Is Octa safe?

I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739

I trade with OctaFX for more than 1 year. Recently, they suspended my account for this reason (sub-clause) 3.10. I do not know what I did wrong. They won't allow me to withdraw all my hard-earned money. I have never made a dime from this platform. I always keep topping up. I still have $35,000 in my money. Got mad and suddenly closed all my accounts. Never trust Octafx I don't know what to do. Very helpless. No one can help me

my whole wealth will be destroyed by this broker Deposit is more than withdrawal

MT4 ID: 22695578 ​​Broker Name: Octa FX I encountered the problem of this broker, 14/3 CPI, I sold gold at the price of 1906.53 before the news, after I closed the transaction with a profit of 7267 USD, the result showed only 500.50 USD. I also have screen recordings and all evidence as attached. The photo shows that I closed the order with a profit of 7267 USD. Be careful with this broker, someone controls the market or the price. Dear Octa team, have you guys made such money in Malaysia before? I tried live chat before, but I kept saying that it cannot be modified or adjusted. Come on, let someone who can make a decision come and talk to me, 7267 USD is not a small amount, please take it seriously! ! !

I have been a client of Octa Markets Ltd since 29-July-2024. The first deposit of USD19,000 was made on 29-Jul-2024, and the first withdrawal USD32,000 was made on 14-Aug-2024. On 10-Sep-2024, I submitted a request to withdraw USD13,000 from my account. Despite complying with all necessary verification processes and providing the required documentation, my withdrawal request has been unjustly denied. Now I can't login to my account! This has caused me significant distress and financial inconvenience. Despite my attempts to resolve this issue directly with Octa Markets Ltd through their customer support, I have not received a satisfactory response or a clear explanation for the denial of my withdrawal. The lack of transparency and the refusal to release my funds suggest potential misconduct or malpractice.

I have been using Octa for a while, but recent experiences have been extremely disappointing. For over two weeks now, I've been facing an issue that was supposedly escalated to their finance team and senior management, but there has been no resolution or clear update on what's happening. Despite repeated follow-ups, all I get are generic statements like: "Our processing department is still in the midst of investigating this issue." "This will be the report number that has been escalated to our finance team regarding this clarification: 3858103" "Please know that we're taking this issue very seriously and are working to resolve it as quickly as possible." No SLAs or ETAs have been provided, and it feels like the finance team is running the entire operation with no accountability to the customers. It's honestly frustrating to see no concrete progress despite my issue being escalated to high-level management. I would urge others to be cautious when dealing with Octa.