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INFINOX Forex Broker provides real users with 6 positive reviews, 4 neutral reviews and 10 exposure review!

INFINOX Broker Review

6.31

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INFINOX Review 20

Latest All(20) Positive(6) Neutral(4) Exposure(10)
Neutral

Its confusing because they tell me that I could not recover my account but 5 min later I received an email from the same account only with another password

Yoxihui
2024-08-26
Positive
Infinox's Support Shines on Kakao: Smooth CFD Intro for Newbie Trader👍

Started using Infinox recently, mainly for MT4. Had a bunch of questions and reached out through Kakao. The support team was super helpful and patient with my queries. Really made my intro to CFDs a lot smoother. Thumbs up to their team!👍

water8331
2024-06-17
Positive
Seamless Trading Experience & Guaranteed Timely Payouts at INFINOX

Excellent trading conditions and most importantly, the payment timeframe is 100% no delay of payment. Great, INFINOX!!!

NurkyGo
2024-04-28
Exposure
Close to become scammer

played smartly and got some of my income from the broker, they were about to scam me for USD 3000 but i managed to recover 1200 and lost 1800, I had a commission as i was working as affiliate for 4 clients pending but they were not crediting my account and one day they sent me an email that they are closing the partnership and no commission shall be paid, but i warned them to pay for the pending amounts but they were no doing, i sent them legal warning through lawyer and got partial payment of USD 1200, so they scammed me for USD 1800I would say to avoid doing any business with them.Email and screenshot is attached

Majid Abdul Malak
2023-09-19
Neutral
Infinox Trading Experience: Smooth Sailing with Regulatory Assurance and Asset Diversity

If you want to talk about trading with infinox, mate, I have to say it's been pretty cool. They're on point with all the regulations stuff, so you know they're not taking the Mickey with your hard-earned dough. On top of that, they have a proper good range of assets – offering something for everyone. Navigating their platform is a breeze, although getting your account up and running might be a bit of a bodge job. However, the customer service team is always there to pick up the slack and bail you out if needed. So, despite the minor hiccups, trading with infinox has overall been a blinder.

Gracebabi
2023-09-14
Exposure
They scammed me for the amount of USD 12500

 am writing to file my complaint against the financial fraud/scam by company registered as infinox despite trying to contact company from last 1 year company is still not ready to release my payment of USD 12,500.INFINOX is a trademark belonging to INFINOX Capital Ltd, a registered company in the United Kingdom under company number 06854853.INFINOX Capital Ltd is authorised and regulated by the Financial Conduct Authority under Registration Number 501057.Detail of my complaintI have been trying to contact the company from last 1 year regarding my payment of USD 12500, which company has not paid, company has not provided any terms of violation and contract where I didnt comply to agreement and stopped my payment and terminated the contract, as regulator and investigating department I am requesting your authority to intervene and force the company INFINOX Capital Ltd  to pay the full amount and further requesting your attention to avoid the company to do this in future with other partners, your attention shall be highly appreciated, screenshots are attached for your reference of the earning.Screenshot of the manager communication is also attached which clearly mention that I have to give them more business to get my payment cleared, if there was anything wrong with my traffic/clients why the manager was asking for more business to get my payment cleared, you are requested to investigate the matter and enforce the company to pay.

Hamza Najam
2023-09-13
Exposure

Hello, they are scammers, i had 12500 of my commission, which they denied to pay, stop doing any business with them, they are worst scammer, they dont process withdrawal of even their clients, their spread is also to much, they normally abuse their traders, please declare them scam, i am attaching proofs,

Hamza Najam
2023-09-07
Positive

I must say, trading with INFINOX is quite amazing, wide selection of trading instruments, leverage up to 1:000, advanced trading platforms. Most importantly, responsive customer support, always helping me address various problems.

汉弘Stone 穿戴科技全球加盟
2023-02-20

  

INFINOX 2025 Review: Everything You Need to Know

  Infinox has made a name for itself as a global forex and CFD broker since its establishment in 2009. The broker is well-regarded for its competitive trading conditions and robust platform offerings. However, user experiences vary, with some praising its customer service and trading tools, while others express concerns regarding withdrawal issues and regulatory discrepancies.

  Note: It's important to be aware that Infinox operates under different regulatory entities in various regions, which can lead to discrepancies in user experiences and protections. This review aims to provide a balanced overview of the brokers offerings and user feedback.

  

Ratings Overview

Category Score (out of 10)
Account Conditions 8.5
Tools and Resources 7.0
Customer Service and Support 6.5
Trading Experience 7.5
Trustworthiness 8.0
User Experience 7.0
Overall Rating 7.4

  We evaluate brokers based on a combination of user reviews, expert analyses, and key performance indicators.

