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ICM Forex Broker provides real users with 1 positive reviews, 3 neutral reviews and 17 exposure review!

ICM Broker Review

Rating Index

Pros

Regulated by multiple authorities, providing a level of security for traders
Commission-free trading options available, making it cost-effective for frequent traders
Offers a variety of trading platforms, including MT4, MT5, and cTrader, catering to different trading preferences

Cons

Limited educational resources and research tools, which may hinder novice traders
No 24/7 customer support, potentially leading to delays in assistance during off-hours
Regional restrictions on account openings, limiting access for traders in certain countries

ICM Review 21

Latest All(21) Positive(1) Neutral(3) Exposure(17)
Exposure
The deposit problem caused me a loss when I came to deposit an amount.

On 6/11/2024, I had about 16 thousand in my account, and I had a gold purchase transaction and a few other transactions. I knew and saw that the price was dropping, so I decided to support my account with 15 thousand to prevent it from closing. I tried to deposit 3 thousand in stages, but the company's website had an issue. I always deposit with this card, which is a Visa card. The company's website had a logo of a palm tree and a safe, but they updated the site without informing anyone. I contacted the employee I registered through, and he told me there was a deposit issue and suggested I try another card. I tried, but the same problem occurred, even though I always deposit with this card without issues. I had Exness open to deposit, and I had several transfers. A company employee assisted me and gave me a deposit link, telling me to try depositing 800. I deposited with the same card, but the deposit was delayed. I informed him after half an hour, and he said it was a manual deposit. I asked how it could be manual, and he said it was temporary until the issue was resolved. The deposit was delayed for more than 60 minutes. I told him, 'How can a big company have delayed and manual deposits?' Later, when I sent an email and told them, 'You have a deposit issue, updated your website without informing anyone via email or anything, and caused me a loss,' the employee said, 'This issue is from your card and the bank itself.' I replied, 'How is it from the bank? I was depositing with you, and before it was a manual deposit...'

FX8648201102
Verified
09-02
Exposure

My account is 101338. A few days later, I decided to open an account and made a Webmoney deposit of $ 61.00. And I've been trying to withdraw for a few days now and I can not. I do not see the option of withdrawal via Webmoney. I have tried all the options that appear and my withdrawal is always rejected. this is absurd. The company does not prove to be serious. For it gives me no explanation as to why withdrawal is being rejected. I want my money. I demand this. I look forward to a position of you with urgently.

alu9727
08-24
Neutral
Multi-Login Access: Enhancing Trading Experience with Quantity Recall and Web Favourites

It's good to have Login in both Web & mobile, which many brokers don't allow. They use single login/instance only. For improvement on mobile app/ Web, if there is an option to save the previous traded quantity it will be much useful, instead of entering the quantity again. Also the favourites tab is not available in the Web. Please consider this.

zhao juan
2024-04-30
Exposure
Unable to withdraw funds

Every withdrawal is rejected! Every withdrawal is rejected!

曾经心痛
2024-01-05
Exposure
I applied for a withdrawal, but it’s been 7 days and there’s still no result.

1. The reason for rejection is too far-fetched. The position closing operation was already done during the review, but the withdrawal was refused because of transactions made on that day! No withdrawal requests may be submitted during New Year's Day, but there are no restrictions on deposits. There is also an unreasonable request: no further withdrawals are allowed for 24 hours! This reason for refusing to withdraw money is too weird!! ! At 20:15 on January 2, 2024, the ICM platform suddenly dropped by 10,000 pips, causing many customers to liquidate their positions. However, when I checked the international Bitcoin market, this wave of market prices did not appear! 2. Shouldn’t the withdrawal exchange rate be the real-time exchange rate? The deposit rate is 7.2, but the platform informed that the withdrawal rate is 6.8.

FX2181623852
2024-01-05
Positive
Top Broker Experience: Clear K-line, Smooth Trading,Swift Withdrawals

This is a very good broker that I have used. The K-line is clear, smooth to use, and withdrawals are convenient and fast.

Joker5026
2023-12-10
Neutral

Are there any trusted brokers out now? Many brokers I just opened a demo account with but did not conduct real trading. ICM is different, I see no deposit threshold, so I invested a little casually, and I didn't expect to earn! So I applied for a withdrawal, but no one processed it...

