Matsui Review 12
No major complaints, just a reliable service overall. The platform is easy to get around, and they keep things up-to-date.
Everything is fine, but the withdrawal is too slow. If it weren't for the withdrawal of money, I would definitely give them five-star praise. But I really can't bear the fact that the withdrawal speed is too slow. One day, one day, the flowers are all gone. Please hurry up!
The withdrawal on Dec. 9 has not yet been made. I have reported to the customer service, but the customer service has no intention of responding. Then I also withdraw the money yesterday. So far the customer service has no intention of returning it. Everyone should be careful about this company.
The customers of this platform are terrible and unprofessional! I asked them some transaction-related questions, such as account opening process, withdrawal process, fees, etc. It took a long time to reply, and the answers were very unprofessional. Fortunately, I have not started using this platform yet.
matsui is a good and user friendly broker to use
Withdraw 1000 dollars. Said to wihdraw, but cannot do it for a long time.
Wanna withdraw 1000 dollars, but the customer service keeps delaying it and disappeared. No respond at all.
So far, I think matsui's service lives up to its reputation, but since my native language is Spanish, I'm having a hard time handling it. If you want to become a big international brand, I think it is essential to offer multilingual services.
