Currency Solutions Ltd, established in 2003, is a prominent player in the international money transfer market, headquartered in London, UK. The company operates as a private entity, focusing on providing foreign exchange and payment services to both individual and business clients. Since its inception, Currency Solutions has facilitated over £6 billion in transfers, earning the trust of more than 150,000 clients.
The company primarily serves markets in the United Kingdom, Europe, and internationally, catering to a diverse clientele ranging from individuals needing personal remittances to businesses managing payroll and supplier payments. Over the years, Currency Solutions has achieved significant milestones, including processing approximately half a million payments annually and maintaining a 99% customer retention rate.
The business model of Currency Solutions is centered around retail foreign exchange services, offering competitive rates and personalized customer support. The firm prides itself on high-quality service and has received numerous accolades for its customer satisfaction, positioning itself as a go-to provider for foreign currency solutions.
Currency Solutions is regulated by the Financial Conduct Authority (FCA) in the UK, holding the following regulatory numbers: Firm Reference: 630685 for payment services and Reference: 602082 for the provision of regulated products. The companys licenses are valid under the stringent guidelines set forth by the FCA, ensuring compliance with both anti-money laundering (AML) and know your customer (KYC) regulations.
Customer funds are safeguarded through a policy of segregation, meaning that clients‘ funds are held in separate accounts from the company's operating funds. This ensures that, in the unlikely event of insolvency, clients’ money remains protected. Currency Solutions does not participate in an investor compensation scheme, but the regulatory framework provides a solid level of security for clients.
The company employs robust KYC and AML measures, requiring clients to verify their identity with government-issued documentation and proof of address. This diligence helps to prevent fraud and ensure compliance with financial regulations.
Currency Solutions offers a wide range of trading products and services, primarily focusing on foreign exchange. The company provides access to over 30 different currencies, including major pairs such as GBP, EUR, and USD.
In addition to standard currency transfers, Currency Solutions offers forward contracts, which allow clients to lock in exchange rates for future transactions, protecting them from market volatility. They also provide market orders and limit orders, enabling clients to set specific price levels for their currency trades.
For businesses, Currency Solutions has tailored solutions that include hedging tools and API connectivity, facilitating seamless integration with corporate accounting systems. This is particularly beneficial for enterprises that require regular international payments or risk management strategies.
Currency Solutions currently offers a web-based trading platform, which is designed for user-friendliness and efficiency. While they do not support MetaTrader 4/5, their platform allows clients to execute transactions smoothly and manage their accounts effectively.
The company does not have a dedicated mobile application; however, their website is optimized for mobile devices, allowing users to access services on the go. Currency Solutions operates on a Market Making execution model, providing competitive pricing and timely transaction processing.
In terms of infrastructure, Currency Solutions utilizes secure servers and advanced technology to ensure reliable service. The company is also preparing to launch an online trading platform to enhance user experience further.
Currency Solutions offers a variety of account types tailored to meet the needs of different clients. The standard account conditions include:
For higher-tier clients, advanced account types may be available, including VIP accounts that offer enhanced services. The company also provides Islamic accounts for clients who require compliance with Sharia law.
The leverage offered by Currency Solutions varies depending on the product and client profile, with minimum trade sizes set at £1,000 for personal accounts. Overnight fees are applicable but vary based on the currency and amount involved.
Currency Solutions supports several deposit methods, including bank transfers and credit cards. The minimum deposit requirement varies by account type, with standard accounts requiring £1,000.
Deposits are typically processed within 1-2 business days, with no fees for transactions over £3,000. For withdrawals, clients can expect processing times of up to 3 business days, depending on the method chosen.
Withdrawal options include bank transfers, and while there are no specific withdrawal fees, clients should be aware of potential charges from their banks or intermediary institutions.
Currency Solutions prides itself on its customer support, offering multiple channels for assistance, including telephone, email, and live chat. The support team is available from 8 AM to 6 PM on weekdays, ensuring clients receive timely help.
Currently, the company operates solely in English, limiting its accessibility for non-English speakers. However, they provide a range of educational resources, including webinars, tutorials, and market analysis reports, to help clients make informed trading decisions.
Additional trading tools, such as currency calculators and market calendars, are available on their website, enhancing the overall trading experience for clients.
Currency Solutions primarily serves clients in the United Kingdom and across Europe, with offices located in Cyprus, Ireland, and the Netherlands. However, they do not accept clients from the United States or certain other regions, adhering to regulatory requirements.
The companys services are designed to cater to both personal and business clients, providing tailored solutions for each demographic. While they are expanding their reach, the primary focus remains on their existing markets, ensuring high-quality service and support.
In summary, Currency Solutions is a well-established broker in the foreign exchange market, offering a comprehensive suite of services designed to meet the diverse needs of its clients. With a focus on customer service, competitive rates, and regulatory compliance, Currency Solutions is positioned as a reliable partner for international money transfers. As a currency solutions broker, they continue to build trust and satisfaction among their growing client base.