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Dualix foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://dualix.maxigrid.com, about the company's legal and temporary regulatory information, the company's address 214 Arch. Makarios III Avenue, Office 301, ‘IDEAL BUILDING’ Agias Zonis, 3030 Limassol, Cyprus.

Dualix Forex Broker

Basic Information

Registered Region
Cyprus
Operating Period
--
Company Name
Maxigrid Limited
Abbreviation
Dualix
Company employee
--
Customer Service Email Address
support@dualix.maxigrid.com
Contact Number
+35725056200
Company Address
214 Arch. Makarios III Avenue, Office 301, ‘IDEAL BUILDING’ Agias Zonis, 3030 Limassol, Cyprus
Keywords
5-10 years
Suspicious Regulatory License
Suspicious Scope of Business
Cyprus Market Maker (MM) Revoked
High potential risk

Company profile

BASIC INFORMATION Maxigrid Limited owns Dualix, a reputable CFD and Forex online broker with many years of expertise. Its goal is to provide both active and passive investors with attractive options. The broker offers a wide variety of markets to pick from and the best trading tools to aid clients in their trading. Forex currency pairs, cryptocurrencies, energy goods, precious metals, soft commodities, as well as European, Asian, and US equities and indexes are all included in the list. Additionally, Dualix provides CFD trading, which enables users to speculate on the movement of various instruments independent of their level of expertise or available funds. It carries a considerable level of danger, though. The Portfolio Management Team and Concierge Trading Service are two more services that Dualix provides. You get the aid of experts when you sign up for their portfolio management. They assess and carry out the finest investment plans for you. It's an excellent choice for those who have the money but lack the time and knowledge to trade. A trader who resembles a personal assistant is offered by the concierge service. They are responsible for reviewing your trading and investing plans. Making the line between brokers and trading robots is a smart idea. For instance, Dualix enables you to manually exchange a variety of assets either by yourself or with the assistance of their crew. On the other hand, the majority of auto-trading robots rely on sophisticated algorithms that continuously scan the market for the best transactions. Depending on your settings, they either carry them out or notify you when that occurs. Trading robots must work through an internet broker since they are unable to take money directly from you. Robots like Oil Profit and Bitcoin Era must thus transmit money via reputable brokers like Dualix. LICENSE The Cyprus Securities and Exchange Commission (CySEC), the official supervisory body in charge of transactions in transferable securities and investment services in the Republic of Cyprus, regulates and issues licenses to Dualix. Their registration number is 269879, and their license number is 145/11. The Austrian Financial Market Authority, the German Federal Financial Supervisory Authority, the Belgian Financial Services and Markets Authority, and many other European financial market supervisors and authorities have all registered this online broker. Dualix complies with several legal and regulatory frameworks established by the European Securities and Markets Authority as a European Investment Firm (ESMA). It principally adheres to the Markets in Financial Instruments Directive II (MiFID II), a pan-European legal framework that assures the control of all financial products disseminated within the European Union. TRADING PLATFORM Dualix offers multiple trading platforms, including some of the top-rated ones available: MetaTrader 4 and 5. These are available as mobile and desktop applications and provide advanced trading features with intuitive user controls. Dualix also has its own web-based trader thats accessible even without an account. METATRADER 4 Despite the release of its replacement platform, millions of traders and investors have continued to use MetaTrader 4 (MT4) for more than a decade. It includes top-notch technical and analytical tools and a user interface that is simple to use and resembles those of other Windows software. It's simple to locate the elements you need on this trading platform to study and trade effectively. Market Trader 5 The successor to the most widely used trading platform is called MetaTrader 5 (MT5). It features a number of upgrades and advances over the prior MT4, as one would anticipate from a new model. It contains additional chart items, timeframes, and technical analysis indicators. Partial fills and level 2 market data are both offered by MT5. Sadly, it does not support backward compatibility. Software created for MT4 cannot be used with MT5. Because of this, many traders still use the earlier version. However, it does have stronger backtesting and depth of market capabilities. Dualix Trader You can access this trading platform directly from the web browser of your desktop. Its also accessible from Android and iOS devices. This platform allows you to buy and sell every trading asset that Dualix has and offers some essential functions such as Stop Loss and Take Profit. The charts have several configuration settings as well to enable more in-depth analysis. BUSINESS SCALE Dualix provides 24/5 access to hundreds of assets. You can trade Forex currency pairs, digital currencies, soft commodities, precious metals, and other products with flexible CFDs. It also offers the ability to exchange stocks. ACCOUNT TYPES There are five different account kinds offered by Dualix: Basic, Bronze, Silver, Gold, and Premium. These accounts satisfy the needs and goals of the majority of traders. Their respective minimum deposits are 250, 1000, 2500, 5000, and $50,000 USD. A demo account, live chat assistance, and access to MT4, MT5, and Dualix Trader are some characteristics that all kinds have in common. The maximum leverage is the same across the board, 1:30, and so is the stop out level of 50 percent as specified by ESMA laws. Relationship managers, Trading Central's daily newsletters, and premium signals are some of the tools and advantages available to Silver-level customers and higher. The commissions per lot start at 12 EUR/USD and go as low as 7 EUR/USD on Premium Accounts. Theres also a VIP service available for clients that deposit more than 200000 EUR/USD. Customer Support Dualix offers live chat support around the clock and provides a couple of ways to get in touch with them, such as email and phone calls. You can follow their latest developments and news through their social media as well. Education This online broker provides education resources that are suitable for people with little trading knowledge and complete beginners. Its entirely free and offers excellent information about standard terminology and assets. The page also explains how risk management works, the various ways you can analyze markets, and several other valuable trading tips.

