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IG Forex Broker provides real users with 9 positive reviews, 5 neutral reviews and 27 exposure review!

IG Broker Review

8.35

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IG Review 41

Latest All(41) Positive(9) Neutral(5) Exposure(27)
Exposure
IG refuse to open account after provide the documents requested!!!

After opening an account there and submit all the necessary and required documents i received an email saying to be approved i must call IG. After many attempts, i was able to speak with a Spanish representative, and she mentions in order to be approved i need to contact the gentleman Pablo Castrillo. After another session of calls, i finally spoke with him and he mentions i need to send more documents in order to be approved. I confront him replying i have sent all the documents required by your website, to which he replied "my analyst needs more documents". I ask him for information about his analyst, he refused to disclose it. I sent several emails to support i never got an answer!! Finally, i got a rude answer from Pablo which i post here. Finally saying, IG has many factors to be a scam!

BollinguerBand
2021-06-25
Exposure
Fraud

In September this year, she (Mr. Football) joined me on WeChat through the Lanxi Chefs Exchange Group. I added her (Mr. Chef) as my friend on October 31st. She was cheated by a foreign exchange trading network platform. At first, I saw her. The foreign exchange sent by Moments is making money, and there is a mentality to try. The other party said that investing 20,000 to 50,000 is enough to earn 3 to 5 times the principal, and the profit is a 10% commission paid to their company, so I will invest 50,000. Therefore, through the introduction, she gave me a download platform, which can transfer funds to private accounts. I asked her customer service department that the charging channel is under maintenance. At around 3 pm on December 21st, use our designated chat tool. Hey, I bought pound and dollar fluctuations with other coaches. The time is the 60s. I did not follow up in the middle of the round and said I wanted to make up 74700. So I said I had no money, and the other party told me that she helped me. Can you borrow money? The next night, she said that she lent me 25,000 yuan and I personally collected 50,000 yuan. Starting from the evening of the 22nd of the second round of data calculation, I don't know why two wrong rounds were performed, but the data did not match, and I had to say it again. This time I didn’t have any money, nor did I have money to cover the position, so I went to withdraw the next day and found that the fund account was frozen. I contacted the customer service, and the customer service said that as long as there is money, if the payment has been made in full and not frozen, you can withdraw cash. . The other party contacted her and she said it was to help me find a solution. Their team borrowed another \25,000 and helped me recharge. I added 37,550 yuan myself. After turning in the frozen funds, I went to withdraw cash, but I still could not withdraw cash. The customer service department stated that this was due to credit score.

胡小卫
2021-02-11
Exposure

Freezing fund is needed if I wanna withdraw funds. Hope the problem can be solved asap

微微39646
2021-01-09
Exposure
Ask u to add money again and again. But can't withdraw funds

Looking at the regulated platform, as ordinary people, I believe in the IG platform. From the initial investment of 130,760 yuan to the completion of the operation, ask me to pay money cuz the bank card information is incorrect. At the beginning, I really thought that I had typed it wrong, so as a loyal customer, I chose to believe it unconditionally and paid the money again and again. Finally, the customer service told me that there was no problem, but I still waited 15 days for review. I would like to know if your platform is really not a lie. In the Internet age, what needs to be reviewed takes 15 days. To put it bluntly, it is a lie and no money is drawn. I also hope that the relevant department can help me recover the 1 million I handed in. Thank you.[d83d][de2d][d83d][de2d][d83d][de2d][d83d][de2d]

旧梦一场
2021-01-08
Exposure
Suspected fraud platform. Unable to withdraw

My fund has been frozen. The customer service said paying 30% can help me witdhraw 45,000. This is a trap

FX1932652030
2020-12-29
Exposure
Induced fraud

At first I was told that the bank card number was wrong (I checked it twice before I fill it. And why can I hand in a wrong information? It’s the platform’s problem) and I have to pay margin so that the programmer can help me modify the number. Then I was noticed that my credit score was insufficient. What’s the relationship between my information error and credit score? Then, it turned to the tax. The customer service induced me to pay the tax twice. At last, the comprehensive score was reduced because of the payment. So the customer service asked me to deposit. What a rip-off

瑾三月
2020-09-18
Exposure
Unable to withdraw. The number of the bank card is wrong.

I have already called the police and I don’t know if I can get my principal back. I don't want to eat or drink and was deceived out of $60,000.

只想住你心李
2020-08-22
Exposure
Easy deposit and difficult withdrawal!

Both the withdrawal and service are unavailable! After paying the margin, rollover and handling fee, I was even asked to pay margin to Citigroup. Why I need to pay for it since I haven’t deposit fund through it. Is it legit? The withdrawal is yet to be received, albeit successful process.

余生安好
2020-06-21

  

IG 2025 Review: Everything You Need to Know

  Summary: IG has established itself as a leading forex and CFD broker, praised for its extensive range of tradable assets, competitive pricing, and robust educational resources. However, some users have reported mixed experiences regarding customer service and platform complexity, particularly for beginners.

  Note: It's important to recognize that IG operates through different entities across regions, which can affect regulatory protections and available services.

