Kontakperkasa Futures Forex Broker provides real users with * positive reviews, 1 neutral reviews and 1 exposure review!
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A Southeast Asian friend of mine recommended this company to me, and it looks good, but considering how far away it is, I'm not too keen on investing. I still like local companies.
I have to wait till next month to withdraw my funds.
Kontakperkasa Futures shows a mixed profile in Indonesian derivatives trading. This brokerage firm started in 2000 and operates under Indonesia's Financial Services Authority supervision, which gives it a foundation of regulatory compliance for its operations. The company focuses on stock index derivatives and commodity derivatives trading, making it a specialized player in these specific market areas.
Our kontakperkasa futures review shows concerning patterns in user feedback that potential clients should carefully consider. The firm keeps its regulatory standing and has operated for over two decades, but user experiences reported on various platforms, including KASKUS and other Indonesian financial forums, show significant issues with service quality and customer satisfaction. The company's main target audience includes investors seeking exposure to Indonesian stock indices and commodity markets through derivative instruments.
Despite its established presence and regulatory compliance, the mixed user feedback suggests that prospective clients should approach this brokerage with caution and thoroughly evaluate their specific trading needs against the reported service limitations.
This kontakperkasa futures review uses publicly available information and user feedback collected from various Indonesian financial forums and regulatory sources. Kontakperkasa Futures operates under Indonesian Financial Services Authority supervision, but service quality may vary significantly across different regions and client segments within Indonesia. Potential clients should know that regulatory oversight, while providing basic compliance assurance, does not guarantee service quality or trading experience standards.
The evaluation presented here reflects information available as of 2025 and may not capture all recent developments or changes in the company's operations. Given the limited availability of comprehensive English-language resources about this Indonesian-focused brokerage, some aspects of their services remain unclear in publicly accessible materials.
Prospective clients are strongly advised to conduct independent verification of all trading conditions, fees, and service terms directly with the company before making any financial commitments.
| Criteria | Score | Justification |
|---|---|---|
| Account Conditions | 5/10 | Limited publicly available information about account types and minimum deposit requirements |
| Tools and Resources | 4/10 | Insufficient data on trading tools and analytical resources provided to clients |
| Customer Service and Support | 6/10 | Mixed user feedback indicates room for improvement in service responsiveness |
| Trading Experience | 5/10 | User reports suggest inconsistent trading experience with some technical issues |
| Trust and Reliability | 7/10 | Regulatory compliance provides baseline trust, but user feedback raises concerns |
| User Experience | 5/10 | Overall user satisfaction appears moderate with notable areas for improvement |
Kontakperkasa Futures emerged in the Indonesian financial landscape in 2000. The company established itself as a specialized derivatives broker during a period of significant growth in Indonesia's capital markets, maintaining its focus on providing access to stock index derivatives and commodity derivatives trading for Indonesian investors. Operating from its headquarters at Gedung Plaza Marein, the firm has positioned itself as a domestic player serving local market participants seeking exposure to derivative instruments.
The brokerage's business model centers on facilitating trades in Indonesian stock index futures and various commodity derivatives, reflecting the growing sophistication of Indonesia's financial markets over the past two decades. This specialization distinguishes Kontakperkasa Futures from full-service brokerages, as it maintains a concentrated approach to specific derivative market segments.
The company's longevity in the market suggests an established client base, though the scope and scale of its operations remain less transparent compared to larger, internationally recognized brokerages.
Under the regulatory framework of the Indonesian Financial Services Authority, Kontakperkasa Futures operates within the established legal structure governing derivatives trading in Indonesia. This regulatory oversight provides fundamental compliance assurance, though the specific nature of client protections and operational standards may differ from international regulatory frameworks.
The firm's continued operation since 2000 indicates successful navigation of Indonesia's evolving regulatory environment, though detailed information about its market position and competitive standing remains limited in publicly accessible sources.
Regulatory Jurisdiction: Kontakperkasa Futures operates under the supervision of Indonesia's Financial Services Authority. This regulatory framework ensures basic compliance with Indonesian financial regulations and derivatives trading standards.
Deposit and Withdrawal Methods: Specific information regarding available deposit and withdrawal methods is not detailed in publicly accessible materials. Potential clients should inquire directly with the company about supported payment methods and processing procedures for Indonesian market participants.
