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CAPEX.com Forex Broker provides real users with 20 positive reviews, 3 neutral reviews and 12 exposure review!

CAPEX.com Broker Review

Rating Index
6.07
Regulation
6.09
License
6.09
Software Index
9.18
Risk Control
0.00
Business
7.99
WikiFX Detection

Software Index

Full License

Risk Control

Risk Manage

CAPEX.com Review 35

All(35) Positive(20) Neutral(3) Exposure(12)
Exposure
For not closing the deal, I lost everything.

Investing $3100 and losing everything because I didn't close my trade through an advisor is a scam. They convince you and then you lose it all.

FX2196965322
2025-08-28
Exposure
I tried to withdraw and the broker Jaison Sanchez...

I try to withdraw money from my account as the commissions start to diminish and the commissions became very aggressive two months ago when they changed the display configuration of the trader. I opt to contact my broker and Mr. Jaison Sanchez constantly puts up a roadblock to not withdraw money from the account and saying that I have to complete a bonus that I have almost completed 75% and I have to invest in positions with more volume. I ask if I can withdraw my entire capital and he says that only after finishing the bonus would they give me my money back. I join those who have had the same problems and have happened at the same time in which they have had a problem withdrawing their investments, looking for a way out of this issue and free our investments.

FX2586454468
2025-07-12
Exposure
IT'S A SCAM.

Through a financial advisor, in this case Giselle Guerrero Gomez, you are INDUCED to carry out certain operations, then they place an alert that your portfolio needs more cash injection because the operation is at risk. If you don't do it, you lose everything and your balance becomes negative. They also pressure you to make

Karla Raudales
2025-07-02
Positive
trustworthy broker's service

I got a 100% bonus for the depositing right before new year ;D overall liked trading on their platform - it's easy to place orders, everything gets executed quickly, and i don't have to worry about my cnadlesticks - all manageable and spreads stay tight, if widening - expecable and fair enough Can say they're trustwirthy

FX2293490891
2026-01-06
Positive
Many trading services presented

Capex is not just a broker that offers a trading platform with fees, they also provide several other features that enhance trading experiences. The one that I like and use a lot is market analysis through trading central. They are updated daily for different trading assets and I can see that really skilled traders do those analysis.

FX3954188952
2025-12-19
Positive
Trading without emotions

My problem was that I always traded with emotions, I couldn’t stick to the initial plan to the end, and as a result I lost my deposit already 3 times. However, when I saw a new update on the capex platform, they added AI robot that analyzes the market and news, and gives clear insights. I learned to trade without emotions. To put it simply, I stopped being human, and tried to combine a lil bit of my own intuition with AI signals, that’s how I managed to come out green.

FX1139508385
2025-12-15
Positive
Really advanced trading platform

I am a bit impressed by how good their custom trading app is. The capex webtrader is all one trader would need. I love that it is fully customisable, but usually other platforms don’t offer such convenience. Also, plenty of AI based features. I encourage you to check it out. Initially though the $1000 min deposit requirement was a bit high, but now, after seeing how advanced this platform is, I can say it’s a great deal :)

JamesMartinez34
2025-12-12
Exposure
THEY DON'T ALLOW WITHDRAWALS AND WANT YOU TO DEPOSIT MORE MONEY

They won't allow you to make withdrawals, first because of the bonuses, then because of the open positions, regardless of the reason, they will never let you withdraw. According to the idiotic adviser Emanuel, if I deposited 25,000 USD, then I could start withdrawing. Only a fool would deposit 25,000 USD to withdraw 5,000 USD. He began to insult me, said I am not a man of my word, tried to provoke me. They are scammers, the best thing to do is to burn the account, this way the money will go to the market and not stay in their hands. Any decent broker would make the deposit in 2 hours, here they don't even let you withdraw money from the TRADING account to your wallet without the adviser's permission. Once you deposit the money, it's lost, if you make something, you'll never see it. DON'T INVEST A SINGLE CENT WITH THEM. I deposited 5700 USD, received a bonus of 2500, my account reached over 24,000 USD and I was only able to make a withdrawal of 100 and another one of 10 USD because I told them that if I didn't see any withdrawals, I wouldn't deposit more money. THEY ARE SCAMMERS AND HIDE BEHIND A PHONE.

