Errante, established in 2019, is a prominent online trading platform that has quickly made a name for itself in the financial markets. The broker is headquartered in Mahe, Seychelles, with a significant operational presence in Limassol, Cyprus. It operates as a private entity and is not publicly traded. Errante primarily serves retail traders, offering access to various financial markets, including forex, commodities, indices, and cryptocurrencies.
Since its inception, Errante has reached several important milestones, including regulatory approvals and the launch of multiple trading platforms. The company is known for its commitment to transparency and client security, ensuring that traders receive a reliable trading experience. As part of its mission, Errante aims to provide innovative trading solutions and exceptional customer support, catering to both novice and experienced traders.
Errante operates under a No Dealing Desk (NDD) model, providing direct market access to its clients and ensuring competitive trading conditions. This approach allows traders to execute their strategies with minimal interference from the broker, enhancing the overall trading experience.
Errante is regulated by two major authorities: the Cyprus Securities and Exchange Commission (CySEC) and the Seychelles Financial Services Authority (FSA). The regulatory license numbers are 383/20 for CySEC and SD 038 for FSA. The dual regulation ensures that Errante adheres to strict compliance standards and provides a secure trading environment for its clients.
The licenses are valid for the duration of Errante's operations, subject to periodic reviews by the regulatory bodies. The broker maintains separate legal entities for different regions, ensuring compliance with local laws. Errante implements robust client fund protection policies, including the segregation of client funds in top-tier banks, which minimizes the risk of misuse.
Additionally, Errante participates in the Investor Compensation Fund (ICF), which protects clients' investments up to €20,000 for CySEC clients and offers insurance coverage of up to €1,000,000 for clients under the FSA regulation. The broker strictly follows Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations to ensure the integrity of its operations.
Errante offers a diverse range of trading products, catering to various trading strategies and preferences. The broker provides access to over 120 tradable instruments, including:
The range of products available is regularly updated, with new instruments added based on market demand and client feedback. Errante primarily focuses on retail trading services, although it also offers tailored solutions for institutional clients, including white-label services and managed accounts.
Errante supports multiple trading platforms, ensuring a flexible trading experience for its clients. The platforms available include:
Additionally, Errante offers a web-based trading platform, allowing traders to access their accounts from any device without downloading software. Mobile trading apps for both iOS and Android are also available, ensuring that traders can manage their accounts on the go.
Errante operates on an Electronic Communication Network (ECN) model, which facilitates direct market access and fast order execution. The broker's servers are strategically located to minimize latency, enhancing the overall trading experience. Automated trading is supported across all platforms, allowing traders to implement their strategies seamlessly.
Errante offers a variety of account types to cater to different trading needs:
All account types support a minimum trade size of 0.01 lots and offer swap-free options for Islamic traders. The leverage offered varies by account type and asset class, with maximum leverage up to 1:500 for non-EU clients and 1:30 for EU clients.
Errante also implements a margin call policy set at 100% and a stop-out level of 20%, providing traders with a clear understanding of their risk exposure.
Errante supports a wide range of deposit and withdrawal methods, making it easy for clients to manage their funds. The available methods include:
The minimum deposit requirement is $50 / €50, making it accessible for traders of all levels. Errante does not charge fees for deposits but applies a 1% handling fee for certain withdrawal methods. Additionally, an inactivity fee of $15 is charged after five months of no trading activity.
Errante prides itself on providing excellent customer support, available 24/5 through various channels, including:
The customer support team is multilingual, ensuring that traders from different regions receive assistance in their preferred language. Additionally, Errante offers a comprehensive FAQ section on its website to address common queries.
In terms of educational resources, Errante provides a range of materials, including webinars, video tutorials, and market analysis. While the educational content is helpful, some advanced materials require a minimum deposit of $300 to access. Regular webinars conducted by trading experts further enhance the learning experience for clients.
Errante primarily serves a global clientele, with a strong focus on European and international markets. The broker has offices in Cyprus and Seychelles, catering to traders across different regions. However, Errante does not accept clients from certain countries, including:
These restrictions are in place due to regulatory compliance and vary depending on the jurisdiction. Traders are encouraged to review local regulations before opening an account with Errante to ensure compliance with their respective laws.
In conclusion, Errante broker offers a robust trading environment characterized by strong regulatory oversight, a wide range of trading instruments, and user-friendly platforms. With its competitive trading conditions and commitment to client security, Errante stands out as a reliable choice for traders looking to navigate the financial markets effectively.
gh5479
Hong Kong
This is a classic scam platform where funds can only be deposited but not withdrawn. I attempted to withdraw using the TRC20 network, but the platform rejected my request, stating that funds must be returned via the ERC20 network. Subsequently, I linked an ERC20 address, but the platform again refused to allow the withdrawal, demanding that I upload the name of the exchange and wallet address. When I inquired with customer service, they absurdly claimed that I had used the BEP20 network for my deposit. I used the OKEx exchange for my deposit, which does not even support the BEP20 network. The response from customer service was clearly fabricated; they stated that I must link a BEP20 wallet address to proceed with the withdrawal. This is purely a scam platform. Can only deposit and cannot withdraw.
Exposure
03-24
Wingwing Ng
Belarus
ERRANTE's minimum deposit is on par with other platforms in the industry. Their deposit and withdrawal process is straightforward and reliable, but there's not much that sets it apart from other brokers.
37130
2024-07-23
FX2788163487
Japan
I received the following email when I tried to withdraw my profits. ------------ We have checked your usage environment in our responsible department and found that the same IP address is being used among multiple accounts (which appear to belong to different customers). This situation is likely to violate our terms of service, and we regretfully revoked the profits from the relevant trades. In addition, we took measures to freeze your account. We appreciate your understanding. ------------ My family members do not trade forex, so I have no idea where this is coming from. This is an unfair treatment.
Exposure
04-23