Is YaMarkets safe?

My niece added 500 USD, then she got 395 and tried to withdraw, and waited 20 hrs, then told her this "Dear Client, This is to inform you that your withdrawal request has been put on hold and forwarded to our team for further investigation into the trading activity associated with your account. Our Customer Service Executive will respond within 24 - 48 hours. If your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. Please note, if any suspicious activity is found, then the request will either be rejected or canceled. We request your patience and understanding in the interim." she even didn't get 50% bonus to say something like that!! don't add your money with this company, they will steal your money

Can't find the server. What happened to YAmarkets' server on MT5? Has anyone else experienced the same situation?

Withdrawing funds is very difficult, I don't know what to do.

Through the information online, I became an agent of ya market. By introducing customers and allowing them to make deposits and transactions, I got a commission of 608 US dollars. However, since November 18, I have been refusing to withdraw the commission, and there is no substantive inquiry about the platform. The answer is that their business will still vigorously develop the Chinese market in the future, and they also said that they are going to participate in the exhibition in Hong Kong. How about a platform that is not even willing to give 608 US dollars to the agent, saying that it will vigorously develop the Chinese market, isn't this an obvious way to reshuffle? A platform that does not have 608 US dollars to participate in the Hong Kong exhibition? I hope the platform will return my commission. It is not easy to be a small agent.