Zero Markets 2025 Review: Everything You Need to Know
Summary: Zero Markets, established in 2017, presents itself as a competitive broker offering a range of trading options and platforms such as MT4 and MT5. However, user experiences reveal mixed reviews, particularly concerning customer support and educational resources.
Note: It's important to consider the different regulatory entities under which Zero Markets operates, as this can significantly affect user experience and safety.
Ratings Overview
How We Rated the Broker: Ratings are based on a comprehensive analysis of user feedback, expert opinions, and factual data regarding Zero Markets.
Broker Overview
Founded in 2017, Zero Markets is an online trading platform headquartered in Australia, regulated by the Australian Securities and Investments Commission (ASIC) and the Financial Services Commission (FSC) of Mauritius. The broker primarily uses the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, catering to both beginner and experienced traders. Zero Markets offers a diverse range of trading instruments, including forex, CFDs on stocks, indices, commodities, cryptocurrencies, and ETFs.
Detailed Breakdown
Regulated Regions:
Zero Markets operates under multiple regulatory bodies, including ASIC in Australia and the FSC in Mauritius. However, the presence of an unregulated entity in St. Vincent and the Grenadines raises concerns about the level of protection for traders.
Deposit/Withdrawal Currencies/Cryptocurrencies:
The broker supports various deposit and withdrawal methods, including credit/debit cards, bank transfers, and popular e-wallets like Neteller and Skrill. Traders can deposit and withdraw in multiple currencies, including AUD, USD, EUR, and GBP. Notably, there are no fees for deposits, but withdrawal fees may apply depending on the payment method used.
Minimum Deposit:
Zero Markets requires a minimum deposit of $100, which is relatively accessible for most traders, allowing entry into the forex market without a significant financial commitment.
Bonuses/Promotions:
Zero Markets does not currently offer any bonuses or promotions, which may deter some traders looking for additional incentives.
Tradable Asset Classes:
The broker provides access to over 680 instruments, including 60 currency pairs, various commodities, indices, ETFs, and a selection of cryptocurrencies. This diverse asset range allows traders to build varied portfolios.
Costs (Spreads, Fees, Commissions):
Spreads on the standard account start from 1.2 pips, while the super zero account offers spreads from 0.0 pips with a commission of $5 per lot. While these costs are competitive, some user reviews indicate higher spreads during volatile market conditions.
Leverage:
Zero Markets offers leverage up to 1:500, which can be appealing for experienced traders but poses a risk for beginners. The high leverage may lead to significant losses, particularly for those unfamiliar with its implications.
Allowed Trading Platforms:
Traders can utilize MT4 and MT5 for their trading activities, both of which are well-regarded for their functionality and user-friendly interfaces. However, some users have reported issues with the mobile app, describing it as outdated and difficult to navigate.
Restricted Areas:
The broker does not accept clients from several countries, including the United States, Canada, and the United Kingdom. This limitation may affect traders looking for a global trading solution.
Available Customer Support Languages:
Zero Markets offers customer support in multiple languages, including English, Korean, Vietnamese, Thai, Malay, Indonesian, Chinese, Arabic, and Portuguese. However, user experiences suggest that the quality of support can be inconsistent.
Ratings Recap
Detailed Evaluation
Account Conditions:
Zero Markets offers two main account types: a standard account with spreads starting from 1.2 pips and a super zero account with spreads from 0.0 pips but with a commission of $5 per lot. This structure is appealing for both low-frequency and high-frequency traders. However, the minimum deposit requirement of $100 may still be a hurdle for some novice traders.
Tools and Resources:
The tools available for traders are limited, with no advanced analytical tools or comprehensive educational resources provided. The lack of structured educational content is a significant drawback for beginners looking to enhance their trading skills.
Customer Service and Support:
Customer support is available 24/5 through live chat, email, and phone, but the quality of responses can vary. Some users have reported long wait times and unhelpful responses, raising concerns about the reliability of support during critical trading moments.
Trading Setup (Experience):
The trading experience is generally positive, with fast execution speeds reported. However, the mobile trading app has received criticism for its functionality, which may affect traders who prefer on-the-go trading.
Trust Level:
While Zero Markets is regulated by ASIC, the presence of an unregulated entity raises questions about overall trustworthiness. Additionally, user reviews indicate issues with withdrawal delays and customer service, which may further impact trust levels.
User Experience:
User experiences with Zero Markets are mixed, with some traders appreciating the competitive spreads and diverse asset offerings, while others express dissatisfaction with customer support and educational resources.
In conclusion, while Zero Markets offers a range of trading options and competitive pricing, potential clients should carefully consider the mixed reviews regarding customer service and educational resources before deciding to trade with this broker.