净芳
2023-02-13
Neutral

ICM is an broker that you use it very very easy

kamahak
2022-12-08

ICM Brokers 2025 In-Depth Review: Opportunity or Trap?

Executive Summary

ICM Brokers positions itself as a competitive trading platform, offering low-cost options and a diversified selection of financial instruments, making it an appealing choice for retail traders seeking cost-effective trading solutions. Operating since 2009, ICM Brokers is particularly attractive to experienced traders familiar with platforms such as MetaTrader 4 (MT4) and MetaTrader 5 (MT5), especially those trading from regions outside the USA and North Korea who might be comfortable with offshore brokers.

However, significant risks accompany these offerings. ICM's regulatory status raises concerns, primarily operating under tier-3 regulations, which provide minimal protection for traders. Additionally, users have reported numerous withdrawal issues, leading to questions about the reliability of fund access and overall safety of their investments. Traders prioritizing stringent regulatory oversight are advised to be cautious. Beginners, in particular, may find themselves unprepared for the risks associated with trading on an unregulated platform.

⚠️ Important Risk Advisory & Verification Steps

Risk Advisory:

  • Regulatory Status: ICM Brokers operates under tier-3 regulation, which may not offer sufficient protection for your funds.
  • Withdrawal Complaints: Be wary of widespread reports detailing difficulties in withdrawing funds.
  • User Feedback: Examine user feedback thoroughly, as many traders have reported negative experiences.

Self-Verification Steps:

  1. Check Regulatory Details: Visit the official ICM website to verify their regulatory claims.
  2. Consult Regulatory Authorities: Use the official websites of regulatory bodies to confirm ICM's registration and licensing status.
  3. Read User Reviews: Check multiple trading forums and review websites for feedback from other traders regarding their experiences with ICM.
  4. Contact Customer Support: Reach out to ICMs customer support to clarify any doubts and gauge their responsiveness.

Rating Framework

Dimension Rating (out of 5) Justification
Trustworthiness 2 Operates under tier-3 regulation with reported withdrawal issues and user complaints.
Trading Costs 4 Competitive commission structure with variable spreads, although some hidden fees exist.
Platforms & Tools 3 Offers popular platforms (MT4, MT5) but lacks comprehensive educational resources.
User Experience 3 Onboarding is straightforward, but issues reported with the trading interface and execution.
Customer Support 3 24/5 support available, but lacking in-depth assistance and resources for beginners.
Account Conditions 3 Minimum deposits are accessible, but leverage options and account types vary in flexibility.

Broker Overview

Company Background and Positioning

ICM Brokers, also known as ICM Capital Limited, was established in 2009 and is headquartered in London, UK. The broker claims to be regulated by various financial authorities, including the Financial Conduct Authority (FCA). However, user reports question the validity of these claims, as the broker is primarily under tier-3 regulation from Seychelles and St. Vincent and the Grenadines, known for lenient regulations.

Core Business Overview

ICM Brokers offers a diverse range of financial instruments for trading, including:

  • Forex: Over 60 major, minor, and exotic currency pairs.
  • Commodities: Precious metals such as gold and silver.
  • Stocks: Trading options include shares from leading global exchanges like NYSE and NASDAQ.
  • Futures and Options: Access to various market contracts.
  • Cryptocurrencies: CFD trading for several popular digital currencies.

The trading platforms available for clients include MT4, MT5, and cTrader, allowing for both automated and manual trading strategies.

Quick-Look Details Table

Feature Details
Regulation Tier-3 (FSA Seychelles, SVG)
Minimum Deposit $200 (ICM Direct), $1,000 (ICM Zero)
Leverage Up to 1:200
Spread From 1.2 pips (ICM Direct), 0.0 pips + $7 commission (ICM Zero)
Major Fees Withdrawals may incur various charges, $50/month inactivity after 6 months

In-depth Analysis of Each Dimension

Trustworthiness Analysis

Analysis of Regulatory Information Conflicts

ICM Brokers markets itself as a regulated entity; however, its real regulatory standing is quite controversial. It operates predominantly under tier-3 regulations, questioned by many due to the lack of sufficient investor protection. Such frameworks often result in a higher risk of malpractice.