FX1412587382
2025-04-28

CAPEX 2025 Review: Everything You Need to Know

Executive Summary

This CAPEX review presents a complete analysis of the global online trading platform established in 2016 and headquartered in Cyprus. CAPEX positions itself as a provider of personalized trading experiences while maintaining compliance with international regulatory standards. The platform operates under multiple regulatory jurisdictions including FSA, CySEC, and FSCA, which enhances its credibility in the competitive forex and CFD trading landscape.

Based on available information, CAPEX demonstrates a commitment to regulatory compliance and offers its services through the CAPEX.com trading platform. However, our evaluation reveals significant information gaps regarding specific trading conditions, fee structures, and detailed user feedback. The broker appears to target investors seeking a regulated trading environment with personalized service offerings, though the lack of transparent pricing information and limited user testimonials present challenges for potential clients seeking comprehensive platform details.

This neutral assessment reflects the current state of publicly available information about CAPEX's services and trading conditions as of 2025.

Important Notice

Regional Entity Differences: CAPEX operates under multiple regulatory frameworks including FSA, CySEC, and FSCA jurisdictions. Different regulatory entities may result in varying trading conditions, client protection measures, and available services depending on your region of residence. Prospective clients should verify which regulatory entity governs their account based on their geographical location.

Review Methodology: This evaluation is based on publicly available information and regulatory filings. The assessment does not include comprehensive user feedback analysis or detailed testing of trading conditions, as specific data regarding spreads, commissions, and real user experiences was not available in the reviewed materials.

Rating Framework

Evaluation Criteria Score Rating Justification
Account Conditions 5/10 Limited information available regarding minimum deposits, spread structures, and commission rates
Tools and Resources 4/10 Insufficient data on trading tools, research resources, and educational materials
Customer Service 5/10 No specific information found regarding support channels, response times, or service quality
Trading Experience 6/10 CAPEX.com platform existence suggests adequate trading infrastructure, but lacks user feedback
Trustworthiness 7/10 Multiple regulatory oversight enhances credibility, though specific fund safety measures unclear
User Experience 5/10 Absence of user reviews and complaints data limits comprehensive user experience assessment

Broker Overview

CAPEX emerged in the online trading industry in 2016. The company established its headquarters in Cyprus to serve global markets. The company has positioned itself as a comprehensive online trading platform focused on delivering personalized trading experiences to its client base.

According to available regulatory information, CAPEX operates with a commitment to maintaining compliance across multiple international jurisdictions. This suggests a serious approach to regulatory adherence and client protection. The broker's business model centers on providing online trading services through its proprietary CAPEX.com platform.

While specific details about asset classes and trading instruments remain unclear from available sources, the company appears to follow a customer-centric approach with emphasis on personalization. CAPEX's establishment in Cyprus, a well-known financial services hub within the European Union, indicates strategic positioning to serve both European and international markets under established regulatory frameworks. The platform operates under supervision from multiple regulatory bodies including the Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC), and Financial Sector Conduct Authority (FSCA).

This multi-jurisdictional regulatory approach demonstrates CAPEX's commitment to maintaining operational standards across different markets. However, specific regulatory numbers and detailed compliance measures were not detailed in available materials.

Detailed Information

Regulatory Jurisdictions: CAPEX maintains regulatory compliance through oversight from FSA, CySEC, and FSCA authorities. This ensures adherence to international financial services standards and client protection protocols.

Deposit and Withdrawal Methods: Specific information regarding available deposit and withdrawal options was not detailed in the reviewed materials. Potential clients need to inquire directly with the broker for comprehensive payment method details.

