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Rox Capitals Forex Broker provides real users with 10 positive reviews, 3 neutral reviews and 3 exposure review!

Rox Capitals Broker Review

Rating Index

Pros

User-friendly trading platform (MetaTrader 5)
Low minimum deposit requirement ($10)
Access to a variety of trading instruments (forex, commodities, cryptocurrencies)

Cons

Lack of legitimate regulatory oversight
Issues with withdrawal processes and excessive fees
Mixed reviews from users regarding trustworthiness and customer support

Rox Capitals Review 16

Latest All(16) Positive(10) Neutral(3) Exposure(3)
Exposure

As an Indian investor, I must expose the disgusting activities of Rox Capitals. When the non-farm payroll data was released in July, I traded in EUR/USD. The platform had promised a maximum slippage of 0.3 pips per day, but I actually faced a slippage of 5 pips, resulting in a direct loss of $230. This does not match the advertised average slippage of 10.7 milliseconds at all. This platform is full of fee traps. The platform had advertised a spread of 1.2 pips on EUR/USD, but in actual trading, it increased to 8 pips, resulting in an additional cost of $68 per lot. I am also charged an unnecessary "account management fee" and a hefty "currency conversion fee" every month. Based on my monthly trading volume of 10 lots, this amounts to over $700 in additional costs. Indian investors are advised to stay away from this! A reminder to all: choose a regulated, legitimate platform and avoid being deceived by Rox Capitals' false advertisements, otherwise you may lose all your mo...

FX3290678695
Verified
09-04
Replied
Reply from official Rox Capitals
Dear Client, We kindly request you to provide the following details to verify your concerns: Deposit Details: exact amount, transaction ID, and date Registered Account: MT5 account number or registered email Communication Records: any email, chat, or support ticket reference For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated. We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation. Best regards, Rox Capitals Team
Exposure
Rox Capitals Took My USD 41,000 Profit – Beware

Between March 6–11, 2025, I opened several USDTRY long positions. When the Turkish Lira dropped sharply on March 19, my trades reached over USD 64,000 in profit. Just then, Rox Capitals blocked my MT5 account. They ignored my messages and eventually closed all positions without my consent on March 24, locking in USD 41,000 in profit—but refused to let me withdraw any of it. They falsely claimed I used a swap-free account and violated rules by trading exotic pairs with high leverage. In reality, I used 50:1 leverage with USD 21,000 margin—completely standard. They said I could only withdraw my deposit and threatened to freeze even that if I reported them. I stayed silent out of fear, but no longer.

jantrading
Authenticated
06-12
Replied
Reply from official Rox Capitals
We categorically deny these accusations. Rox Capitals does not block accounts or withhold genuine profits. All trades are monitored under strict policies. If a client abuses trading rules or exploits price feed errors, positions may be adjusted or closed to protect system integrity. In such cases, the client’s capital is returned, but further trading is not permitted. After internal review, we found you have filed similar complaints against multiple brokers on Trustpilot, which indicates a pattern. This suggests repeated misuse of trading conditions followed by attempts to damage brokers’ reputations through social media complaints.
Exposure
Stay Away - Withdrawal Still Not Paid After Weeks

I have been waiting for my withdrawal of $6880 since March 25, 2025. Despite multiple promises from Rox Capitals that the money would be processed "tomorrow," I still haven't received anything as of April 15, 2025. The transaction is marked as "APPROVED" in my account, but that clearly doesn't mean much, because the funds were never transferred. I reached out several times via email and was repeatedly given empty reassurances. Eventually, I even received a message stating that if I file a complaint with authorities, my pending payment will be put on hold until the matter is resolved. That is unacceptable and, in my opinion, highly unprofessional. Here are the details of the missing transaction: Date: March 25, 2025 Amount: $6880 Status: APPROVED I strongly advise everyone to avoid Rox Capitals. If a broker only pays out when pressured - or not at all- it's a massive red flag. Do not trust this broker.

jantrading
Authenticated
04-15
Replied
Reply from official Rox Capitals
Hello dear Jantrading, Sorry for the inconvenience, Allow us some more time we will investigate why your withdrawal was not processed. Thank you
Positive
Satisfaction.

