Company Name Kaiser Financial Group Regulation Regulated by SFC (Securities and Futures Commission of Hong Kong) License Number ADB079 License Since February 18, 2005 Address Unit 2808-10, 28/F, West Tower, Shun Tak Centre, 168-200 Connaught Road Central, Hong Kong Email Address ds.kwong@kaisergroup.com.hk Website Kaiser Financial Group Office Hours Monday to Friday, 9:00 am – 6:00 pm Services Securities Trading, Futures and Options Trading, Precious Metals Trading, Asset Management, Financial Advisory, Financing Solutions Trading Software LongPort App (Mobile), SPTrader (Windows), E-Sunny (Windows), 嘉信SPTrade (Mobile), 嘉信E-Sunny (Mobile) Customer Support Phone, Email, Wechat, Whatsapp Commission Fees Vary by Market and Transaction Type General Information Kaiser Financial Group Limited is an active participant in the Hong Kong securities market. Its subsidiaries include Kaiser Securities Co., Ltd., Kaiser Futures Co., Ltd., Kaiser Capital Management Co., Ltd., Kaiser Credit Co., Ltd. and Kaiser Wealth Management Co., Ltd. Kaiser Financial Group Limited laid its foundation in Hong Kong and has been providing financial services to professional investors and clients in Hong Kong since 1997. Kaiser Securities Limited is a licensed corporation registered with the Hong Kong Securities and Futures Commission and holds a Type 1 (RA1) license and is a Hong Kong Stock Exchange participant. Kaiser Futures Limited is a licensed corporation registered with the Hong Kong Securities and Futures Commission and holds a Type 2 (RA2) license and is a participant of the Hong Kong Stock Exchange. Regulation Kaiser Financial Group is currently regulated by the Securities and Futures Commission of Hong Kong (SFC) and holds a license that allows them to engage in dealing in futures contracts. They have been licensed by the SFC since February 18, 2005, with license number ADB079. The institution operates under the condition of “No Sharing.” The licensed institution's address is Units 2808-10, 28/F, West Tower, 168-200 Connaught Road Central, Hong Kong, and their email address is ds.kwong@kaisergroup.com.hk. For more information, you can visit their website at http://www.kaisergroup.com.hk. The expiry date of their license is not specified in the provided information, but they are currently in compliance with SFC regulations. Pros and Cons Kaiser Financial Group offers a comprehensive suite of financial services, providing clients with access to various markets and investment opportunities. Their regulated status ensures a level of trust and accountability, while their range of services caters to different financial needs. The availability of advanced trading software enhances the trading experience, but clients should be aware of varying commission fees in different markets. Additionally, the lack of fee transparency for futures trading may require clients to reach out for specific pricing details. Pros Cons 1. Regulation: Regulated by the Securities and Futures Commission of Hong Kong (SFC), ensuring compliance with industry standards. 1. Commission Variability: Commission fees vary by market and transaction type, potentially leading to higher trading costs for some clients. 2. Diverse Services: Offers a wide range of financial services, including securities and futures trading, precious metals trading, asset management, financial advisory, and financing solutions. 2. Lack of Fee Transparency: The exact commission fees for futures trading are not specified, requiring clients to contact the market department for detailed information. 3. Multiple Markets: Facilitates trading in various global markets, including Hong Kong, the U.S., Singapore, and Korea, providing clients with diverse investment opportunities. 3. Limited Licensing Information: The provided information lacks details regarding the expiry date of their license from the SFC, which could affect their regulatory standing in the future. 4. Advanced Trading Software: Offers user-friendly trading software for both securities and futures markets, catering to traders' needs. 5. Precious Metals Expertise: Kaiser Precious Metals specializes in gold and silver trading, casting, and gold-backed savings and loans. 6. Responsive Customer Support: Clients can reach their customer support through multiple channels, ensuring assistance when needed. Financial Services ž Securities: Hong Kong stock trading (stocks, bonds, ETFs, etc.), global securities trading (US, Singapore and South Korea stock trading), margin trading; ž Futures: Hong Kong futures (stock index futures, stock index options, RMB futures, gold futures, individual stock futures) and global futures (index futures, foreign exchange futures, agricultural and food futures, bond futures, soft commodity futures); ž Precious Metals: spot gold/silver trading, casting and recycling; spot gold leveraged savings; spot gold mortgage lending; ž Asset Management: offshore funds (Hong Kong stock exchange funds, futures funds, bond funds), fixed income asset management, discretionary accounts; ž Financial Consultant: listed company financing business, Chinese-funded enterprise Hong Kong bond financing, corporate cross-border M&A/bridge financing; ž Financing Credit: gold physical mortgage, policy loan financing, housing mortgage, listed company share pledge. Commission Kaiser Financial Group charges trading commissions and fees for its services, and these fees vary depending on the market and the type of transaction. Here's a breakdown of their fees: Securities Trading Commission Fees: Hong Kong Market: Kaiser Financial Group charges a commission fee of 0.25% of the transaction amount with a minimum charge of HKD 75. Shenzhen-Hong Kong and Shanghai-Hong Kong Connect (Cross-Border Trading): For trading under the Shenzhen-Hong Kong and Shanghai-Hong Kong Connect programs, the commission fee is also 0.25% of the transaction amount, with a minimum charge of CNY 75. U.S. Market: When trading in the U.S. market, the commission fee is 0.18% of