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AC Capital Forex Broker provides real users with 2 positive reviews, 1 neutral reviews and 2 exposure review!

AC Capital Broker Review

7.58

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Software Index

Full License

License

VFSC Offshore Regulated

AC Capital Review 5

Latest All(5) Positive(2) Neutral(1) Exposure(2)
Exposure
AC Capital Website Unable to Process Withdrawals

The website is currently unable to process withdrawals.

卢炜
03-25
Positive
Quick withdrawal: High efficiency of fund flow

Withdrawals are quite fast.

FX3958113162
2024-07-08
Positive
MT5 Leverage Success: $500 to Smooth Trading with Expert Account Manager James

mt5 is fast and smooth👍I deposited $500 and used a leverage of 200x times, traders went smooth so far. I guess my success here partly because I choose a good account manager, James, always gives me wise instructions.

Clintti
2024-04-28
Exposure
Cancel membership account without any notice

I logged in last night and found that my account had been completely canceled, and I discovered without notice that all the USDT 14,900 in the account was missing! Last year, I joined Kim Markets Limited at Accapital this year, the previous operations were normal. Until the platform was updated two weeks ago, I never received a letter asking the customer service platform how to deal with it, but the customer service was delayed! What I am angry about is that the rebate activity I joined in Kcm was merged into Acc due to the platform replacement. The activity is continuous, but because the recharge was not completed within 7 days, there is no rebate. However, I have repeatedly confirmed with customer service that the trading account is still operational. , I can't withdraw it until I complete the recharge. I still recharged and operated before the account was canceled. Until last night when I went to check it out, the account was canceled without warning. I couldn't log in and said it was an invalid account. So what is the 14900usdt in my account?! Being taken away by force like this is obvious, what is this but deception? I also asked customer service about the rules of the rebate activity. They were not clearly written and did not include what would happen if the goal was not achieved. When I asked customer service, I was told that our company reserves the right of final interpretation. The rules were not written and the right of final interpretation was not stated. In your case, it is obvious that you are the ones doing all the talking! If I complete the activity today, you can also tell me how much more you have to pay before you can withdraw it. Anyway, it’s up to you as a platform to do whatever you want! It is clearly stated that there is no time limit, and I cannot withdraw money until I complete the recharge goal. It is still operable even if the goal is not completed! It's all bullshit now! Such defrauding of hard-earned money...the above is my experience of being defrauded this time! Everyone, be careful.

meghie
2024-02-20
Neutral
High $500 Deposit, Yet Demo Available: Caution on Offshore Regulation & Personal Fit Evaluation with AC Capital Trading

The $500 minimum deposit might seem high for some, but there's a Demo account for risk-free practice. Proceed with caution due to offshore regulation and thoroughly evaluate if AC Capital fits your trading preferences.

Givendoton
2023-12-13

  

AC Capital 2025 Review: Everything You Need to Know

  Summary: AC Capital has garnered mixed reviews in 2025, with users highlighting both advantages and significant drawbacks. Key features include a minimum deposit requirement of $500 and access to two trading platforms, MT5 and cTrader. However, concerns about the broker's transparency and user experiences regarding withdrawals raise red flags.

  Note: It's important to note that AC Capital operates under different entities across regions, which may influence the trading experience and regulatory protections available to users.

  

Ratings Overview

Category Score (out of 10)
Account Conditions 4.5
Tools and Resources 5.0
Customer Service and Support 5.3
Trading Setup (Experience) 4.0
Trust Level 3.7
User Experience 4.2

  We evaluate brokers based on user feedback, expert opinions, and factual data to provide a comprehensive overview.

  

Broker Overview

  Founded in 2007, AC Capital is a multi-asset broker that offers a variety of trading services to clients globally. The broker is regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC). AC Capital provides access to popular trading platforms, including MetaTrader 5 (MT5) and cTrader, catering to a wide range of assets, including forex, commodities, and indices.

  

Detailed Sections

  Regulated Geographical Areas:

  AC Capital operates under ASIC in Australia and VFSC in Vanuatu. This dual regulation offers a layer of oversight, but the VFSC is often considered a tier-3 regulator, which may not provide the same level of investor protection as tier-1 regulators.

  Deposit/Withdrawal Currencies:

  The primary currency for accounts is USD. Deposits can be made via bank wire, e-wallets like Skrill and Neteller, and other methods. There are no deposit or withdrawal fees, which is a plus for traders.

  Minimum Deposit:

  The minimum deposit required to open a live account is $500, which is relatively high compared to other brokers that often allow for deposits as low as $10 or $50.

  Bonuses/Promotions:

  AC Capital has been noted for offering various promotional bonuses, though specific details about current promotions are often vague and may require registration to access.

  Tradable Asset Classes:

  The broker offers a diverse range of trading options, including over 40 currency pairs, commodities like gold and silver, and various indices. This broad selection allows traders to diversify their portfolios effectively.

  Costs (Spreads, Fees, Commissions):

  Spreads vary depending on the account type, with standard accounts starting from 1 pip and ECN accounts offering raw spreads starting from 0 pips with a $6 commission per lot. However, some reviews suggest that trading costs can be above average, particularly during volatile market conditions.

  Leverage:

  AC Capital offers leverage up to 1:800, which can amplify both potential returns and risks. Traders should exercise caution when utilizing high leverage to manage risk effectively.

  Allowed Trading Platforms:

  The broker supports MT5 and cTrader, both of which are known for their advanced features and user-friendly interfaces. Additionally, AC Capital has developed a proprietary mobile app for trading on-the-go.

  Restricted Regions:

  AC Capital does not accept clients from the United States, which may limit accessibility for some traders.

  Available Customer Service Languages:

  Customer support is available in English, and the team can be reached via phone, email, and live chat. However, support operates only during weekdays, which can be a disadvantage for traders needing assistance outside of these hours.

  

Ratings Revisited

Category Score (out of 10)
Account Conditions 4.5
Tools and Resources 5.0
Customer Service and Support 5.3
Trading Setup (Experience) 4.0
Trust Level 3.7
User Experience 4.2

  

Detailed Breakdown of Ratings

  Account Conditions (4.5/10):

  The minimum deposit of $500 is a significant barrier for many traders, especially beginners. While the account types (standard and ECN) offer different trading cost structures, the high entry requirement is a point of contention among users.

  Tools and Resources (5.0/10):

  AC Capital provides a decent range of educational resources and trading tools, including an economic calendar and market news updates. However, the educational content is primarily basic and may not cater to more experienced traders looking for advanced strategies.

  Customer Service and Support (5.3/10):

  Customer support has received mixed reviews, with some users praising the responsiveness of the service, while others report delays and difficulties in resolving issues, particularly during the withdrawal process.

  Trading Setup (Experience) (4.0/10):

  User experiences vary, with several reports of difficulties during the withdrawal process and issues with account verification. Some users have expressed concerns about the broker's transparency, particularly regarding fees and spreads.

  Trust Level (3.7/10):

  While AC Capital is regulated, the tier-3 status of the VFSC raises concerns about the level of protection provided to traders. Additionally, user reviews often highlight issues with withdrawals, which can significantly impact trust in the broker.

  User Experience (4.2/10):

  Overall user experiences have been mixed, with some users reporting successful trades and withdrawals, while others have faced significant challenges. This inconsistency can create a sense of uncertainty for potential clients.

  In conclusion, while AC Capital offers a range of trading options and platforms, potential clients should weigh the high minimum deposit, mixed reviews regarding customer service, and trust issues before proceeding. As always, conducting thorough research and considering personal trading needs is essential when selecting a broker.