"I've been trading with RoxCapital for 4 years and I'm thoroughly impressed with their exceptional service. Their platform is user-friendly, reliable, and offers competitive spreads. The customer support team is responsive, knowledgeable, and always willing to help.

FX1620550043
2024-10-08
Replied
Reply from official Rox Capitals
Your trust in Rox Capitals means a lot to us, and we are truly grateful for your confidence in our services. Feedback like yours motivates our team to keep improving and delivering the best possible trading experience. We value every client relationship and remain committed to providing you with secure, transparent, and innovative solutions. Together, we look forward to achieving greater milestones and long-term success. Thank you once again for being a valued part of the Rox Capitals family.
Positive
100% satisfied

I've been trading with Rox Capitals for over a year now, and I'm very happy to work with them. Their platform is user-friendly and offers a wide range of tools for analysis. The customer support is top-notch—always quick to respond and very helpful. I appreciate the low spreads and fast execution times. Highly recommend for both beginners and experienced traders.

FX2288943890
2024-10-08
Replied
Reply from official Rox Capitals
Your trust in Rox Capitals means a lot to us, and we are truly grateful for your confidence in our services. Feedback like yours motivates our team to keep improving and delivering the best possible trading experience. We value every client relationship and remain committed to providing you with secure, transparent, and innovative solutions. Together, we look forward to achieving greater milestones and long-term success. Thank you once again for being a valued part of the Rox Capitals family.
Positive
staff behaviour

Brokers staff exhibit professionalism and integrity in their interactions with clients, demonstrating strong communication and problem-solving skills to navigate the complexities of the forex market effectively.

FX2656989900
2024-10-08
Replied
Reply from official Rox Capitals
Your trust in Rox Capitals means a lot to us, and we are truly grateful for your confidence in our services. Feedback like yours motivates our team to keep improving and delivering the best possible trading experience. We value every client relationship and remain committed to providing you with secure, transparent, and innovative solutions. Together, we look forward to achieving greater milestones and long-term success. Thank you once again for being a valued part of the Rox Capitals family.
Positive
Review as Investor

Hi This Uzma and i Highly recommended this broker because my experience with Rox Capitals is quite amazing. They provide quality of services to their investors who want to work with them as business partners. Their skilled staff and classified Mentors are appreciate able because this is my first experience and they guide me very well.I recommend Rox Capitals Regards.

FX2079975048
2024-10-08
Replied
Reply from official Rox Capitals
Your trust in Rox Capitals means a lot to us, and we are truly grateful for your confidence in our services. Feedback like yours motivates our team to keep improving and delivering the best possible trading experience. We value every client relationship and remain committed to providing you with secure, transparent, and innovative solutions. Together, we look forward to achieving greater milestones and long-term success. Thank you once again for being a valued part of the Rox Capitals family.
Positive
Quick Deposit and Withdrawal service

Rox Capital is a broker that aims to provide a robust trading environment for both novice and experienced traders. Their trading platform stands out with a range of features designed to enhance the trading experience.🌹🌹🌹🌴 Overall, Rox Capital’s trading platform is a strong choice for traders seeking a reliable and feature-rich environment. Its user-friendly design, combined with advanced tools and responsive customer support, makes it a competitive option in the brokerage space.🌲🌹

FX6627549702
2024-09-20
Replied
Reply from official Rox Capitals
Your trust in Rox Capitals means a lot to us, and we are truly grateful for your confidence in our services. Feedback like yours motivates our team to keep improving and delivering the best possible trading experience. We value every client relationship and remain committed to providing you with secure, transparent, and innovative solutions. Together, we look forward to achieving greater milestones and long-term success. Thank you once again for being a valued part of the Rox Capitals family.

Rox Capitals 2025 Review: Everything You Need to Know

Summary

Rox Capitals has garnered a mix of opinions, with many users expressing concerns over its regulatory status and withdrawal processes. While some traders appreciate its user-friendly trading platform and low minimum deposit, the lack of proper regulation raises significant red flags. Notably, the broker claims to operate under various jurisdictions, which further complicates its credibility.

Note: It is crucial to recognize that Rox Capitals operates under multiple entities across different regions, which may affect the legitimacy and regulatory compliance of its operations. This review aims to provide a balanced perspective based on available information.

Ratings

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service and Support 3
Trading Setup (Experience) 6
Trustworthiness 2
User Experience 4

We assess brokers based on user reviews, expert opinions, and factual data from various sources.

