CommBank

Is CommBank safe and legit？ Full review

CommBank is an Australian broker established in 2003 and regulated by the Australia Securities & Investment Commission (ASIC). It operates a self-developed trading platform with mobile app support for both iOS and Android, and its customer service is available in five languages, primarily English. Strengths include its ASIC regulation, its long operating history, and live support, while the noted drawbacks are multiple disclosures and the expectation of slow response times from customer support. Its influence is rated AAA, with an average influence index of 8.98 across markets including the United Arab Emirates, Australia, Austria, Azerbaijan, Bangladesh, Belgium, and Bulgaria.

Basic Information

Regulatory Compliance and Security

CommBank is regulated in Australia, and its regulatory status is listed as Regulated with a safety level of 1.

The regulation is registered under number 234945, with the regulator's state recorded as 600.

Trading software

CommBank uses a self-developed trading platform with an MT4/5 qualification. The platform is rated "Good", while the overall software experience is rated "Fair". The software is described as highly customizable and available in multiple languages, with clear expense reports and a good search function, though it lacks two-step login and biometric authentication.

Mobile Support:

• iOS: CommBank, CommBiz, CommSec, CommSec Pocket, Smart Mini, Unloan, Wired for Wonder, The Teleporter Adventures
• Android: CommBank, CommBiz, CommSec, Smart Mini, Unloan

Customer Service

CommBank's customer service supports 5 languages, and most inquiries can be handled through its social channels; however, response times may be lengthy.

⚠️ Note: Most users can receive a response, but the waiting time is relatively long.

Influence

CommBank has an influence rating of AAA. Its influence is mainly distributed in the United Arab Emirates, Angola, Argentina, Austria, Australia, Azerbaijan, Bosnia, Bangladesh, Belgium, and Bulgaria, with an average influence index of 8.98.