VENTEZO Review 38
With Authority, as the one trading her account at Ventezo I am making this exposure. This is regarding the withdrawal funds made on 17 August 2023 by my classmate from her Ventezo account amounting to One Thousand Seven Hundred Fifty One USD and Twenty USD Cents (1,751.20USD) which until now have not deposited to her designated bank account. Her email from Ventezo shows that withdrawal has been completed already likewise it was recognized by the Ventezo Chat Support that the withdrawal has been processed already. But that is not the case as the truth is my classmate have not yet receive the amount withdrawn.
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In behalf of my mother, a ventezo client as well, compelled to bring to light a significant concern regarding Ventezo and its current operations under the management of their Philippine Country Manager. Here are the alarming details:1. Withdrawal Issues:The said account holder my mother, have been facing non-release of her withdrawn funds.Despite receiving official email confirmations from Ventezo stating that the withdrawal requests have been completed, the funds remain unreleased.2. Chat Support Claims:Ventezo's chat support has confirmed that the Country Manager in the Philippines has already transferred the funds.Yet, no funds have been received in our bank accounts, creating a discrepancy between their system's updates and the actual transfer status.3. Lack of Accountability:Repeated follow-ups have not resolved these issues, raising concerns about the integrity and transparency of Ventezo's operations in the Philippines. We even send demand letter to the owner of Ventezo via whatsapp messenger but to no avail. No replies.
Quite concerned about the broker's regulatory status, not clear what regulations they follow, which makes me question their credibility and safety.
I was seriously defrauded by Ventezo Limited. On February 26, 2024, I created a withdrawal request of $ 8618 from my account STANDARD-4836636. As of the current date, they have not transferred my money to my account, I asked for information, they did not respond to my messages. They kept saying that there was intensity, but they did not send my money to my account, I said I would complain, although I did not respond to my messages, I did not receive any help and answers from live support in any way. Although they still say that they will not pay your money, they have not taken any steps to pay it, they do not respond. I have been waiting for more than a month for the company to transfer my withdrawal request to me, but the money waiting in the account is not sent to me. Please do not work with this company, it is a fraudulent company, they can confiscate your money at any time at their discretion
The ventezo company, which I have been trading for 3-4 months, has not sent my withdrawal for the last 32 days, I have a withdrawal of 11.700 usd and when I contact them from live support, they tell me to wait and be patient, I have been waiting for 32 days and they still tell me that I have to wait, they do not send my money, at first they told me that they would delay your money because there was a problem with the trc20 network, then they say that there are many withdrawals in the company and I have to wait.
To whom it may concern, I am writing to bring to your attention aserious issue regarding illegal access and unauthorized withdrawal ofcommission of Eight Hundred Fifty One US Dollar and ThirtyEight US Cents Dollar (851.38 USD) by the country manager ofVentezo here in the Philippines. I only knew this the time that I received anemail on December 6, 2023 that a withdrawal has been completed. So Iimmediately login to my account and indeed there was a transaction done inbehalf of me. This grave misconduct constitutes a serious act of fraud, whichhas directly affected the integrity of operations and our trust in the company. The unauthorized withdrawal of commission bythe country manager not only violates company policies but also breaches thetrust and confidence of all parties involved, including clients and employees.Such actions undermine the reputation of the company and have causedsignificant financial harm. That following unauthorized transaction hasalso affected my brother-in-law’s trading account amounting to SixHundred Thirty Seven US Dollars and Seventy Five US Cents (637.75 USD) inwhich the complainant is one facilitating its trading. He received a similaremail from Ventezo Company regarding a withdrawal request completed that hehadn't initiated. That on the aforementioned date, 06 December2023, following an inquiry made to Ventezo's chat support, which yieldedunsatisfactory feedback, I sought resolution by directly contacting the Owner/CEOof Ventezo Company, Mr. IVAN NOVOSELOV, via WhatsApp messenger. However, noresponse was received.
Ventezo company has not sent my money for more than 30 days, it has usurped my money for 30 days, and when I wrote live support, they first said that there was a malfunction in our cryptocurrency withdrawal and that we would send your money soon, and then they constantly say that the finance unit will return to you as soon as possible, and they constantly tell me to be patient and wait
