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ThinkMarkets Forex Broker provides real users with 8 positive reviews, 1 neutral reviews and 73 exposure review!

ThinkMarkets Broker Review

8.16

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Risk Manage

ThinkMarkets Review 82

Latest All(82) Positive(8) Neutral(1) Exposure(73)
Positive

South Africa Customer service is amazing

jay4025
2022-10-28
Exposure
For the same silver commodity, Zhihui fluctuates abnormally, and the price difference is large.

The same silver commodity takes the same 5 minutes. Obviously, from the screenshots at the same time, it can be found that the fluctuation of Zhihui is abnormally large, and the price difference is large. It is easy for users to lose correct judgment and cannot trade normally. Please pay attention!

FX2882781773
2022-10-26
Exposure

There is no payment password at all. When I withdraw, it says that the payment password is required. And I cannot find customer service

QQ~
2022-09-25
Exposure
THINKMARKET CLEARED MY ACCOUNT AND TOOK MY $700.

Acc No. 39069920 ThinkMarkets, published N420 to $1.00 conversion rate on their platform via zotapay after funding my account they took all $700 stating the conversion rate is N1,183 to $1.00. Attached is the mail sent to me.

Blacky75953
2022-09-13
Exposure
Thinkmarkets Seized My Funds of $700 my account

Dear Team, I am writing to solicit for your assistance. My Name is Lawrence Aitokhuehi from Nigeria. I was introduced into forex trading by a friend after some training I opened an account with thinkmarkets. Account Name Aitokhuehi Lawrence Account Number: 39069920 Broker: Thinkmarkets On their platform I was advised to fund my account via zotapay which I did with the provided rate of N420.32 to $1.00 on the platform while the central bank of Nigeria official rate was N420 to $1.00 I funded the account to the turn of $1,020 on the account and my Naira account was debited accordingly. I traded for about a month and made some loses and the balance on my trading account reduce to $720. On the 06/09/2022 I request for bank wire withdrawal of $520 to my bank account, on the thinkmarkets platform from the balance $720. The next day thinkmarkets suspend my account, withdraw all the funds and send me a mail that they have cleared my account to settle the difference in the conversion rate as at when the account was funded (attached are the mail). They also went further to state that the funds debited from my naira account by zotapay was not fully credited to them (mail also attached) They are saying the correct exchange rate that ought to have been used by Zotapay is N1,181.00 to $1.00. mail also attached. In the history of finance, USD/Naira rate has never exceeded N427 to $1.00 on our bank transactions. Zotapay is not responding to my mails sent to them since this whole thing stated May family is devastated because of this and the account officer assigned to me is no longer taking my calls and replying my chat. Please I need help to recover my funds as $700 is a lot of money in Nigeria Please let me know if you need any other information to assist me as I am in pain hear I need justice. Account Name Aitokhuehi Lawrence Account Number: 39069920 Broker: Thinkmarkets Kindly contact me

Blacky75953
2022-09-11
Exposure
Liquidated after only three days, is this a malicious operation?

Liquidated after only three days. It was introduced by a friend. This friend seems not reliablte.

FX1340391137
2022-05-21
Exposure
Operations have been lost

This is a broker that automatically operates currencies, making my money disappear in a matter of minutes. They are a fraud company and have no ethics or professionalism, as well as not being registered for anything. My deposit was 153 soles

FX5266441682
2022-03-17
Exposure

Unable to withdraw. How do you guys solve this problem. Can I get withdrawal after paying margin? Or it is a scam.

安然61426
2022-02-13

  

THINKMARKETS 2025 Review: Everything You Need to Know

  Summary: ThinkMarkets is a well-regarded broker known for its competitive trading conditions, comprehensive educational resources, and robust regulatory framework. However, users should be aware of the differences in offerings across its various regional entities and the potential for higher trading costs associated with certain account types.

  Note: It is crucial to consider the different entities under which ThinkMarkets operates, as regulatory requirements and trading conditions can vary significantly by region. This review aims to provide a fair and accurate assessment of the broker based on comprehensive research.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 8
Tools and Resources 9
Customer Service and Support 7
Trading Setup (Experience) 8
Trustworthiness 9
User Experience 7

  We rate brokers based on extensive research, user feedback, and expert analysis.

  

Broker Overview

  Founded in 2010, ThinkMarkets is a multi-asset brokerage headquartered in both Australia and the United Kingdom. The broker has gained recognition for its commitment to providing a secure trading environment, evidenced by its multiple regulatory licenses from top-tier authorities, including the Australian Securities and Investments Commission (ASIC) and the Financial Conduct Authority (FCA) in the UK. ThinkMarkets offers a variety of trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), and its proprietary ThinkTrader platform, catering to a diverse range of trading styles and preferences. Traders can access a wide array of asset classes, including forex, CFDs, commodities, and cryptocurrencies.