Minimum Deposit Requirements: The exact minimum deposit amounts for different account types are not specified in available public information. This lack of transparency regarding entry-level requirements may pose challenges for potential clients attempting to evaluate accessibility.
Bonus and Promotions: Current promotional offerings and bonus structures are not detailed in available public resources. The absence of clear promotional information may indicate either a conservative approach to client acquisition or limited marketing transparency.
Tradeable Assets: The company specializes in stock index derivatives and commodity derivatives, focusing on Indonesian market instruments. This concentrated approach provides specific market exposure but may limit diversification opportunities compared to broader-service brokerages.
Cost Structure: Detailed information about spreads, commissions, and other trading costs is not readily available in public materials. This lack of fee transparency represents a significant information gap for potential clients evaluating cost-effectiveness.
Leverage Ratios: Specific leverage offerings for different instrument types are not detailed in accessible public information. Direct inquiry with the company is required for clarification.
Platform Options: The trading platforms and technological infrastructure utilized by Kontakperkasa Futures are not comprehensively described in available public materials.
Geographic Restrictions: Specific information about regional service limitations within Indonesia or international restrictions is not detailed in accessible sources.
Customer Service Languages: The primary customer service language appears to be Indonesian. Specific multilingual support availability is not confirmed in public materials.
The account structure and conditions offered by Kontakperkasa Futures remain largely unclear in publicly available information. This creates challenges for potential clients seeking to understand their options, representing a significant limitation in evaluating the brokerage's accessibility and suitability for different investor profiles.
Without clear information about tiered account structures or specialized account offerings, potential clients cannot adequately assess whether the firm provides options suited to their trading capital and experience levels. The absence of detailed account opening procedures in public materials further complicates the evaluation process for prospective clients.
This information gap is particularly concerning given that most reputable brokerages provide comprehensive account condition details as part of their client transparency efforts.
The lack of specific information about Islamic or Sharia-compliant account options, which are often relevant in Indonesian markets, suggests either limited product offerings or insufficient marketing transparency. Additionally, the absence of clear information about account maintenance fees, inactivity charges, or other account-related costs makes it difficult for potential clients to understand the full cost implications of maintaining an account with this kontakperkasa futures review subject.
This opacity in account conditions may reflect either a business model focused on direct client consultation or insufficient attention to public information transparency.
Regardless of the underlying reason, potential clients should prioritize obtaining comprehensive account condition details directly from the company before proceeding with any account opening procedures.
The trading tools and analytical resources provided by Kontakperkasa Futures are not comprehensively detailed in publicly accessible materials. This creates uncertainty about the technological and analytical support available to clients, representing a significant limitation for traders who rely on sophisticated analytical tools and research resources to inform their derivative trading decisions.
Without clear information about charting capabilities, technical analysis tools, or market research provisions, potential clients cannot adequately assess whether the firm provides the technological foundation necessary for effective derivatives trading. The absence of details about automated trading support, algorithmic trading capabilities, or API access further limits understanding of the platform's sophistication and suitability for different trading approaches.
Educational resources, which are particularly important for derivatives trading given the complexity and risk characteristics of these instruments, are not detailed in available public information.
This gap is concerning given that responsible derivatives brokers typically provide comprehensive educational materials to help clients understand the risks and mechanics of derivative instruments.
The lack of information about mobile trading capabilities, real-time data feeds, or integration with third-party analytical platforms suggests either limited technological offerings or insufficient marketing communication about available tools. Given the competitive nature of derivatives trading, where technological advantages can significantly impact trading outcomes, this transparency gap represents a notable limitation in evaluating the firm's competitive position and client service capabilities.
Customer service quality emerges as a significant concern in this kontakperkasa futures review. User feedback from Indonesian financial forums indicates notable deficiencies in service responsiveness and support quality, with reports from platforms such as KASKUS suggesting that clients have experienced delays in customer service responses and challenges in resolving account-related issues.
This raises questions about the firm's commitment to client support excellence.
The specific customer service channels available to clients are not clearly detailed in public materials, creating uncertainty about how clients can access support when needed. This lack of transparency about support availability, operating hours, and escalation procedures represents a fundamental limitation in client service infrastructure.
Given that derivatives trading often requires timely support for technical and account issues, inadequate customer service capabilities can significantly impact trading effectiveness.
User feedback suggests that response times for customer inquiries may be slower than industry standards, potentially creating frustration for clients requiring urgent assistance with trading or account matters. The absence of clear information about multilingual support capabilities may also limit accessibility for clients who prefer communication in languages other than Indonesian.
