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EBC Forex Broker provides real users with 170 positive reviews, 182 neutral reviews and 21 exposure review!

EBC Broker Review

Rating Index
6.62
Regulation
7.11
License
6.88
Software Index
9.99
Risk Control
0.00
Business
7.64

Pros

Fast execution speed and tight spreads, especially for day traders and scalpers.
Comprehensive support for beginners, including demo accounts and responsive chat support.
Regulated by top-tier authorities (FCA, ASIC), ensuring a high level of trust and security for clients.

Cons

Limited range of tradable instruments, particularly lacking in cryptocurrency CFDs.
No dedicated mobile app available for trading, which may hinder on-the-go access for some users.
Higher minimum deposit requirement for professional accounts, which may not be suitable for all traders.

EBC Review 373

All(373) Positive(170) Neutral(182) Exposure(21)
Exposure
EBC You scammers!

EBC, you scammers! You specifically target businesses like ours in the foreign trade sector! I export electronic goods, and to mitigate exchange rate risks, I opened an account with your platform to trade USD/THB. But the data provided by your Thai team is extremely delayed! Normally, it should display when the foreign market is stable, but when crucial data is released, your prices lag behind the actual market by 2-3 minutes, causing all my hedging orders to execute at the worst possible prices! Even worse, you deliberately widen the spread in the backend, increasing the normal 3-pip spread to 20 pips during critical moments! I contacted customer service to confront them, but your Thai manager shamelessly claimed, 'This is normal market volatility!' I compared five different platforms, and none of them deceive us like you do! As a genuine exporter, our profits are already slim, and this scam has caused a loss of 2 million baht!

FX4138181006
Verified
2025-08-31
Replied
Reply from official EBC
Dear Valued Customer, Thank you for bringing this matter to our attention. We take such concerns seriously and would like to clarify the following to prevent any misunderstandings: Currently, EBC does not offer trading services for the USD/THB currency pair. The information you provided shows the USD/JPY pair, which differs from the details you mentioned. To enable us to properly investigate and proceed further, kindly send the website link you used for registration to EBC's official customer service email. This will allow us to verify whether it is an officially authorized website of our company. We greatly appreciate your cooperation and understanding.
Exposure
This is a scam. As a...

This is a scam. As a foreign trader living in Bangkok, my EUR/USD trade order triggered a warning signal on the night the Non-Farm Payroll data was released on the 15th. I couldn’t reach my account manager, and the system automatically closed my position the next morning, causing me a loss of 42,000 baht. What’s even more frustrating is that after I filed a complaint, the customer service responded in English, saying 'market volatility is normal,' ignoring the 17 unanswered calls I made. They delayed the process by claiming 'data maintenance,' and the remaining 20,000 baht in my account was frozen due to 'suspected abnormal trading.' Avoid brokers like this—they can lead to losses. They are utterly irresponsible, just trying to trick me into depositing money and profiting from my losses.

FX2306873057
Verified
2025-08-31
Replied
Reply from official EBC
Dear Valued Customer, Thank you for bringing this matter to our attention. We take your concerns very seriously and sincerely apologize for the inappropriate remarks made by the previous customer service representative. To assist you effectively with our investigation, please send a screenshot of your conversation with that customer service representative to the EBC customer service email. Also, kindly provide the address you used to open your account and your phone number so we can verify whether the mentioned website is an officially authorized platform by our company. Additionally, we kindly request you to provide the order number and transaction records. This will allow us to forward them to the relevant department for further review. Thank you for your understanding and cooperation!
Exposure
I'm so unlucky I fell

I'm so unlucky I fell for the EBC platform's lies! Your Thai team can't even maintain basic data accuracy. A few days ago, I followed your gold trading strategy exactly as it was supposed to. It showed a clear bullish signal, and I even double-checked it several times! The next day, I woke up and was stunned to find your platform's data was dozens of points off from the actual market conditions! I scrambled to check the records, only to discover that your Thai technicians had mistakenly marked a bullish signal as a bearish one, costing me over $20,000! I confronted customer service, but your Thai team acted as if it had nothing to do with me. Not only did they refuse to admit their mistake, they even turned against me. They charged exorbitant fees while providing data riddled with flaws and even distorted direction. Your Thai team has absolutely no moral composure at all. They're both unprofessional and unethical!

