General Information PT Rifan Financindo Berjangka (“RFB”) has more than 20 years of expertise in the commodity futures trading sector and is the largest brokerage firm, outperforming PT Kliring Berjangka Indonesia in the top ten most active futures brokerage firms (Persero). PT Rifan Financindo Berjangka is a member of KBI (Persero) and the Jakarta Futures Exchange, as well as being formally registered with the Badan Pengawas Perdagangan Berjangka Komoditi (BAPPEBTI). PT Rifan Financindo Berjangka has grown steadily since its inception in 2000, with offices in Jakarta (two), Bandung, Semarang, Solo, Yogyakarta, Surabaya, Medan, Pekanbaru, and Palembang. - The act of statutes change PT. Rifan Financindo Komoditas No. 32, on March 7th, 2000 under the notary act Linda Ibrahim SH. - Ratification of the Department of Justice, No : C-21254 HT.01.04.TH.2000 - Approval Letter of Exchange Members (SPAB) in Jakarta Futures Exchange No : SPAB-024/BBJ/09/00 - Broker License : Decree of The Commodity Futures Trading Regulatory Agency (CoFTRA) No : 08/BAPPEBTI/SI/XII/2000 - Member of Derivatives Clearing House No : 03/AK - KJBK/XII/ 2000 - Perka 5, 2017, on Alternative Trading System (ATS) - Cooperation Agreement with the Operator of ATS, PT. Royal Assetindo, No : 017/KOM/RFB-RA/III/ 2006 - Chairman of CoFTRA Decision No : 1162/BAPPEBTI/SP/5/2007 on the Approval as participant for the ATS to PT. Rifan Financindo Berjangka - Determination as futures brokerage for conducting prospective customer acceptance via electronic online, No : 28/BAPPEBTI/KEP-PBK/09/2014 Products and Services This broker has many products available for their clients to choose from and invest in. Their products are broken up into two main categories Multilateral Products JFX and Bilateral Products (SPA). The Multilateral products are broken up into, GOLD Futures, Oil Futures. Account Type This broker has a few types of accounts available for their clients to use. They provide their clients with a demo account and a real account to use wants the practice is over. They also provide their traders with enough education to become a trader. They have th following brokers working with them: - AXA TOWER - BALIKPAPAN - BANDUNG - DBS TOWER - MEDAN - PALEMBANG - PEKAN BARU - SEMARANG - SOLO - SURBAYA - YOGYAKRTA Withdrawal Withdrawal can be done at any time by the customer, but the funds withdrawn by the customer does not exceed the amount of Effective Margin on customers daily transaction reports (Statement Report). Withdrawal Process Customer fill out and sign the Withdrawal Form. Withdrawal Form that have been completed and signed by the customer will be given to the PT. Rifan Financindo Berjangka for processing. Withdrawal may only transfer to an account in the name of the customer that listed on the Opening Account Application in the Agreement. The withdrawal process by customers ini regular mechanism generally takes three working days (T+3), but PT. Rifan Financindo Berjangka strive for the withdrawal for one day only (T +1). Contact Us This broker does not provide their traders with 24/7 customer support. They have the following contact details available for their traders: HEAD OFFICE JAKARTA AXA Tower Kuningan City Lt. 30 Jl. Prof. DR. Satrio Kav. 18 Kuningan Setiabudi, Jakarta 12940 Phone : (021) 30056300, Fax : (021) 30056200 Email : corporate@rifan-financindo-berjangka.co.id Compliance Care Phone : 021 - 30056300 Ext. 186 Email : compliance.axa@rifan-financindo-berjangka.co.id