Minimum Deposit Requirements: Available sources did not specify minimum deposit amounts for different account types. This indicates potential clients should contact CAPEX directly for current requirements.

Bonus and Promotional Offers: No specific information regarding welcome bonuses, promotional campaigns, or loyalty programs was found in the reviewed materials.

Tradeable Assets: The range of available trading instruments was not specified in available documentation. This includes forex pairs, commodities, indices, and other asset classes.

Cost Structure: Detailed information about spreads, commission rates, overnight fees, and other trading costs was not available in the reviewed sources. This represents a significant transparency gap for this CAPEX review.

Leverage Ratios: Maximum leverage offerings and margin requirements were not specified in available materials.

Platform Options: CAPEX operates primarily through its CAPEX.com trading platform. However, detailed platform features and capabilities require further investigation.

Regional Restrictions: Specific geographic limitations or restricted territories were not detailed in available sources.

Customer Support Languages: Available support languages and communication options were not specified in reviewed materials.

Detailed Rating Analysis

Account Conditions Analysis (Score: 5/10)

The account conditions evaluation for CAPEX reveals significant information gaps. These gaps impact our ability to provide a comprehensive assessment. Available sources do not detail specific account types, their respective features, or the minimum deposit requirements for different tier levels.

This lack of transparency regarding basic account structure represents a notable concern for potential clients seeking to understand their options before committing to the platform. The absence of information about account opening procedures, verification requirements, and timeframes further complicates the evaluation process. Additionally, no details were found regarding specialized account offerings such as Islamic accounts for Sharia-compliant trading, professional trader accounts, or managed account services.

The lack of clear fee structures associated with different account levels makes it challenging for traders to make informed decisions about which account type might best suit their trading needs and financial capabilities. Without specific user feedback regarding account opening experiences, deposit processes, or account management features, this CAPEX review cannot provide definitive guidance on the quality of account conditions. Prospective clients would need to engage directly with CAPEX representatives to obtain comprehensive information about available account types and their respective terms and conditions.

Tools and Resources Analysis (Score: 4/10)

The evaluation of CAPEX's trading tools and resources faces significant limitations due to insufficient publicly available information. No specific details were found regarding the range of technical analysis tools, charting capabilities, or market research resources provided to clients. This informational gap makes it difficult to assess how well CAPEX supports traders in making informed market decisions.

Educational resources, which are crucial for trader development, were not detailed in available materials. The absence of information about webinars, trading guides, market analysis, or educational content suggests either limited offerings or poor transparency regarding available learning materials. For a broker established in 2016, the lack of visible educational infrastructure raises questions about commitment to client development.

Automated trading support, including Expert Advisor compatibility, algorithmic trading tools, or copy trading services, was not mentioned in reviewed sources. Modern traders increasingly rely on automated solutions, making this information gap particularly relevant for technology-oriented clients. The platform's capabilities regarding third-party tool integration, API access, or advanced order types remain unclear from available documentation.

Customer Service and Support Analysis (Score: 5/10)

Customer service evaluation for CAPEX is hampered by the absence of specific information regarding support channels, availability hours, and response quality. No details were found about whether the broker offers live chat, phone support, email assistance, or other communication methods. This lack of transparency regarding customer service infrastructure raises concerns about accessibility and support quality.

Response time expectations, service level agreements, and escalation procedures were not detailed in available sources. For traders who may encounter urgent issues during market hours, understanding support availability and response capabilities is crucial. The absence of this information makes it difficult for potential clients to assess whether CAPEX can provide adequate support when needed.

Multilingual support capabilities, which are important for international brokers serving diverse markets, were not specified in reviewed materials. Given CAPEX's multi-jurisdictional regulatory approach, the lack of clear information about language support options represents a notable gap in service transparency. User feedback regarding support quality, problem resolution effectiveness, and overall service satisfaction was not available in the reviewed sources.

