Grand Finance Group is a Hong Kong broker established in 2017 and regulated by the Hong Kong Gold Exchange. It runs a self-developed trading platform alongside a mobile app for iOS, with the software rated Good and the overall experience rated Fair. Customer service is offered in three languages through phone and email, and live support is available, although response times may be lengthy. Its influence rating is D, with an average influence index of 4.38, concentrated mainly in India, the Philippines, and Ukraine.
Regulatory Compliance and Security
Grand Finance Group is regulated by the Hong Kong Gold Exchange and other financial institutions. Its regulatory status is listed as Regulated, with a regulation number of 115 and a safety level of 1.
Trading software
Grand Finance Group uses a self-developed trading platform and supports a mobile app. The review of the self-developed platform notes that it is highly customizable, available in multiple languages, and provides clear expense reports, along with a good search function, but it lacks two-step login and biometric authentication. The software qualification is listed as MT4/5, and the platform rating is Good, while the experience rating is Fair.
Mobile Support:
- iOS: Grand Finance Group Mobile App
Customer Service
Grand Finance Group's customer service supports 3 languages and 1 region. You can contact them by phone or email for answers to most inquiries; however, response times may be lengthy.
Influence
The influence of Grand Finance Group is mainly distributed in India, the Philippines, and Ukraine, with an average influence index of 4.38 and an overall rating of D.