User Self-Verification Guide

To verify the legitimacy of ICM Brokers, follow these steps:

  1. Review the companys claims on its regulatory website.
  2. Use the registration number provided to check against official database listings.
  3. Search through independent third-party review platforms for trader insights.
  4. Contact customer support for more information regarding your concerns.

Industry Reputation and Summary

Feedback regarding ICMs reputation is mixed, with many users expressing skepticism about fund safety. A persistent theme in complaints revolves around difficulties involved in withdrawing money.

Trading Costs Analysis

Advantages in Commissions

ICM Brokers provides a cost-effective trading structure, with low commission costs and competitively narrow spreads. The average spread for EUR/USD starts from 1.2 pips for the ICM Direct account, which is favorable compared to other brokers.

The "Traps" of Non-Trading Fees

Despite competitive trading costs, several users have reported high unforeseen withdrawal fees. For instance, "I had to pay $30 just to withdraw my funds, which was unexpected!" Users also report hidden charges related to conversion fees and inactivity penalties, which can add up significantly.

Cost Structure Summary

For active traders seeking low commission structures, ICM may be advantageous. However, long-term traders should remain cautious and anticipate potential hidden costs that reflect negatively on the overall trading experience.

Platforms & Tools Analysis

Platform Diversity

ICM Brokers offers multiple platforms, including MT4, MT5, and cTrader, catering to traders with diverse preferences. MT4 remains a favored choice due to its extensive functionalities, ideal for manual and automated trading strategies.

Quality of Tools and Resources

While the platforms feature advanced charting tools and automate trading capabilities, user feedback indicates insufficient educational resources. This deficiency may hinder beginners from fully utilizing the available tools effectively.

Platform Experience Summary

User feedback suggests that while the platforms are generally user-friendly, issues arise concerning execution speed during volatile market conditions.

User Experience Analysis

Onboarding Process

ICM Brokers provides a streamlined account opening process that is fully digital and simple for anyone familiar with online trading platforms.

Trading Experience

Traders often remark on the straightforward interface, however, users also highlight experiences of lag and slow execution, particularly during peak trading hours.

Overall User Satisfaction

Overall feedback fluctuates, painting a picture of a platform with potential but marred by execution issues and reported difficulties during critical trading times.

Customer Support Analysis

Availability and Channels

ICM Brokers offers customer support 24/5, allowing clients to get assistance via multiple channels including live chat and email. However, some users report that response times can vary.

Response Times and Effectiveness

Despite the availability of support, many traders have expressed dissatisfaction with the resolution process, citing issues where their queries remain unanswered, leading to delays.

Summary of Customer Support Quality

Although the support channels are varied, the effectiveness of service remains questionable, emphasizing a need for improvement to enhance user experience.

Account Conditions Analysis

Account Types and Features

ICM Brokers provides several account types, mainly ICM Direct and ICM Zero, catering to different trader preferences based on trading volume and strategy.

Minimum Deposits and Leverage

Both accounts boast an accessible minimum deposit requirement. However, traders should be mindful that higher leverage increases risks significantly, necessitating effective risk management strategies.

Summary of Account Conditions

The account options are attractive, but potential clients should evaluate the limitations and characteristics associated with the account types to align with their personal trading strategies.

Quality Control

Strategy for Handling Information Conflicts

Given the numerous discrepancies in regulatory status and withdrawal issues reported by users, it is paramount to highlight these conflicts and guide potential users toward verifying information through trusted sources.

Potential Information Gaps

  • Clarity on specific regulatory bodies and their effectiveness.
  • Detailed user testimonials or case studies regarding withdrawal experiences.
  • A comprehensive list of all fees associated with trading on ICM Brokers.

In conclusion, while ICM Brokers offers low-cost trading and a variety of instruments that may appeal to retailers familiar with platforms like MT4 and MT5, the significant regulatory concerns, reports of withdrawal difficulties, and mixed user feedback suggest that potential users should approach with caution. The importance of thorough self-verification and awareness of the inherent risks cannot be overstated for those considering trading with this broker.

ICM review