Hibt, officially known as Hi BT, is a cryptocurrency exchange that was established in 2021. The company is headquartered in Canada, where it operates as a private entity. Since its inception, Hibt has aimed to provide a robust trading platform for cryptocurrency enthusiasts and investors. The primary market served by Hibt includes retail traders and institutional clients interested in trading digital assets.
Over the years, Hibt has reached significant milestones, including the launch of its trading platform and the introduction of various trading products. The exchange rebranded from its previous name, "Hots Coin," on April 21, 2024, reflecting its commitment to evolving with the digital currency landscape. Hibt has gained traction in the competitive cryptocurrency market, boasting over 2.7 million active users and a daily trading volume of approximately $25 million.
The business model of Hibt primarily focuses on retail cryptocurrency trading, offering both spot and futures trading services. The exchange provides a wide range of cryptocurrencies for trading, catering to various investor preferences. As a regulated platform, Hibt operates under the relevant laws and regulations, ensuring compliance and security for its users.
Hibt is regulated as a Money Services Business (MSB) in both Canada and the United States. The exchange is licensed by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and the Financial Crimes Enforcement Network (FinCEN) in the U.S. These licenses ensure that Hibt adheres to strict regulatory standards, providing a level of trust and security for its users.
The regulatory numbers for Hibt are as follows:
The licenses are valid for an indefinite period, provided that Hibt maintains compliance with the relevant regulations. Hibt has established legal entities in various regions to cater to its global client base, ensuring that it operates within the legal frameworks of the countries it serves.
Hibt implements a customer fund segregation policy, ensuring that clients' funds are kept separate from the company's operational funds. This practice enhances the security of user deposits. Additionally, Hibt participates in investor compensation schemes, providing an extra layer of protection for its clients.
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, Hibt requires users to complete identity verification before engaging in trading activities. This process involves submitting personal information and documentation to verify the identity of each user.
Hibt offers a comprehensive range of trading products, focusing primarily on cryptocurrencies. The exchange supports over 700 cryptocurrencies, including major coins like Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). Users can trade various currency pairs, with a significant emphasis on popular assets.
In addition to cryptocurrency trading, Hibt provides Contracts for Difference (CFDs) on various assets, including indices, commodities, and stocks. The exchange also offers futures trading on 75 pairs with leverage options of up to 1:125, making it appealing to experienced traders seeking higher exposure.
Hibt frequently updates its product offerings, adding new cryptocurrencies and trading pairs based on market demand and user feedback. The exchange's retail trading services are designed to be user-friendly, catering to both novice and experienced traders. For institutional clients, Hibt offers tailored services, including liquidity solutions and market-making services.
The exchange does not currently provide white-label solutions or asset management services, focusing instead on its core trading offerings.
Hibt supports the widely-used MetaTrader 5 (MT5) trading platform, providing users with access to advanced trading tools and features. In addition to MT5, Hibt has developed its proprietary trading platform, designed to be user-friendly and efficient for all types of traders.
The web-based trading platform allows users to trade directly from their browsers without the need for downloads. Hibt also offers a mobile application for both iOS and Android devices, enabling traders to manage their accounts and execute trades on the go.
The exchange operates on a hybrid execution model, combining Electronic Communication Network (ECN) and market-making features to provide competitive pricing and fast order execution. Hibts servers are strategically located to ensure low latency and high-speed trading experiences for its users.
For automated trading, Hibt provides API access, allowing traders to implement algorithmic trading strategies and connect their trading systems directly to the exchange.
Hibt offers several account types to cater to different trading needs. The standard account requires a minimum deposit of 5 USDT, with competitive spreads and trading fees. The exchange employs a tiered fee structure, where trading fees for spot trading range from 0.0125% to 0.10% for makers and 0.03% to 0.10% for takers, depending on the user's trading volume and account balance.
For advanced traders, Hibt provides premium account options, including VIP accounts that offer lower fees and enhanced trading conditions. Additionally, the exchange offers Islamic accounts for traders who require compliance with Sharia law.
Hibt provides a demo account for users to practice trading strategies without risking real funds. The leverage offered varies by product, with a maximum leverage of 1:125 available for futures trading.
The minimum trade size on Hibt is set at 5 units, and the exchange has clear policies regarding overnight fees, which are applied based on the positions held at the end of the trading day.
Hibt supports a variety of deposit methods, including bank transfers, credit cards, and electronic wallets. The minimum deposit requirement varies by account type, with the standard account starting at 5 USDT.
Deposits are processed quickly, with most transactions completed within a few hours. However, the exchange does not charge any deposit fees, making it cost-effective for users to fund their accounts.
Withdrawals can be made using the same methods as deposits, with specific limits and processing times depending on the chosen method. Hibt aims to process withdrawal requests within 24 hours, but users should be aware that processing times may vary based on network conditions.