Broker Overview

Rox Capitals is an online trading platform founded in 2020. It claims to provide a wide range of trading instruments through the popular MetaTrader 5 (MT5) platform. The broker offers various account types, including micro, mini, standard, and ECN accounts, catering to both novice and experienced traders. However, its regulatory status remains dubious, as it lacks proper oversight from major financial authorities.

The broker claims to offer access to multiple asset classes, including forex, commodities, indices, and cryptocurrencies. Despite these offerings, the absence of a legitimate regulatory framework raises concerns about the safety of traders' funds.

Detailed Section

Regulatory Status

Rox Capitals operates without a legitimate regulatory license, which is a significant concern for potential investors. While it claims to be regulated by the Financial Crimes Enforcement Network (FinCEN) in the United States, the lack of a credible license from major authorities like the Financial Conduct Authority (FCA) in the UK is alarming. This unregulated status means that traders may face difficulties in retrieving their funds, as there is no governing body to hold the broker accountable.

Deposit/Withdrawal Methods

The broker supports various deposit and withdrawal methods, including bank transfers, credit cards (Visa and Mastercard), and cryptocurrencies like Tether (USDT) and Bitcoin. The minimum deposit requirement is relatively low at $10, making it accessible for new traders. However, the withdrawal process has raised complaints among users, with reports of delays and excessive fees.

Minimum Deposit

The minimum deposit required to open an account with Rox Capitals is $10 for the micro account, which is appealing for beginners. However, higher-tier accounts require significantly larger deposits, such as $100 for the mini account and $1,000 for the standard account.

Bonuses/Promotions

Rox Capitals does not prominently advertise any bonuses or promotions, which is not uncommon for unregulated brokers. Some users have noted that promotions may exist but are often tied to conditions that make withdrawing funds difficult.

Tradable Asset Classes

Traders can access a variety of asset classes, including over 25 forex currency pairs, commodities like gold and silver, and CFDs on various indices. However, the limited number of cryptocurrencies available may deter some traders looking for a broader selection.

Costs (Spreads, Fees, Commissions)

The broker offers competitive spreads, starting from 2 pips for the micro account and going down to 1 pip for the ECN account. However, the lack of transparency regarding additional fees and commissions is a concern, as users have reported unexpected charges during the withdrawal process.

Leverage

Rox Capitals offers high leverage options, up to 1:500 for certain account types. While this can enhance potential profits, it also significantly increases risk, particularly for inexperienced traders.

Allowed Trading Platforms

The primary trading platform offered by Rox Capitals is MetaTrader 5 (MT5), known for its advanced features and user-friendly interface. This platform allows traders to access a comprehensive suite of trading tools, including real-time market data and technical analysis capabilities.

Restricted Regions

Rox Capitals operates in several regions but has restrictions in place for traders from certain countries. This can limit accessibility for potential clients and may raise questions about the broker's legitimacy.

Available Customer Service Languages

Customer service is reportedly available in limited languages, primarily English. The support options include live chat, email, and phone assistance, but users have expressed dissatisfaction with response times and overall support quality.

Repeated Rating Box

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service and Support 3
Trading Setup (Experience) 6
Trustworthiness 2
User Experience 4

Detailed Breakdown

  • Account Conditions (4/10): The low minimum deposit is attractive, but the lack of regulation and potential withdrawal issues overshadow this benefit.

  • Tools and Resources (5/10): The MT5 platform provides solid trading tools, but educational resources are limited, which may hinder novice traders.

  • Customer Service and Support (3/10): Users report slow response times and inadequate support, raising concerns about the broker's commitment to customer service.

  • Trading Setup (Experience) (6/10): The trading experience is generally smooth on the MT5 platform, but the lack of clarity regarding costs can be frustrating.

  • Trustworthiness (2/10): The absence of proper regulation and numerous negative reviews significantly undermine trust in Rox Capitals.

  • User Experience (4/10): While the interface is user-friendly, the overall experience is marred by concerns over fund safety and withdrawal processes.

  • In conclusion, while Rox Capitals offers some appealing features for traders, the significant risks associated with its unregulated status and mixed reviews warrant caution. Potential investors should conduct thorough research and consider more reputable alternatives before committing their funds.

Rox Capitals review