Is AccuIndex safe and legit？ Full review
AccuIndex is a Mauritius-based broker established in 2017 and regulated by the Cyprus Securities and Exchange Commission through Accuindex EU Ltd. It offers four account types — RAW, PRO, STANDARD, and Islamic — with account opening handled easily and entirely digitally. Its trading platform lineup combines MT5 with self-developed software and mobile apps, and customer service is available in 8 languages across 2 service regions. The broker's advantages include its CYSEC regulation, a full MT4/5 license qualification, and multiple account options, while its drawbacks include three regulatory disclosures, negative disclosures from regulators, and a high number of user complaints. Its influence rating is Class C.
Regulatory Compliance and Security
AccuIndex is regulated by the Cyprus Securities and Exchange Commission, and its safety level is Level 1. The broker has been the subject of 3 regulatory disclosures recorded in 2023, including negative disclosures from regulators.
The disclosures originate from Indonesia's Commodity Futures Trading Regulatory Agency (BAPPEBTI). One is an announcement that the Ministry of Trade blocked 218 website domains of entities in the Commodity Futures Trading sector during January–March 2022. The other two are unauthorized-entity notices stating that BAPPEBTI blocked 760 entities — 682 website domains, 48 social media pages, 17 Google Play applications, 12 App Store applications, and one business activity — during January–August 2022 for operating in commodity futures trading without a permit. BAPPEBTI noted that entities claiming overseas regulatory legitimacy are still required to hold a permit to make offers in Indonesia, that such entities have no representative office in the country, and that deposited funds cannot be guaranteed because no segregated account approved by the agency is used.
Account Type
Trading software
AccuIndex uses self-developed software and the MT5 platform, and it supports a mobile app. The platform carries a full MT4/5 license qualification. The software review notes that MT5 is highly customizable, available in multiple languages, and offers clear expense reports and a good search function, but it lacks two-step login and biometric authentication. Simulated trading is supported. Windows, MacOS, web, and other applications are not supported, and the overall software experience is rated Fair.
MT4/5 Server Distribution:
- MT5 servers: France, United Kingdom, China Hong Kong, United Arab Emirates, Germany
Mobile Support:
- Android: AccuConnect, AccuPay, AccuGo, Accuindex
- iOS: AccuPay, AccuGo, AccuConnect, Accuindex
Customer Service
AccuIndex's customer service supports 8 languages and 2 service regions. You can reach the team by telephone, email, and IM app for answers to most inquiries, though response times may be lengthy.
Influence
AccuIndex holds an influence rating of Class C, with its influence mainly distributed across Argentina, Australia, Bulgaria, Germany, France, the United Kingdom, China Hong Kong, Indonesia, India, and Jordan. Its average influence index is 5.17.
5-10 years
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