the transaction amount with a minimum charge of USD 25. Singapore Market: For transactions in the Singapore market, the commission fee is 0.25% of the transaction amount, and there is a minimum charge of SGD 30. Korean Market: When trading in the Korean market, the commission fee is 0.35% of the transaction amount, and the minimum charge is KRW 12,000. Futures Trading Commission Fees: The commission fees for online futures trading are not specified in the provided information. Clients are advised to contact the market department to obtain detailed information regarding commission fees for Hong Kong futures/options and global futures trading. It's important to note that commission fees may vary depending on the specific trading account, volume, and other factors. Clients are encouraged to reach out to Kaiser Financial Group's market department for precise and up-to-date information on commission fees and any associated charges for their trading activities. Trading Software Securities Trading Software: LongPort App (Mobile Trading Software): Available for Android and iOS devices. The LongPort App provides convenient access to securities trading on the go. It is available for download from various sources, including Google Play for Android devices and official Apple App Stores for iOS devices. Clients can download the app and use it to trade securities and manage their investment portfolios. Futures Trading Software: SPTrader (Windows): SPTrader is Kaiser Financial Group's trading platform for futures trading on Windows-based computers. It offers advanced tools and features for futures traders, including real-time market data, charting capabilities, and order execution. E-Sunny (Windows): E-Sunny is another trading platform designed for futures trading on Windows-based computers. It provides a user-friendly interface and access to essential trading functions, making it suitable for futures traders. 嘉信SPTrade (Mobile Trading Software): Available for iPad, iPhone, and Android devices. The 嘉信SPTrade mobile app is designed to facilitate futures trading on mobile devices. It offers flexibility and convenience for traders who prefer to trade on smartphones or tablets. The app is available for download from various sources, including Apple App Stores for iOS devices and Google Play for Android devices. 嘉信E-Sunny (iPhone and Android): The 嘉信E-Sunny trading software is available for iPhone and Android devices. It is designed to provide futures traders with a reliable and efficient mobile trading experience. Clients can download the app from the respective app stores for iOS and Android devices. Kaiser Financial Group's suite of trading software is designed to meet the needs of traders and investors in both the securities and futures markets. These platforms offer access to real-time market data, trading tools, and execution capabilities, enabling clients to make informed investment decisions and execute trades with ease. Deposit & Withdrawal Customers can deposit funds into China Construction Bank (Asia) Corporation Limited or Bank of China (Hong Kong) Limited. Customer Support Kaiser Financial Group provides comprehensive customer support services to assist clients efficiently. Here's a brief overview: Contact Information: Telephone Host: +852-2215 8373 Customer Service Line: +852-2215 8330 Fax: +852-2215 8372 Wechat: +85265312633 Whatsapp: +85264302118 Email: cs@kaisergroup.com.hk Address: Unit 2808-10, 28/F, West Tower, Shun Tak Centre, 168-200 Connaught Road Central, Hong Kong. Office Hours: Monday to Friday, 9:00 am – 6:00 pm. Kaiser Financial Group's customer support is accessible through various channels, including phone, email, Wechat, and Whatsapp. Their team is available during regular office hours to address inquiries, provide assistance, and ensure a responsive and supportive client experience. Summary Kaiser Financial Group, regulated by the Securities and Futures Commission of Hong Kong, offers a wide range of financial services. They provide securities trading services with a focus on the Hong Kong Stock Exchange and offer futures and options trading. Precious metals trading, asset management, financial advisory, and financing solutions are also part of their offerings. The company provides trading software for both securities and futures markets, catering to the needs of traders and investors. Kaiser's transparent fee structure varies depending on the market and transaction type. Their dedicated customer support team is available during business hours to assist clients with inquiries and support. Overall, Kaiser Financial Group serves as a comprehensive financial partner for a diverse range of investment needs. FAQs Q: How can I contact Kaiser Financial Group's customer support？ A: You can reach their customer support through various channels, including phone (+852-2215 8330), email (cs@kaisergroup.com.hk), Wechat (+85265312633), and Whatsapp (+85264302118). Q: What services does Kaiser Financial Group offer？ A: They provide securities trading, futures and options trading, precious metals trading, asset management, financial advisory, and financing solutions. Q: Where is Kaiser Financial Group located？ A: Kaiser Financial Group is based in Hong Kong, with its address at Unit 2808-10, 28/F, West Tower, Shun Tak Centre, 168-200 Connaught Road Central, Hong Kong. Q: What are the trading software options available for Kaiser clients？ A: Kaiser offers the LongPort App for securities trading on mobile devices and SPTrader and E-Sunny for Windows-based futures trading. They also have mobile apps for futures trading, such as 嘉信SPTrade and 嘉信E-Sunny. Q: What are the commission fees for trading with Kaiser Financial Group？ A: Commission fees vary by market. For example, in the Hong Kong market, the commission is 0.25% with a minimum charge of HKD 75, while in the U.S. market, it's 0.18% with a minimum charge of USD 25. Specifics may vary, so it's advisable to contact their market department for detailed information.