  

Rating Box

  • Account Conditions: 8/10
  • Tools and Resources: 9/10
  • Customer Service and Support: 7/10
  • Trading Setup (or Trading Experience): 8/10
  • Trust Level: 9/10
  • User Experience: 8/10
  • (Optional) Educational Resources: 9/10

  How We Rate Brokers: Our ratings are based on comprehensive evaluations of various categories including trading conditions, fees, platform usability, and user satisfaction.

  

Broker Overview

  Founded in 1974, IG is a publicly traded company based in London, recognized as a pioneer in the online trading space. It has developed a robust trading platform that supports both its proprietary interface and the widely used MetaTrader 4 (MT4). IG offers a diverse range of tradable assets, including forex, CFDs, commodities, and cryptocurrencies, making it suitable for both novice and experienced traders. The broker is regulated by top-tier authorities, including the UK's Financial Conduct Authority (FCA) and the Australian Securities and Investments Commission (ASIC).

  

Detailed Section

  

Regulated Geographical Areas/Regions

  IG operates globally, with licenses from multiple top-tier regulators including the FCA in the UK, ASIC in Australia, and the Commodity Futures Trading Commission (CFTC) in the USA. This regulatory framework ensures a high level of trust and safety for clients.

  

Deposit/Withdrawal Currencies/Cryptocurrencies

  IG accepts various currencies for deposits including USD, GBP, EUR, AUD, SGD, and HKD. The platform allows deposits via bank transfer, credit/debit cards, and PayPal, with no deposit fees. Withdrawals are also free, though US clients may incur a $15 fee.

  

Minimum Deposit

  The minimum deposit requirement varies by region, with typical amounts around $250. This accessibility makes IG an attractive option for new traders looking to start with a modest investment.

  

Bonuses/Promotions

  Currently, IG does not offer specific bonuses or promotions for new accounts. However, they provide competitive trading conditions, particularly for US shares and UK shares.

  

Tradable Asset Classes

  IG offers access to over 17,000 markets, including more than 90 currency pairs, commodities, indices, shares, and cryptocurrencies. This extensive range allows traders to diversify their portfolios effectively.

  

Costs (Spreads, Fees, Commissions)

  IG's spreads are competitive, starting from 0.6 pips for major forex pairs. While there are no commissions on most trades, additional costs may apply for certain asset classes, particularly stock CFDs. An inactivity fee of $12 applies after two years of inactivity.

  

Leverage

  Leverage varies by asset class, with a maximum of 1:30 for retail clients in Europe and Australia. US clients face stricter regulations, limiting leverage to 1:50.

  

Allowed Trading Platforms

  IG provides a proprietary web platform, MT4, and additional tools like ProRealTime and L2 Dealer for advanced traders. The mobile trading app is highly rated for its functionality and user experience.

  

Restricted Regions

  IG does not accept clients from certain regions, including the United States (except for forex trading through its Tastytrade brand), Canada, and Japan, due to regulatory restrictions.

  

Available Customer Service Languages

  IG offers customer support in multiple languages through various channels, including live chat, phone, and email. However, its customer service is not available 24/7, which may be a drawback for some users.

  

Repeated Rating Box

  • Account Conditions: 8/10
  • Tools and Resources: 9/10
  • Customer Service and Support: 7/10
  • Trading Setup (or Trading Experience): 8/10
  • Trust Level: 9/10
  • User Experience: 8/10
  • (Optional) Educational Resources: 9/10

  

Detailed Breakdown

  

Account Conditions

  IG offers a straightforward account setup process with no minimum deposit for most account types, making it accessible for new traders. However, some users have noted that the complexity of trading instruments can be overwhelming.

  

Tools and Resources

  The platform excels in providing educational resources through IG Academy, which includes webinars, tutorials, and market insights. This comprehensive educational offering is particularly beneficial for beginners looking to enhance their trading skills.

  

Customer Service and Support

  Customer service at IG has received mixed reviews. While many users appreciate the responsive support through live chat and phone, others have reported longer wait times during peak hours, indicating a need for improvement in this area.

  

Trading Setup (or Trading Experience)

  The trading experience on IG is generally positive, with a user-friendly interface and a wide range of trading tools. However, some users have expressed that the platform's advanced features can be intimidating for newcomers.

  

Trust Level

  IG is highly trusted, bolstered by its regulatory status and transparent operations. The separation of client funds from company assets adds an additional layer of security.

  

User Experience

  Users have generally reported a satisfactory experience with IG's trading platforms, although the complexity of certain features may pose challenges for beginners. The mobile app has been particularly praised for its functionality and ease of use.

  

Educational Resources

  IG's educational resources are extensive, catering to traders at all levels. The platform provides a wealth of information through its academy, making it a valuable tool for those looking to improve their trading knowledge.

  In conclusion, IG stands out as a reputable broker with a comprehensive offering that appeals to both novice and experienced traders. Its commitment to education, competitive pricing, and regulatory compliance make it a solid choice in the trading landscape. However, potential users should consider the complexities of the platform and the mixed reviews regarding customer service before making a decision.