The reported customer service challenges appear to represent a systemic issue rather than isolated incidents, suggesting that service quality improvement should be a priority for the firm.
These concerns are particularly relevant for derivatives traders who may require sophisticated support for complex trading strategies and risk management procedures.
The trading experience provided by Kontakperkasa Futures appears to present mixed results based on available user feedback and limited public information. User reports from Indonesian financial forums suggest that clients have encountered technical issues and delays during trading sessions, which can be particularly problematic in derivatives trading where timing and execution speed are critical for success.
Platform stability concerns mentioned in user feedback raise questions about the technological infrastructure supporting the firm's trading operations.
In derivatives markets, where price movements can be rapid and significant, platform reliability is essential for effective risk management and trade execution. Any technical limitations or instability can result in missed opportunities or unexpected losses for traders.
The absence of detailed information about order execution quality, including execution speeds and slippage characteristics, makes it difficult to assess the firm's competitive position in trade execution.
Without clear data about platform performance metrics or independent testing results, potential clients cannot adequately evaluate whether the trading environment meets their execution requirements.
User feedback suggests that the overall trading experience may not consistently meet client expectations, though specific details about the nature and frequency of issues remain limited in available sources. This kontakperkasa futures review indicates that potential clients should carefully evaluate the trading platform's capabilities and reliability before committing to significant trading activities with the firm.
Kontakperkasa Futures maintains regulatory compliance through its supervision by the Indonesian Financial Services Authority. This provides a foundation of legal legitimacy for its operations, offering basic assurance regarding compliance with Indonesian financial regulations and derivatives trading standards, though the specific nature of client protections may differ from international regulatory frameworks.
The company's operational history since 2000 demonstrates longevity in the Indonesian market, suggesting successful navigation of various market conditions and regulatory changes over more than two decades.
This extended operational period provides some indication of business stability, though it does not necessarily guarantee service quality or competitive positioning in current market conditions.
However, the limited transparency regarding company financial information, operational scale, and market position creates challenges in fully assessing the firm's reliability and stability. Without clear information about client fund protection measures, segregation procedures, or financial strength indicators, potential clients cannot comprehensively evaluate the security of their investments and trading capital.
The mixed user feedback regarding service quality and trading experience raises some concerns about operational reliability, even within the context of regulatory compliance.
While regulatory supervision provides baseline legitimacy, the reported service issues suggest that operational excellence may not consistently meet client expectations, potentially impacting long-term client relationships and business sustainability.
Overall user satisfaction with Kontakperkasa Futures appears to be moderate at best. Feedback patterns suggest significant room for improvement in multiple aspects of client experience, with the user profile most likely to find value with this brokerage appearing to be Indonesian investors specifically seeking access to local stock index and commodity derivatives, particularly those prioritizing regulatory compliance over service excellence.
Interface design and platform usability information is not detailed in available public sources, making it difficult to assess the user-friendliness of the trading environment.
The absence of clear information about account registration and verification procedures creates uncertainty about the client onboarding experience and potential barriers to account activation.
Common user complaints, based on available feedback, appear to center on customer service responsiveness and technical reliability issues during trading sessions. These concerns suggest that the firm may need to invest in improving both its technological infrastructure and customer support capabilities to enhance overall client satisfaction.
The limited availability of comprehensive user reviews and detailed experience reports may indicate either a relatively small client base or limited engagement in public feedback platforms.
For potential clients considering this brokerage, the recommendation would be to prioritize direct communication with current clients or detailed discussions with company representatives to better understand the practical aspects of the trading experience before making commitments.
Kontakperkasa Futures presents a complex profile in the Indonesian derivatives trading landscape. The firm combines regulatory legitimacy with concerning service quality indicators, and while the firm's regulatory compliance and operational longevity provide basic credibility, the reported issues with customer service and trading experience suggest that potential clients should approach this brokerage with careful consideration of their specific needs and risk tolerance.
The brokerage appears most suitable for Indonesian investors specifically seeking access to local stock index and commodity derivatives who prioritize regulatory compliance and are willing to accept potentially limited service quality.
However, traders requiring sophisticated support, advanced technological tools, or consistently reliable customer service may find better alternatives in the market. The main advantages include regulatory compliance and specialized focus on Indonesian derivatives markets, while the primary disadvantages involve reported service quality issues and limited transparency regarding operational details.
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