FX2893102567
Verified
2025-08-30
Replied
Reply from official EBC
Dear Valued Client, Thank you for bringing this matter to our attention. We take your concerns very seriously and sincerely apologize for any inappropriate remarks made by our customer service team. To assist you further, we kindly ask you to provide screenshots of your chat with customer service. Additionally, please send the website link where you registered your account to the EBC customer support email, along with your trading account number, order number, and trading logs. Once we receive this information, we will promptly escalate your case to the relevant department for investigation. Thank you for your understanding and cooperation.
Neutral
Cryptocurrency withdrawals are fast

Small account operations with 100U, no issues with deposits and withdrawals, haven't tried large amounts.

哎呦8547
Verified
2025-11-28
Replied
Reply from official EBC
Reply: Reply: Reply: Thank you for your feedback. We are pleased to know that your deposit and withdrawal processes went smoothly when using 100U for small account transactions. If you encounter any delays in deposits or withdrawals in the future, please provide relevant supporting documentation (such as screenshots of transaction records, transfer receipts, etc.) to our customer service email address. We will verify and assist you as soon as possible.
Positive
The trading environment is good, with stable spreads, and there has been no widening during the U.S. trading session.

The trading environment is good, with stable spreads and no widening during the US session. Deposits and withdrawals are fast, and the overall user experience is excellent.

FX2567324899
Verified
2025-11-12
Replied
Reply from official EBC
Dear Valued Client, We're delighted to hear that you’re enjoying the trading environment. Your satisfaction is our top priority, and we will continue to strive to provide an excellent user experience. We appreciate your support and look forward to serving you even better in the future.
Neutral
EBC's technical strength

EBC's technical strength is evident in real-world trading, with order execution speeds under 20 milliseconds and data transmission stability reaching 98.75%. This helped me avoid slippage losses on the night of the April non-farm payroll report. During my EUR/USD trade, the market fluctuated wildly, but my closing price was only 0.3 pips off my expected target, a significant advantage compared to my previous platform. Thanks to access to 25 top liquidity providers, spreads on major currency pairs remain stable at 1.2-1.5 pips during Asian trading hours. However, there are occasional minor issues: during a crude oil data release in May, the platform experienced a 30-second market delay, which customer service explained was due to excessive server load. Overall, it's a solid platform suitable for traders who prioritize speed.

FX2764020783
Verified
2025-09-01
Replied
Reply from official EBC
Dear Valued Client, Thank you very much for your recognition! EBC will continue to strive for excellence in our trading services, as we believe that every detail, no matter how small it may seem, is of great importance to all our clients. Finally, we wish you smooth trading and a wonderful day!
Positive
After six months with

After six months with EBC, I've been deeply impressed by the professionalism of their customer service team. The 24/7 online support is no gimmick. Once, at 2 a.m., I inquired about margin calculations, and customer service responded within 5 seconds, providing detailed formulas. Local bank withdrawals are highly efficient, with funds arriving to my Maybank account the next day after submitting my application—even faster than the advertised one business day. Regarding educational resources, the basic forex courses are helpful for beginners, but the advanced content focuses more on legal and banking knowledge and lacks specificity. I recommend adding Malay-language tutorials, as the current English materials are a bit difficult for non-expert users. Despite minor flaws, EBC remains a reliable choice for Malaysian traders, given its comprehensive oversight, strong execution, and excellent service.

FX2078830888
Verified
2025-09-01
Replied
Reply from official EBC
Dear Valued Client, Thank you for your continued support and trust. We will continue striving to maintain a high-quality trading environment and treat every trader with care, as EBC firmly believes that everyone who takes trading seriously deserves to be treated with the same seriousness. Finally, we wish you smooth trading and a wonderful day!
Neutral
What reassures me most

What reassures me most about EBC is its regulatory credentials—it holds licenses from the UK's FCA and Australia's ASIC, and its funds are segregated at Barclays, which is particularly important given the recent chaos among forex platforms. The Standard Account, with a spread starting at 1.1 pip and zero commission, is very user-friendly for small investors. When I deposited RM5,000 in March via a local bank transfer, it arrived in just one minute. While the Professional Account offers a 0-pip spread advantage, the $5,000 USD opening threshold is a bit high for average investors, and some advanced features require meeting these requirements to unlock. Overall, fund security and cost transparency are its core strengths, making it suitable for conservative traders who prioritize compliance.