Trading Experience Analysis (Score: 6/10)

The trading experience assessment for CAPEX relies primarily on the confirmed existence of the CAPEX.com trading platform. However, detailed functionality information remains limited. Platform stability, execution speed, and order processing quality could not be evaluated based on available materials, as specific performance data and user experiences were not documented in reviewed sources.

Order execution quality, including slippage rates, rejection frequencies, and fill rates during high volatility periods, was not detailed in available information. These factors significantly impact trading profitability and user satisfaction, making their absence notable in this CAPEX review. The platform's handling of different order types, stop-loss execution, and partial fills remains unclear from current documentation.

Mobile trading capabilities, which are essential for modern traders, were not specifically addressed in available materials. The functionality, reliability, and feature parity between desktop and mobile platforms could not be assessed. Additionally, information about platform customization options, workspace saving, and user interface adaptability was not found in reviewed sources, limiting our ability to evaluate the overall trading environment quality.

Trustworthiness Analysis (Score: 7/10)

CAPEX demonstrates enhanced trustworthiness through its multi-regulatory oversight structure, operating under FSA, CySEC, and FSCA supervision. This regulatory diversification suggests a commitment to maintaining operational standards across different jurisdictions and provides multiple layers of client protection. The broker's establishment in Cyprus, a recognized financial services jurisdiction within the EU framework, further supports its regulatory credibility.

However, specific fund safety measures, including client money segregation practices, compensation schemes, and deposit protection amounts, were not detailed in available sources. While regulatory oversight provides general protection frameworks, the absence of specific safety measure details limits our ability to fully assess fund security protocols. Information about insurance coverage, negative balance protection, and emergency fund access procedures was not available in reviewed materials.

The company's transparency regarding ownership structure, financial statements, and operational history could not be evaluated based on available information. Additionally, no information was found regarding any regulatory actions, fines, or compliance issues that might impact the broker's reputation. The absence of detailed third-party audits or independent verification reports represents a gap in transparency assessment.

User Experience Analysis (Score: 5/10)

User experience evaluation for CAPEX faces significant limitations due to the absence of comprehensive user feedback and satisfaction data in reviewed sources. No specific information was found regarding overall client satisfaction rates, common user complaints, or positive experience testimonials that could inform potential clients about real-world platform usage.

Interface design quality, navigation intuitiveness, and platform learning curves could not be assessed based on available materials. The registration and account verification process efficiency, which significantly impacts initial user experience, was not detailed in reviewed sources. Additionally, funding and withdrawal experience quality, including processing times and procedure complexity, remains unclear from current documentation.

Common user pain points, feature requests, and platform improvement suggestions were not documented in available materials. The absence of user-generated content, community feedback, or independent user reviews makes it challenging to provide guidance on which trader types might find CAPEX most suitable. Platform accessibility features, customer onboarding quality, and long-term user retention factors could not be evaluated comprehensively.

Conclusion

This CAPEX review reveals a broker that demonstrates regulatory credibility through multi-jurisdictional oversight but suffers from significant transparency gaps regarding essential trading information. While CAPEX's regulation by FSA, CySEC, and FSCA authorities provides a foundation of trustworthiness, the absence of detailed information about trading conditions, fee structures, and user experiences limits our ability to provide comprehensive guidance to potential clients.

CAPEX appears most suitable for investors who prioritize regulatory compliance and are willing to engage directly with the broker to obtain detailed information about trading conditions and services. The platform may appeal to traders seeking personalized service in a regulated environment, though the lack of transparent pricing and limited public feedback requires careful consideration.

The primary advantages include multi-regulatory oversight and established operations since 2016, while the main disadvantages center on limited transparency regarding trading conditions and insufficient publicly available user feedback. Prospective clients should conduct direct due diligence with CAPEX representatives to obtain comprehensive information before making trading decisions.

CAPEX.com review