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HK JINXIANG INTERNATIONAL LIMITED Forex Broker provides real users with 1 positive reviews, 1 neutral reviews and 2 exposure review!

HK JINXIANG INTERNATIONAL LIMITED Broker Review

7.48

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Software Index

Full License

Business

Influence C

HK JINXIANG INTERNATIONAL LIMITED Review 4

Latest All(4) Positive(1) Neutral(1) Exposure(2)
Exposure
Scam Platform Refuses to Pay Profits

The platform refuses to release my profits; they only returned $500 of the principal and deducted a $15 fee. They also withheld a small portion of the profits and didn't allow withdrawal. My account was abruptly closed, and I can no longer log in. Customer service is unresponsive; it's a scam platform. Additionally, I'm unable to upload photos to provide evidence.

Coco~~珂珂
03-20
Exposure
HK JINXIANG INTERNATIONAL LIMITED is refusing to process withdrawals and has maliciously closed customer accounts.

I was introduced to open an account with HK JINXIANG INTERNATIONAL LIMITED and successfully deposited $14,600 on October 22, 2024. After winning some money on the platform, I applied for a withdrawal of $18,000 in December, but was unable to proceed with the withdrawal. During December, I contacted customer service multiple times; they kept telling me that the backend was reviewing it and repeatedly assured me that the funds would be credited the next day, asking me to patiently wait. Starting from December 27, I could no longer log into my account as it displayed that my account had been banned and I was also unable to contact customer service through their website. On January 8, 2025, I called HK JINXIANG INTERNATIONAL LIMITED's customer service number, and they told me that a staff member would contact me. However, by January 15, 2025, no one from HK JINXIANG INTERNATIONAL LIMITED had reached out to me. Now, even their customer service number is unreachable. HK JINXIANG INTERNATIONAL LIMITED has maliciously closed my account and is preventing me from withdrawing funds! I suspect that the platform is planning to abscond.

FX3965261758
01-17
Neutral
Unexplored Trading Signals: Potential Accuracy Unclear, Merits Inquiry

Haven't really used their trading signals, so can't comment on their accuracy. Might be worth checking out though.

Ricardo Lim
2024-07-10
Positive
Low Spread, Zero Withdrawal Fees: A马来西亚投资优势

I think is good. Their spread is low and in Malaysia, I even don't have to pay any fee to withdraw.

Virat Kohli
2024-05-17

  

HK Jinxiang International Limited 2025 Review: Everything You Need to Know

  Summary: The HK Jinxiang International Limited receives mixed reviews from users and analysts alike, highlighting both its regulatory compliance and potential concerns regarding user experiences. Key features include its offering of six types of tradable assets and support for the MT5 trading platform.

  Note: It's important to note that the regulatory status may vary across regions, and potential users should conduct thorough research to ensure they are dealing with the correct entity.

  

Rating Overview

Category Rating (out of 10)
Account Conditions 7
Tools and Resources 6
Customer Service and Support 5
Trading Experience 6
Trustworthiness 7
User Experience 5

  How We Rate Brokers: Our ratings are based on a combination of user feedback, expert analysis, and factual data from various sources.

  

Broker Overview

  Established between 1 to 2 years ago, HK Jinxiang International Limited operates as a regulated forex broker based in Hong Kong. The broker is licensed under the Chinese Gold and Silver Exchange Society (CGSE), holding a Type AA license, which is a positive indicator of its regulatory compliance. The trading platform offered is MT5, which is known for its advanced trading capabilities. Users can trade a variety of assets, including London gold, London silver, physical gold, paper gold, gold futures, and gold T+D.

  

Detailed Section

  

Regulatory Regions

  HK Jinxiang International Limited is regulated in Hong Kong, which is a significant factor for traders seeking a secure trading environment. The CGSE provides a level of oversight, although it is important to note that the regulatory framework in Hong Kong differs from that of other jurisdictions, such as the UK or the US.

  

Deposit/Withdrawal Currencies

  The broker primarily accepts deposits in USD. Any deposits made in other currencies are converted at the weekly market exchange rate. The process for deposit and withdrawal is straightforward, requiring clients to remit funds to a designated corporate account and follow up with the necessary documentation.

  

Minimum Deposit

  While specific minimum deposit amounts were not mentioned in the sources, the broker's user-friendly approach suggests that the account opening process is designed to be accessible for new traders.

  

Bonuses/Promotions

  There is no specific information regarding bonuses or promotional offers for HK Jinxiang International Limited, which may be a consideration for traders looking for additional incentives.

  

Tradable Asset Classes

  HK Jinxiang International Limited offers six types of tradable products, focusing primarily on precious metals, which is somewhat specialized compared to other brokers that offer a broader range of financial instruments.

  

Costs (Spreads, Fees, Commissions)

  The exact costs associated with trading, such as spreads and commissions, were not detailed in the sources. However, the lack of information could indicate that traders should inquire directly with the broker for a complete breakdown of fees.

  

Leverage

  Information regarding leverage options was not explicitly mentioned in the sources. Traders are encouraged to contact customer support for detailed leverage information.

  

Allowed Trading Platforms

  The broker supports the MT5 trading platform, which is compatible with both mobile and desktop devices. However, it does not currently offer MT4, which may be a drawback for traders accustomed to that platform.

  

Restricted Regions

  No specific information was available regarding restricted regions. However, potential clients should verify their eligibility based on their local regulations.

  

Available Customer Service Languages

  The primary language for customer service appears to be English, with support available via email and phone. However, user reviews suggest that the customer service experience may not always meet expectations.

  

Rating Overview (Detailed)

  

Account Conditions: 7/10

  Users report that the account opening process is straightforward, and the broker offers two account types: premium investor and general investor. However, some users have expressed concerns about the lack of transparency regarding fees and minimum deposit requirements.

  

Tools and Resources: 6/10

  While the broker offers a solid trading platform in MT5, the tools and resources available for traders are somewhat limited compared to other brokers that provide educational materials and advanced analytical tools.

  

Customer Service and Support: 5/10

  Feedback on customer service is mixed, with some users experiencing delays in responses and inadequate support. This aspect is crucial for traders who might need assistance during trading hours.

  

Trading Experience: 6/10

  Traders have noted that while the trading platform is robust, the execution speed and reliability can vary. Some users have reported issues with price manipulation and server performance, raising concerns about the overall trading experience.

  

Trustworthiness: 7/10

  The broker's regulatory status under the CGSE provides a level of trustworthiness. However, potential users should remain cautious, as there are mixed reviews regarding user experiences that could affect their perception of the broker's reliability.

  

User Experience: 5/10

  Overall user experience appears to be average, with mixed reviews highlighting both positive and negative aspects. Some users appreciate the available trading products, while others have raised concerns about customer service and withdrawal processes.

  In conclusion, the HK Jinxiang International Limited review indicates that while the broker holds a legitimate regulatory license and offers a specialized range of trading products, potential users should carefully consider their experiences and conduct thorough research before engaging with the broker.