FX3647699061
Verified
2025-09-01
Replied
Reply from official EBC
Dear Valued Client, Thank you for your continued support of EBC. We would like to inform you that there is no minimum deposit requirement for either our STD Standard Account or PRO Professional Account. The actual minimum deposit amount will depend on the payment channel you choose. Additionally, please note that EBC is not currently conducting any business operations in Malaysia. To further assist you in verification, we kindly ask you to send the website link where you registered your account to the EBC customer support email. We will promptly confirm whether the website is an officially authorized site of our company. Thank you for your understanding and cooperation!

EBC Review 2025: Everything You Need to Know

Summary

EBC Financial Group has made its mark in the global forex and CFD trading world. The company earned recognition as "Most Trusted FX Broker" and "Best CFD Broker" at the prestigious World Finance Awards 2024. This ebc review shows a broker that puts regulatory compliance and transparency first. The company operates under dual regulation from both the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC).

The broker stands out with its comprehensive financial services approach. It offers not just brokerage services but also asset management and investment immigration services. EBC Financial Group provides interbank-level RAW ECN spreads starting from 0 pips. The company uses the widely-recognized MetaTrader 4 platform for trading across forex, commodities, stocks, and indices.

Based on over 500 verified reviews, EBC Financial Group shows strong user satisfaction with no reported scam incidents. The broker targets investors seeking high liquidity and low-latency trading experiences. This focus particularly helps those engaged in forex and CFD trading. Client funds are secured in segregated trust accounts with top-tier banks. The management team brings over 30 years of combined experience in global financial markets. The broker maintains a global presence with offices in major financial hubs including London, Tokyo, Sydney, Singapore, and Hong Kong.

Important Notice

EBC Financial Group operates through different regulatory entities across various jurisdictions. Primary oversight comes from the FCA in the United Kingdom and ASIC in Australia. Traders should be aware that client protections, compensation schemes, and available services may vary depending on their geographical location and the specific EBC entity they trade with.

This review is based on comprehensive analysis of user feedback, official company information, and regulatory filings available as of 2025. The assessment incorporates data from multiple verified sources and over 500 client reviews. This approach provides an objective evaluation of the broker's services and performance.

Rating Framework

Dimension Score Rating
Account Conditions 6/10 Above Average
Tools and Resources 7/10 Good
Customer Service and Support 6/10 Above Average
Trading Experience 8/10 Very Good
Trustworthiness 9/10 Excellent
User Experience 7/10 Good

Broker Overview

EBC Financial Group represents a comprehensive financial services organization headquartered in London. The company extends far beyond traditional brokerage services to include asset management and investment immigration solutions. Founded with a vision to create comprehensive "Real Value" for clients, the company has developed a global footprint spanning major financial centers worldwide. The broker's management team collectively brings over three decades of experience in international financial markets. This positions the firm as a knowledge-driven organization with deep market understanding.

The company's business model centers on providing institutional-grade trading conditions to retail and professional clients alike. EBC Financial Group operates on a transparent framework where client funds are maintained in segregated trust accounts with top-tier banking institutions. This ensures complete separation from company operational funds. This approach, combined with their dual regulatory framework, creates multiple layers of client protection that exceed industry standards.

EBC Financial Group utilizes the MetaTrader 4 platform as its primary trading interface. The platform offers access to a diverse range of tradeable assets including forex currency pairs, commodities, global stock indices, and individual equities. The broker's trading infrastructure is designed to deliver interbank-level RAW ECN spreads starting from 0 pips. This targets traders who prioritize tight pricing and rapid execution speeds. According to official sources, the broker maintains offices and operational presence in Tokyo, Sydney, Singapore, and Hong Kong. This enables round-the-clock service coverage across different time zones.

Detailed Information

Regulatory Jurisdictions: EBC Financial Group operates under dual regulation from the FCA in the United Kingdom and ASIC in Australia. This provides clients with robust regulatory protection and ensures adherence to strict operational standards across multiple jurisdictions.

Deposit and Withdrawal Methods: Specific information regarding available deposit and withdrawal methods was not detailed in available materials. This requires direct contact with the broker for comprehensive payment processing information.

Minimum Deposit Requirements: The minimum deposit requirements for different account types were not specified in available documentation. This necessitates direct inquiry with EBC Financial Group for precise account opening requirements.

Bonus and Promotional Offers: Current promotional offerings and bonus structures were not detailed in available materials. The broker's focus appears to be on competitive trading conditions rather than promotional incentives.

Tradeable Assets: The broker provides access to a comprehensive range of financial instruments. These include major, minor, and exotic forex currency pairs, precious metals and energy commodities, global stock indices, and individual equity securities across multiple international markets.

