Is Henfin safe and legit? Full review
Henfin is a Hong Kong broker established in 2017 and regulated by the Hong Kong Gold Exchange. It relies on a self-developed trading platform with a mobile app available for iOS, and the software experience is rated Fair. Customer service is offered in English through phone and email, although responses may be slow. The broker's stated advantages are its HKGX regulation, its long-standing operation, and live support, while its drawbacks include multiple disclosures and lengthy customer service wait times. Its influence rating is E.
Regulatory Compliance and Security
Henfin operates under the oversight of the Hong Kong Gold Exchange, which lists the regulated entity under regulation number 061 in Hong Kong. The regulatory status is marked as Regulated, and the broker's safety level is Level 1.
Trading software
Henfin uses a self-developed trading platform and supports a mobile app. The software experience is rated Fair, and the platform qualification is listed as MT4/5. Mobile coverage is limited to iOS, where two applications are offered; Android, Windows, macOS, web, and other environments are not supported.
Mobile Support:
- iOS: Henfin Pro, Jinchang Financial Trading Platform
Customer Service
Henfin's customer service supports 2 languages and covers 1 service region. English-speaking users can reach the team by phone or email.
⚠️ Note: Most inquiries receive a response, but the waiting time is relatively long.
Influence
Henfin has an influence rating of E.