  

Broker Overview

  Founded in 2009, Infinox is a UK-based broker regulated by the Financial Conduct Authority (FCA), the Securities Commission of the Bahamas (SCB), and the Financial Sector Conduct Authority (FSCA) in South Africa. The broker offers access to a wide range of trading instruments, including forex, commodities, indices, and CFDs on stocks. Infinox supports popular trading platforms such as MetaTrader 4 (MT4) and MetaTrader 5 (MT5), alongside its proprietary platform, IX Exchange.

  

Detailed Breakdown

  

Regulatory Regions

  Infinox operates in several regions under different regulatory bodies:

  • UK: FCA (license number 501057)
  • Bahamas: SCB (license number SIA F-188)
  • South Africa: FSCA (license number 50506)
  • Mauritius: FSC (license number GB 20025832)

  

Deposit/Withdrawal Currencies

  Infinox accepts deposits and withdrawals in multiple currencies, including USD, GBP, EUR, and AUD. While the broker does not charge for deposits, withdrawal fees may apply after the first free withdrawal each month.

  

Minimum Deposit

  The minimum deposit required to open an account with Infinox is only $1, making it accessible for new traders.

  

Bonuses/Promotions

  As an FCA-regulated broker, Infinox does not offer bonuses or promotions due to regulatory restrictions. This aligns with the FCA's guidelines that limit financial incentives to ensure fair trading practices.

  

Tradable Asset Classes

  Infinox provides access to a variety of asset classes:

  • Forex: More than 45 currency pairs
  • Indices: Major global indices including FTSE 100 and DAX 40
  • Commodities: Includes gold, silver, and oil
  • Equities: CFDs on popular stocks like Google and Facebook
  • Futures: Access to futures contracts on various markets

  

Costs (Spreads, Fees, Commissions)

  Infinox offers competitive spreads, with average spreads on major currency pairs starting from 0.3 pips. For its ECN accounts, spreads can be as low as 0.2 pips, but commissions apply (approximately £5 per lot). The broker does not charge for deposits or inactivity fees.

  

Leverage

  Leverage varies by jurisdiction, with a maximum of 1:30 for UK clients. However, traders outside the UK may access leverage up to 1:500, depending on local regulations.

  

Allowed Trading Platforms

  Infinox supports the following trading platforms:

  • MetaTrader 4 (MT4)
  • MetaTrader 5 (MT5)
  • IX Exchange (proprietary platform)

  

Restricted Regions

  Infinox does not accept clients from the United States, Canada, and some other jurisdictions due to regulatory restrictions.

  

Available Customer Support Languages

  Infinox provides customer support in multiple languages, including English, Arabic, Italian, and Portuguese. Support is available via email, live chat, and phone during business hours.

  

Ratings Overview (Revisited)

Category Score (out of 10)
Account Conditions 8.5
Tools and Resources 7.0
Customer Service and Support 6.5
Trading Experience 7.5
Trustworthiness 8.0
User Experience 7.0
Overall Rating 7.4

  

Detailed Breakdown of Ratings

  

Account Conditions (8.5/10)

  Infinox offers a variety of account types, including STP and ECN accounts, catering to different trading styles. The low minimum deposit of just $1 makes it accessible for new traders, while the competitive spreads and commission structures appeal to experienced traders.

  

Tools and Resources (7.0/10)

  While Infinox provides access to advanced trading platforms like MT4 and MT5, its educational resources are somewhat limited compared to other brokers. Users can find basic guides, but more comprehensive educational content would enhance the overall offering.

  

Customer Service and Support (6.5/10)

  Customer service is available via multiple channels, but some users report slow response times and issues with withdrawal requests. The support is available in several languages, which is a plus for international clients.

  

Trading Experience (7.5/10)

  The trading experience on Infinox is generally smooth, with fast execution speeds and a user-friendly interface. However, some users have reported issues with the withdrawal process, which can detract from the overall trading experience.

  

Trustworthiness (8.0/10)

  Infinox is regulated by reputable authorities, including the FCA, which adds a layer of trust. However, concerns about withdrawal issues and mixed user reviews suggest that traders should remain cautious and conduct thorough research before committing funds.

  

User Experience (7.0/10)

  Overall, users have reported a satisfactory experience with Infinox, particularly regarding the trading platforms and account options. However, the mixed reviews regarding customer service and withdrawal processes indicate room for improvement.

  In conclusion, while Infinox presents a compelling option for traders with its low minimum deposit, diverse asset offerings, and solid regulatory framework, potential clients should be aware of the mixed user experiences and proceed with caution.