Cost Structure: EBC Financial Group offers interbank-level RAW ECN spreads starting from 0 pips. Specific commission structures and additional fees were not detailed in available materials. This ebc review notes that traders should verify complete fee schedules directly with the broker.

Leverage Ratios: Specific leverage ratios available to clients were not mentioned in available documentation. These likely vary based on regulatory jurisdiction, account type, and asset class being traded.

Platform Options: The broker primarily utilizes MetaTrader 4 as its trading platform. This provides clients with access to advanced charting tools, automated trading capabilities, and comprehensive market analysis features.

Geographic Restrictions: Specific geographic restrictions or prohibited jurisdictions were not detailed in available materials. Regulatory limitations typically apply based on local financial regulations.

Customer Support Languages: The range of languages supported by customer service teams was not specified in available documentation.

Detailed Rating Analysis

Account Conditions Analysis (6/10)

EBC Financial Group's account conditions reflect a professional-grade approach to forex and CFD trading. Specific details regarding account tiers and minimum requirements remain unclear from available materials. The broker's emphasis on providing interbank-level RAW ECN spreads starting from 0 pips suggests competitive pricing structures. These are designed to attract serious traders seeking institutional-quality execution.

The account opening process appears streamlined. Verification requirements and documentation standards were not detailed in available sources. Based on the broker's dual regulatory framework under FCA and ASIC oversight, clients can expect standard KYC and AML procedures consistent with international banking standards. The absence of detailed information regarding different account types, minimum deposit requirements, and specific account features represents an area where potential clients would need to engage directly with the broker.

EBC Financial Group's focus on segregated client fund storage with top-tier banks demonstrates strong commitment to account security. Specific insurance coverage amounts and compensation scheme details were not provided in available materials. The broker's institutional-grade approach suggests account conditions are designed for serious traders rather than casual retail participants.

This ebc review notes that while the fundamental account security measures appear robust, the lack of publicly available information regarding specific account features, minimum deposits, and tier structures prevents a more comprehensive evaluation of the broker's account conditions.

Tools and Resources Analysis (7/10)

EBC Financial Group provides traders with access to the MetaTrader 4 platform. This is a globally recognized trading interface known for its reliability and comprehensive feature set. The platform offers advanced charting capabilities, technical analysis tools, and automated trading support through Expert Advisors. This provides traders with institutional-quality analytical resources.

The broker's commitment to delivering interbank-level spreads suggests sophisticated liquidity aggregation technology working behind the scenes. This ensures competitive pricing and rapid execution. While specific proprietary tools and additional resources were not detailed in available materials, the MetaTrader 4 platform provides access to thousands of third-party indicators, trading robots, and market analysis tools through its marketplace ecosystem.

Educational resources and research materials were not specifically mentioned in available documentation. Brokers of EBC Financial Group's caliber typically provide market analysis, economic calendars, and educational content to support trader development. The management team's 30+ years of combined market experience suggests deep analytical capabilities. The extent of research sharing with clients remains unclear.

The broker's global presence across major financial hubs including London, Tokyo, Sydney, Singapore, and Hong Kong indicates access to diverse market insights and regional expertise. This potentially benefits clients through enhanced market coverage and analysis. However, specific details regarding proprietary research, market commentary, and educational programming require direct verification with the broker.

Customer Service and Support Analysis (6/10)

EBC Financial Group's customer service framework benefits from the broker's global presence across multiple time zones. Offices in London, Tokyo, Sydney, Singapore, and Hong Kong potentially enable round-the-clock support coverage. The broker's professional positioning and institutional-grade approach suggest dedicated account management and technical support teams. Specific service level agreements were not detailed in available materials.

The management team's extensive experience spanning over 30 years in global financial markets indicates deep industry knowledge. This likely translates into knowledgeable customer support interactions. However, specific information regarding support channels, response times, multilingual capabilities, and escalation procedures was not provided in available documentation.

Based on the broker's regulatory standing with both FCA and ASIC, customer service standards must meet strict regulatory requirements for complaint handling, response times, and client communication. The absence of reported scam incidents and positive user feedback from 500+ verified reviews suggests generally satisfactory client service experiences. Specific testimonials regarding support quality were not detailed.

The broker's comprehensive service offering extending beyond traditional brokerage to include asset management and investment immigration services indicates sophisticated client relationship management capabilities. The integration between different service lines and support quality across various offerings remains unclear from available materials.