The withdrawal fees structure is transparent, with clear guidelines provided on the exchange's website. Hibt ensures that users have a smooth experience when managing their funds, prioritizing security and efficiency in all transactions.
Hibt offers comprehensive customer support through multiple channels, including email, live chat, and social media platforms. The support team is available 24/7 to assist users with any inquiries or issues they may encounter.
The exchange provides multilingual support, catering to a diverse clientele across different regions. Users can access educational resources such as webinars, tutorials, and e-books to enhance their trading knowledge and skills.
In addition to educational materials, Hibt offers market analysis services, providing users with daily insights, news, and research reports to help them make informed trading decisions. The exchange also features various trading tools, including calculators, economic calendars, and signal services to support traders in their activities.
Hibt primarily serves markets in Canada and the United States, with plans to expand its reach to other regions in the future. The exchange has established regional offices to facilitate its operations and provide localized support to its users.
However, Hibt has certain geographical restrictions due to regulatory requirements. Users from countries such as Afghanistan, China, Iran, and the United States (with limitations on futures trading) are unable to access the platform's services.
The exchange is committed to complying with local laws and regulations, ensuring that its operations are legitimate and secure for all users.
In conclusion, Hibt broker stands out as a reliable cryptocurrency exchange, offering a variety of trading products, robust regulatory compliance, and dedicated customer support. With its focus on user experience and security, Hibt is well-positioned to cater to the growing demands of the cryptocurrency trading market.
FX3237204640
Hong Kong
I have a 44-minute screen recording, but HIBT customer service only replies, 'You just need to wait' I am an ordinary investor. After making a profit and withdrawing from the HIBT exchange, the money didn't arrive, and instead my account was put under risk control. I have a screen recording of the day's trades, 44 minutes long, from opening the position to withdrawal, every step clearly shown. But I've searched through online customer service and TG customer service, and all I ever get are two lines: • 'We are actively verifying, please be patient' • 'Staff are busy, please wait' When I ask 'How long do I have to wait?', they copy and paste. When I ask 'Can you give a date?', they copy and paste. This is not handling a problem; this is deliberate delay! From July 4th until now, my funds have been locked, I cannot log in to my account. What should I do.
Exposure
07-07
FX4140734958
Hong Kong
On June 28, 2026, I applied to withdraw a USDT amount from the HIBT exchange to the Binance network. The funds have not been credited yet, and there is no final confirmation record on the blockchain. After the withdrawal failed, my account was unilaterally frozen by HIBT on the grounds of "risk control,\" preventing any viewing or operation, and this has continued for over 10 days. During this period, I have contacted HIBT's online customer service and official email multiple times. The customer service only replied with template phrases such as \"under review, please wait patiently,\" never providing any specific evidence of violations or a processing timeline. On July 4, 2026, I sent a formal written demand letter to HIBT, and on July 7, I received a reply stating: \"The account has triggered the risk control review process and is under comprehensive re-examination. Specific trigger details cannot be disclosed at this time. The review result will be notified via email." —This reply is still a template response, without specifying the number of working days required for the re-examination or providing a latest completion date, effectively an indefinite delay. All transactions were legally conducted by me, and the source of funds is legitimate (deposited from Binance, verifiable via blockchain vouchers). My demands: Request HIBT to immediately lift the account freeze, return my assets via the original route, or provide a clear processing timeline with specific dates.
Exposure
07-07
FX4140734958
Hong Kong
Regarding HIBT exchange withdrawal failure and account freeze for 18 days I applied to withdraw a sum of USDT from HIBT exchange to the Binance network on June 28, 2026. The funds have not been credited to my account to date, and there is no final confirmation record on the blockchain. After the withdrawal failed, my account was unilaterally frozen by HIBT on grounds of "risk control,\" preventing any viewing or operation, which has now lasted for 18 days. During this period, I have repeatedly contacted HIBT online customer service and official email. The customer service only responded with template replies such as \"under review, please wait patiently,\" never providing any specific evidence of violations or processing timeline. On July 4, I sent a formal written reminder email, and on July 7, I received a reply stating: \"Your account has triggered the risk control verification process and is under comprehensive review. Specific triggering details cannot be disclosed at this time. The review result will be notified via email." —This reply still did not specify how many business days the review would take, nor did it provide a latest completion date. It should be noted that the official help page of HIBT clearly states that the risk control review cycle is approximately 1-3 business days, but my account has been frozen far beyond that period. I understand that the platform has risk control and compliance requirements, but the prolonged freeze without a clear timeline has indeed caused me great distress. All transactions are my legitimate operations, and the source of funds is clean (deposited from Binance, with blockchain proof available for verification). My request: I hope HBT can complete the review as soon as possible, either unfreeze the account and allow withdrawal, or provide a clear processing schedule with specific dates so that users can be informed. I have preserved all relevant evidence (withdrawal records, blockchain query screenshots, customer communication records, reminder email and reply, Binance deposit proof).
Exposure
07-16