by mail nor did they call me again. They never complied with the 25% bonus and even less with the interest, I am seriously affected in my economic situation, seriously affected emotionally. I need help please, it is important that I get my money back, I feel cheated. Thank you.
In December 2022 I made a recharge of $ 100 in this "broker" I made several operations and persi part of this money. Now I want to withdraw the rest of the money because I do not want to continue on the platform, but the platform does not allow me to withdraw. It asks me again and again for the same documents which I provide but they do not give me a clear answer. They are thieves, like any pyramid is very easy to enter money but puts millions of obstacles to withdraw.
Disappointingly, Libertex only supports VISA and MasterCards, too limited payment options. What’s worse, withdrawals are too slow. They always let me wait and wait…
