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CFE Forex Broker provides real users with * positive reviews, * neutral reviews and 6 exposure review!

CFE Broker Review

Rating Index

Pros

Regulated by the Financial Conduct Authority (FCA), ensuring a level of safety and compliance.
Established since 2001, providing a long track record in the forex and CFD industry.
Offers online customer service support in multiple languages, including English and Chinese.

Cons

Has received multiple complaints from users, indicating potential issues with service or reliability.
Long waiting times for customer support responses, which can be frustrating for users needing assistance.
Does not support crypto trading or automated trading (EA trading), limiting options for some traders.

CFE Review 6

Latest All(6) Exposure(6)
Exposure

Applied for withdrawal on November 18th, it has been a week. Today is the 23rd, but I still haven't received the withdrawal and no response from the support ticket.

道一4256
2024-11-23
Exposure
Unable to withdraw funds

I am a Chinese investor. I applied for withdrawal on November 18, 2024, but I have not received the investment funds on the 21st, and I cannot log in to my account.

道一4256
2024-11-21
Exposure

Now I can't withdraw money, I've been waiting for so long, but I can't withdraw it.

WQ
2024-10-30
Exposure
Unable to withdraw

My account was blocked because of wrong card number. But I provided the materials. It still told me to pay 15% margin.

小螺号9404
2021-09-22
Exposure
Unable to withdraw

I made a mistake in the bank account. But the customer service did not correct it for me.

長樂
2021-09-20
Exposure
Unable to withdraw

I entered the wrong card number and told the customer service to change it. However it asked me to deposit 20% if I wanted to change the card number.

長樂
2021-09-20

CFE 2025 Review: Everything You Need to Know

CFE, or Cantor Fitzgerald Europe, is a well-established forex broker that has garnered mixed reviews from users and analysts alike. While the broker is regulated by the Financial Conduct Authority (FCA) in the UK, user experiences raise concerns about withdrawal issues and customer support. Moreover, CFE provides a range of trading options, yet some users have reported difficulties in accessing their funds, which could be a red flag for potential clients.

Note: It is important to note that CFE operates under different entities across various regions, which may affect the user experience and regulatory compliance. This review aims to provide a balanced perspective based on multiple sources to ensure fairness and accuracy.

Ratings Overview

Category Score (out of 10)
Account Conditions 6.5
Tools and Resources 7.0
Customer Service and Support 5.0
Trading Setup (Experience) 6.0
Trustworthiness 7.0
User Experience 5.5

We rate brokers based on user experiences, regulatory compliance, and the overall trading environment they provide.

Broker Overview

Founded in 2001, CFE is the European branch of Cantor Fitzgerald, a prominent financial services firm. The broker is headquartered in London and operates under the regulatory oversight of the FCA, which adds a layer of credibility. CFE offers a variety of trading platforms, although it does not support popular platforms like MT4 or MT5. Instead, it provides its proprietary trading platform, which allows access to multiple asset classes including forex, CFDs, commodities, and indices.

Detailed Analysis

Regulated Geographical Areas

CFE is regulated in the United Kingdom by the Financial Conduct Authority (FCA), which is known for its strict regulatory standards. However, the broker has received mixed feedback from users regarding their experiences, particularly concerning withdrawal issues and customer support.

Deposit/Withdrawal Currencies

CFE supports several currencies for deposits and withdrawals, including major currencies like USD, GBP, and EUR. However, users have reported issues with the withdrawal process, leading to concerns about the broker's reliability.

Minimum Deposit

The minimum deposit required to open an account with CFE is $250, which is relatively accessible for new traders. However, users have expressed concerns that lower deposit amounts may limit access to certain account features.

Bonuses/Promotions

CFE does not prominently advertise any bonuses or promotional offers, which could be a disadvantage for traders looking for incentives to join. This could be indicative of a more straightforward approach to trading without the complexities often associated with bonus structures.

Tradable Asset Classes

CFE offers a wide range of tradable assets, including forex pairs, commodities, indices, and CFDs. The diversity of available instruments allows traders to engage in various markets, although some users have noted that access to certain cryptocurrencies is limited.

Costs (Spreads, Fees, Commissions)

The broker offers competitive spreads starting from 0.5 pips, but users have reported hidden fees and unclear commission structures, which can lead to confusion. It is crucial for potential clients to clarify these costs before committing.

Leverage

CFE provides leverage options up to 1:500, which can be appealing for traders looking to maximize their trading potential. However, high leverage also comes with increased risk, and traders should exercise caution.

Allowed Trading Platforms

CFE primarily uses its proprietary trading platform, which lacks the familiarity of popular platforms like MT4 or MT5. This could be a drawback for traders accustomed to those platforms.

Restricted Regions

While CFE is regulated in the UK, users in certain regions have reported difficulties in accessing their accounts or withdrawing funds, raising questions about the broker's operational transparency.

Available Customer Support Languages

CFE offers customer support in English and simplified Chinese, catering to a diverse clientele. However, users have expressed dissatisfaction with the responsiveness and effectiveness of customer support, particularly in resolving withdrawal issues.

Repeated Ratings Overview

Category Score (out of 10)
Account Conditions 6.5
Tools and Resources 7.0
Customer Service and Support 5.0
Trading Setup (Experience) 6.0
Trustworthiness 7.0
User Experience 5.5

Detailed Breakdown

Account Conditions

CFE offers a minimum deposit of $250, which is quite accessible. However, the user experience indicates that lower deposits may limit access to certain features. This aspect has received mixed feedback, with some users noting that the account conditions could be improved.

Tools and Resources

The broker provides educational resources, including webinars and tutorials, which can be beneficial for traders looking to enhance their skills. However, the trading platform's limitations compared to MT4 or MT5 may hinder some users from fully utilizing available resources.

Customer Service and Support

Customer service has been a significant pain point for many users. Reports of delayed responses and unresolved withdrawal requests have raised concerns about the broker's reliability. This aspect has been rated the lowest among all categories, reflecting user dissatisfaction.

Trading Setup (Experience)

While CFE offers a user-friendly interface, the lack of popular trading platforms like MT4 or MT5 may deter experienced traders. User experiences suggest that the trading setup could be improved to enhance overall trading satisfaction.

Trustworthiness

CFE is regulated by the FCA, which adds a layer of trust. However, user reports of withdrawal issues and poor customer service have led to a mixed perception of the broker's trustworthiness.

User Experience

Overall user experience has been rated below average due to the reported issues with withdrawals and customer support. While the broker offers a variety of trading options, the challenges faced by users can overshadow these benefits.

In conclusion, while CFE presents itself as a regulated and diverse trading platform, potential clients should approach with caution, particularly regarding customer service and withdrawal processes. As always, thorough research and consideration of personal trading needs are essential before engaging with any broker.

CFE review