FOREX.COM has established itself as a prominent player in the forex trading market, especially among U.S. traders. The broker is noted for its robust trading platforms, extensive educational resources, and strong regulatory compliance. However, its higher-than-average spreads and customer service limitations have drawn mixed reviews. This review synthesizes key findings from various sources to provide a comprehensive overview of FOREX.COM in 2025.
Note: It's essential to recognize that the offerings and regulations may vary by region, and users should be aware of the specific entity under which they are trading to ensure compliance and safety.
Rating Summary
We evaluate brokers based on rigorous criteria, focusing on key aspects such as regulatory oversight, costs, trading experience, and available offerings.
Broker Overview
Founded in 1999, FOREX.COM is a subsidiary of Gain Capital, which is now part of Stonex Group Inc., a publicly traded company. The broker is headquartered in Bedminster, New Jersey, and operates globally, catering to clients in over 180 countries. FOREX.COM offers a range of trading platforms, including its proprietary web-based platform, MetaTrader 4 (MT4), and MetaTrader 5 (MT5). The broker provides access to a diverse selection of trading instruments, including over 80 forex pairs, commodities, indices, and cryptocurrencies. Its regulatory oversight includes major authorities such as the FCA (UK), CFTC (USA), NFA (USA), and ASIC (Australia).
Detailed Overview
Regulatory Regions
FOREX.COM is regulated in multiple jurisdictions, including the U.S., U.K., Canada, Australia, and Japan. The broker operates under the oversight of several top-tier regulatory bodies, ensuring a high level of trust and security for its clients.
Deposit/Withdrawal Options
The broker supports various funding methods, including credit/debit cards, bank transfers, and e-wallets like PayPal. The minimum deposit requirement is $100, though a recommendation of $2,500 is suggested for optimal trading conditions.
FOREX.COM offers various promotions, including a cash back program for new clients and an active trader program that provides cash rebates based on trading volume. Traders can earn up to 5% cash back on initial deposits.
Tradable Asset Classes
The asset offerings at FOREX.COM include over 80 forex pairs, more than 5,500 CFDs, commodities, indices, and cryptocurrencies. This diverse range allows traders to explore various market opportunities.
Cost Structure (Spreads, Fees, Commissions)
FOREX.COM employs a spread-only pricing model for standard accounts, with average spreads around 1.4 pips for major pairs like EUR/USD. For high-volume traders, the raw pricing account offers tighter spreads starting from 0.0 pips, with a commission of $7 per $100,000 traded. Additionally, an inactivity fee of $15 applies after 12 months of no trading activity.
Leverage
Leverage options vary by region, with U.S. clients able to access leverage up to 1:50 for forex trading, while other regions may offer higher ratios.
FOREX.COM provides a robust selection of trading platforms, including its proprietary platform, MT4, and MT5, along with TradingView integration for advanced charting capabilities.
Restricted Regions
FOREX.COM is restricted in several regions, including Belgium, North Korea, Iran, Syria, Cuba, and Sudan. Clients should verify the availability of services in their respective countries.
Available Customer Service Languages
Customer support is available in multiple languages, including English, Spanish, Chinese, Arabic, French, German, Italian, Japanese, Russian, Portuguese, and more, catering to a diverse clientele.
Detailed Rating Breakdown
Account Conditions (8.0/10)
FOREX.COM offers flexible account types, including standard, raw pricing, and MetaTrader accounts. The minimum deposit is set at $100, making it accessible for many traders. However, higher recommended deposits for optimal trading conditions may deter some beginners.
The broker excels in providing a wealth of educational resources, including webinars, tutorials, and in-depth market analysis. Its trading tools, such as performance analytics and smart signals, enhance the trading experience significantly.
Customer Service and Support (7.0/10)
Customer support is available 24/5 via phone, live chat, and email. While responses are generally reliable, some users have reported slower email response times and difficulties in reaching support during peak trading hours.
Trading Setup (Experience) (8.5/10)
The trading experience on FOREX.COM's platforms is smooth, with fast execution speeds and a user-friendly interface. The integration of TradingView enhances charting capabilities, appealing to both novice and experienced traders.
Trustworthiness (9.0/10)
FOREX.COM is highly regarded for its regulatory compliance and security measures. It operates under the supervision of multiple tier-1 regulators, providing a safe trading environment for clients.
User Experience (8.5/10)
The overall user experience on FOREX.COM is positive, with intuitive platforms and robust educational support. However, some users have noted that the website could improve in terms of navigation and information accessibility.
Cost Structure (7.5/10)
While FOREX.COM offers competitive spreads, they are slightly higher than some industry peers. The inactivity fee and commission structure may not be suitable for all traders, particularly those with lower trading volumes.
In conclusion, FOREX.COM stands out as a reliable and well-regulated broker, particularly for forex and CFD trading. Its comprehensive educational resources and robust trading platforms make it suitable for traders of all experience levels. However, potential clients should consider the higher spreads and customer service limitations when making their decision.
