Is UBK Markets safe and legit? Full review
UBK Markets is a Cyprus-based broker that was established in 2012 and is regulated by the Cyprus Securities and Exchange Commission. Opening an account is easy and completely digital, and traders can choose from three account types, all of which allow locking positions, scalping, and EA trading. The broker uses a self-developed trading platform that supports PC, while iOS, Android, macOS, web, and other applications are not supported. Customer service is available in English and covers Cyprus as its main service region, although response times may be lengthy. Its influence rating is B, with an average influence index of 6.28. Among its strengths are its CYSEC regulation, multiple account types, and long operating history, while its disclosed drawbacks include multiple disclosures and expected slow responses from customer support.
Regulatory Compliance and Security
UBK Markets is regulated by the Cyprus Securities and Exchange Commission, which registers UBK Markets Ltd under regulation number 186/12. The broker's regulatory status is recorded as regulated, and its safety level is Level 1.
Account Type
Trading software
UBK Markets uses a self-developed trading platform that supports PC (Windows), distributed through the iPro Marketplace installer. The platform is highly customizable, available in multiple languages, and provides clear expense reports, with a good search function, but it lacks two-step login and biometric authentication. The iOS, Android, macOS, web, and other applications are not supported.
Customer Service
UBK Markets' customer service supports 3 languages and 1 region. Customers can reach the team by phone, email, and IM app for answers to most inquiries, but response times may be lengthy.
Note: Most inquiries receive a response, but the waiting time can be long.
Influence
UBK Markets has an influence rating of B, and its influence is mainly distributed in Bulgaria, Brazil, China, Germany, Spain, France, the United Kingdom, Indonesia, India, and Italy, with an average influence index of 6.28.