JustMarkets Comments 569
Severe price slippage and trade number 1045474781 I entered a sell order at 4027.21 closed on severe slippage at 4081.52 even though I had set stop loss at 4045.4
I submit this complaint regarding Just Markets company. My trading account achieved significant profits through trading on the MT5 platform. After that, Just Markets deducted my profits and restricted my account, claiming "fraudulent activity" under the client agreement. I repeatedly requested a detailed explanation and supporting technical evidence, including server logs or proof of the alleged violations. However, the company refused to provide any of this evidence and informed me that its decision is final and will not be reconsidered. I believe this decision lacks transparency and has caused me a significant financial loss of $85,000. I have retained all supporting evidence, including MT5 account statements, screenshots, and email correspondence with the broker. I have also filed complaints with the relevant authorities and am seeking a fair and independent review of this case.
This broker is extremely bad. They intentionally delayed trade execution, causing account losses. Execution times were very high, reaching up to 1200ms, and even with a VPS, the execution speed was only 2ms. The image shows the trades entered and the extremely high execution times. When contacted to resolve the dispute, they completely ignored the matter. This is a terrible broker, so I absolutely do not recommend it.
can use a cent account
Broker is really great, I'm satisfied with fast deposits, fast withdrawals, and tight spreads
我通过加密货币存入了 10,000 美元。通过合法交易，账户增值至 107,000 美元。提款申请提交后（2024 年 9 月 20 日），账户立即被冻结。六周后，我多次要求提供文件，但均被拒绝。在没有任何证据的情况下，他们指控我欺诈。最终只退还了 10,000 美元的存款，没收了 97,000 美元的利润。这违反了他们自己的客户协议第 11.3 条款。我已向塞舌尔金融服务管理局 (FSA Seychelles) 投诉（许可证号 SD088）。他们逃避追究了 18 个多月，但始终没有发现任何具体的欺诈行为。
I had traded with JustMarkets before with smaller amounts and everything was fine. So I trusted them with a bigger deposit of $10,000 via crypto. I grew the account to $107,000 in legitimate trading. The moment I submitted a withdrawal request in September 2024, they immediately blocked my account with no warning and no explanation. For weeks they kept asking for documents. Binance statements — rejected. Screen recordings — rejected. Selfie with ID — rejected. Every time I sent exactly what they asked for, they rejected it and asked for something else. It never ended. Then 26 days after blocking my account, they accused me of fraud. No specific act mentioned. No evidence provided. Ever. They returned my $10,000 deposit but kept my $97,000 in profits. I formally complained and their official response was: the company reserves the right not to disclose internal details or evidence. So they accuse me of fraud but will not show a single piece of evidence — not to me, not to the regulator.
I am exposing JustMarkets for refusing a $100,000 USD liability and failing to process an emergency payment to end a **documented human detention** situation. They ignored the final 8:00 PM deadline and are now hiding behind the FSA's 21-day policy. This is NOT a standard complaint. Evidence confirms: 1. **Human Harm:** Ongoing, documented human detention (Judicial Proof provided to FSA). 2. **System Failure:** Pro Account (2100067558) Stop-Loss failed. I possess irrefutable video proof of the system failure. 3. **Internal Guilt:** Screenshot shows case was internally marked **"Under Execution"**—they admitted liability then backed out. I demand immediate resolution. Public shaming campaign on TrustPilot is fully underway.