  

Detailed Review

  Regulated Regions:

  ThinkMarkets operates under several regulatory bodies, including ASIC, FCA, and the Financial Sector Conduct Authority (FSCA) in South Africa. This multi-regulatory framework enhances the broker's credibility and ensures a high level of investor protection across its platforms. However, it is essential for traders to verify which entity they are trading with, as conditions may differ significantly.

  Deposit/Withdrawal Currencies/Cryptocurrencies:

  ThinkMarkets supports a variety of currencies for deposits and withdrawals, including USD, GBP, EUR, AUD, and more. The broker also allows deposits via cryptocurrencies such as Bitcoin through BitPay. Importantly, there are no deposit fees, and withdrawals are processed without charges, although international bank transfers may incur a fee.

  Minimum Deposit:

  The minimum deposit requirement for a standard account with ThinkMarkets is $0, making it accessible for new traders. However, the Think Zero account, which offers tighter spreads, requires a minimum deposit of $500.

  Bonuses/Promotions:

  Currently, ThinkMarkets does not offer any bonuses or promotional incentives for new clients, which may be a downside for some traders looking for additional value.

  Asset Classes Available for Trading:

  ThinkMarkets provides access to over 4,000 trading instruments, including 46 forex pairs, a wide range of commodities, indices, shares, and cryptocurrencies. However, it is noteworthy that cryptocurrency CFDs are not available to retail clients in the UK due to FCA regulations.

  Costs (Spreads, Fees, Commissions):

  ThinkMarkets offers competitive spreads, with the standard account starting from 0.4 pips and the Think Zero account offering spreads as low as 0.0 pips, accompanied by a commission of $3.50 per lot. While these rates are attractive, traders should be mindful of the potential for higher overall costs associated with certain account types.

  Leverage:

  Leverage options vary based on the regulatory entity. For example, retail clients under FCA regulations can access leverage up to 1:30, while those trading under ASIC regulations may benefit from leverage as high as 1:500.

  Allowed Trading Platforms:

  ThinkMarkets supports multiple trading platforms, including MT4, MT5, and its proprietary ThinkTrader. This variety allows traders to choose the platform that best suits their trading style and preferences.

  Restricted Areas:

  ThinkMarkets does not accept clients from the United States, Canada, or several other jurisdictions due to regulatory restrictions. It is crucial for prospective clients to verify their eligibility before opening an account.

  Available Customer Support Languages:

  The broker offers customer support in multiple languages, including English, Spanish, Chinese, and more, ensuring accessibility for a diverse client base.

  

Repeated Ratings Overview

Category Rating (out of 10)
Account Conditions 8
Tools and Resources 9
Customer Service and Support 7
Trading Setup (Experience) 8
Trustworthiness 9
User Experience 7

  

Detailed Breakdown

  •   Account Conditions (8/10):

      ThinkMarkets offers a flexible account structure with no minimum deposit for standard accounts, appealing to new traders. However, the Think Zero account requires a higher initial deposit, which may not be suitable for all traders.

  •   Tools and Resources (9/10):

      The broker excels in providing educational resources, including webinars and market analysis, which are beneficial for traders at all levels. Additionally, the ThinkTrader platform integrates advanced trading tools that enhance the trading experience.

  •   Customer Service and Support (7/10):

      While ThinkMarkets provides 24/7 customer support via live chat, email, and phone, some users have reported slower response times during peak periods. However, the overall quality of support remains satisfactory.

  •   Trading Setup (8/10):

      The trading experience on ThinkMarkets is generally positive, with fast execution speeds and a user-friendly interface. The availability of multiple platforms allows traders to select the environment that best fits their needs.

  •   Trustworthiness (9/10):

      With regulatory oversight from respected authorities and a solid reputation, ThinkMarkets is considered a trustworthy broker. The segregation of client funds and negative balance protection further enhance its credibility.

  •   User Experience (7/10):

      The overall user experience on ThinkMarkets is good, but some traders have noted occasional technical issues with the platform, particularly during high-volatility periods. Despite this, the broker's features and tools generally provide a robust trading environment.

      

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    Conclusion

      In summary, ThinkMarkets stands out as a reputable broker that offers a comprehensive range of trading services and a secure trading environment. While it may not offer bonuses or promotions, its competitive trading conditions, extensive educational resources, and solid regulatory framework make it a viable option for both novice and experienced traders. As with any broker, potential clients should carefully consider their trading goals and risk tolerance before making a decision.