Trading Experience Analysis (8/10)

EBC Financial Group delivers a strong trading experience characterized by transparent and smooth trading conditions. User feedback from over 500 verified reviews supports this assessment. The broker's implementation of interbank-level RAW ECN spreads starting from 0 pips demonstrates commitment to competitive pricing. This benefits active traders seeking minimal trading costs.

The MetaTrader 4 platform provides a stable and feature-rich trading environment with advanced order management capabilities, comprehensive charting tools, and support for automated trading strategies. The platform's proven reliability and extensive customization options enable traders to develop sophisticated trading approaches. This maintains consistent execution quality.

EBC Financial Group's regulatory compliance with both FCA and ASIC standards ensures adherence to best execution principles and fair trading practices. The broker's institutional-grade infrastructure, combined with segregated client fund storage at top-tier banks, creates a secure trading environment. This minimizes counterparty risks and operational concerns.

User feedback indicates satisfaction with the overall trading environment. Specific performance metrics regarding execution speeds, slippage rates, or order fill quality were not detailed in available materials. The broker's global presence and experienced management team suggest robust trading infrastructure capable of handling various market conditions. Stress testing results and performance guarantees were not specified.

Trustworthiness Analysis (9/10)

EBC Financial Group demonstrates exceptional trustworthiness through its dual regulatory framework under the Financial Conduct Authority (FCA) in the United Kingdom and the Australian Securities and Investments Commission (ASIC). These regulatory authorizations represent gold-standard oversight from two of the world's most respected financial regulators. This ensures adherence to strict operational, financial, and client protection standards.

The broker's commitment to client fund security through segregated trust accounts with top-tier banks provides institutional-grade protection that exceeds basic regulatory requirements. This approach ensures complete separation between client assets and company operational funds. It eliminates risks associated with broker insolvency or operational difficulties.

EBC Financial Group's recognition as "Most Trusted FX Broker" and "Best CFD Broker" at the World Finance Awards 2024 reflects industry acknowledgment of the broker's commitment to transparency, regulatory compliance, and exceptional service standards. The absence of scam reports and positive feedback from 500+ verified client reviews further reinforces the broker's reputation for trustworthy operations.

The management team's 30+ years of combined experience in global financial markets provides additional credibility. This suggests deep understanding of market dynamics and regulatory requirements. The broker's transparent approach to pricing through RAW ECN spreads and comprehensive global presence across major financial centers demonstrates operational transparency and professional commitment to client interests.

User Experience Analysis (7/10)

EBC Financial Group achieves strong user satisfaction based on feedback from over 500 verified reviews. No reported scam incidents indicate consistent positive client experiences. The broker's institutional-grade approach appears to resonate well with traders seeking professional-quality services and transparent trading conditions.

The MetaTrader 4 platform provides a familiar and user-friendly interface that accommodates both novice and experienced traders. The platform's intuitive design, comprehensive functionality, and extensive customization options enable users to develop personalized trading environments. These suit their specific needs and strategies.

EBC Financial Group's global presence and experienced management team contribute to a professional user experience. Specific details regarding account opening procedures, verification timelines, and ongoing account management processes were not detailed in available materials. The broker's focus on creating comprehensive "Real Value" for clients suggests a client-centric approach to service delivery.

The absence of detailed information regarding common user complaints, platform downtime incidents, or service improvement initiatives limits comprehensive user experience evaluation. However, the strong overall rating from verified reviews and industry recognition suggest generally positive client relationships. This indicates satisfactory service delivery across the broker's various offerings and geographic markets.

Conclusion

This comprehensive ebc review reveals a broker with strong foundations in regulatory compliance, client fund security, and professional service delivery. EBC Financial Group's dual regulation under FCA and ASIC, combined with industry recognition as "Most Trusted FX Broker" and "Best CFD Broker," positions it as a credible choice for serious forex and CFD traders.

The broker particularly suits investors seeking institutional-grade trading conditions, transparent pricing through RAW ECN spreads, and the security of segregated client fund storage with top-tier banks. The management team's extensive market experience and global operational presence across major financial hubs add significant value for traders requiring professional-quality services.

While EBC Financial Group demonstrates strong performance in trustworthiness and trading experience, areas requiring additional clarity include specific account conditions, comprehensive fee structures, and detailed customer service protocols. Overall, the broker represents a solid choice for experienced traders prioritizing regulatory protection and transparent trading conditions.

EBC review