To begin your journey with rfb, you must first complete the account registration process. This step is crucial as it sets the foundation for your trading experience. Heres a detailed guide on how to register for an rfb account:
Issue: Not receiving the verification email.
Solution: Check your spam folder. If its not there, request a new verification link on the registration page.
Issue: Problems with identity verification.
Solution: Ensure that the documents uploaded are clear and legible. Contact rfb customer support if issues persist.
After successfully registering, the next step is the account opening process. This process is distinct from registration as it involves setting up your trading account with specific preferences.
Q: How long does the account opening process take?
A: It typically takes 1-3 business days for your account to be reviewed and activated.
Q: What if my account opening is denied?
A: You will receive a notification explaining the reason. Ensure all documents meet the requirements and try again.
Once your account is successfully opened, logging in is the next crucial step to access your trading dashboard and manage your investments.
Forgotten Password:
Use the "Forgot Password?" link on the login page to reset your password via email.
Account Lockout:
If your account is locked due to multiple failed login attempts, contact rfb support for assistance.
Technical Issues:
Ensure your web browser is updated. Clear your cache and cookies if you experience issues logging in.
Special Instructions for First-Time Login:
Upon your first login, you may be prompted to set up security questions or two-factor authentication. Follow the on-screen instructions carefully.
This guide provides a comprehensive overview of the rfb registration, account opening, and login processes. Following these steps will ensure a smooth experience as you embark on your trading journey with rfb.