Rating Index

Pros

CySEC license provides a level of regulatory oversight.
Supports the widely-used MetaTrader 4 platform for trading.
Offers a diverse range of financial instruments, including forex, CFDs, and cryptocurrencies.

Cons

High trading costs with fixed spreads that are not competitive.
No demo account available for the MT4 platform, limiting trial opportunities.
Excessive fees for account maintenance and inactivity, which are uncommon in the industry.
How to login to Dualix?
dualix Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a dualix Account Registering for a dualix account is the first step towards accessing their trading services. Heres a comprehensive guide to help you through the d

Dualix Forex Broker - Complete Information Guide

1. Broker Overview

Dualix, officially known as Dualix Maxigrid, was founded in 2011 and is headquartered in Cyprus. The broker operates as a private entity and primarily caters to retail forex traders, offering a wide range of financial instruments. Over the years, Dualix has established itself in the forex market, providing clients with access to various trading products, including currencies, commodities, and cryptocurrencies.

The company's development has seen several milestones, including the launch of its trading platform and various promotional campaigns aimed at attracting new clients. Dualix is part of the Maxiflex Ltd. group, which encompasses several other trading brands. The business model of Dualix focuses on retail forex trading, providing services to individual traders looking to engage in the forex market.

2. Regulatory and Compliance Information

Dualix was once regulated by the Cyprus Securities and Exchange Commission (CySEC), holding a license number that allowed it to operate within the European Union. However, this license was withdrawn in early 2022 due to regulatory violations and failure to comply with necessary operational standards. As a result, the company is currently classified as unregulated.

The lack of regulatory oversight raises concerns regarding the safety of client funds. Dualix previously implemented a segregation of client funds policy, ensuring that client deposits were kept separate from the company's operational funds. However, with the revocation of its license, the effectiveness of this policy is now questionable.

The company has also stated its commitment to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures, but the absence of a regulatory body to oversee these practices diminishes their credibility.

3. Trading Products and Services

Dualix offers a diverse range of trading products, including:

  • Forex Currency Pairs: The broker provides access to numerous forex pairs, including major, minor, and exotic currencies.
  • CFD Products: Clients can trade contracts for difference (CFDs) on various asset classes, including:
  • Indices
  • Commodities (like oil and gold)
  • Stocks
  • Cryptocurrencies
  • Special Products: Dualix has been known to offer unique trading opportunities, although specific details on newly added products are not frequently updated.

The broker's retail trading services are designed for individual traders, while institutional services are not emphasized in their offerings. There is no indication of white-label solutions or asset management services being provided at this time.

4. Trading Platforms and Technology

Dualix primarily utilizes the MetaTrader 4 (MT4) trading platform, which is well-known for its user-friendly interface and robust trading tools. The broker does not appear to offer a proprietary trading platform, focusing instead on MT4 for all client trading needs.

  • Web-Based Trading: Dualix provides a web-based version of the MT4 platform, allowing traders to access their accounts from any internet-enabled device.
  • Mobile Applications: The broker supports mobile trading through the MT4 app available on both iOS and Android devices.
  • Execution Model: Dualix operates on an ECN (Electronic Communication Network) model, which is designed to provide direct access to the interbank market, ensuring tight spreads and rapid order execution.
  • Server Location: The broker's server infrastructure is located in regions that facilitate low-latency trading, although specific details are not disclosed.
  • API Access: There is no clear information regarding API integration or support for automated trading strategies.

5. Account Types and Trading Conditions

Dualix offers several account types with varying conditions:

  • Standard Account:
  • Minimum Deposit: €250
  • Spread: Variable spreads apply
  • Commission: Depends on the trading volume
  • Advanced Account Types: While specific advanced account types are not detailed, the broker may offer options for higher deposit levels with potentially lower spreads.
  • Islamic Accounts: Information regarding the availability of Islamic accounts is not explicitly mentioned.
  • Demo Accounts: Dualix provides demo accounts for traders to practice without financial risk.
  • Leverage: The broker offers leverage up to 1:30, which is standard for retail forex trading.
  • Minimum Trade Size: The minimum trade size is 0.01 lots.
  • Overnight Fees: Information regarding swap rates or overnight fees is not readily available.

6. Fund Management

Dualix supports various deposit and withdrawal methods, including:

  • Deposit Methods:
  • Bank transfers
  • Credit cards
  • E-wallets (specific options not detailed)
  • Minimum Deposit Requirement: The minimum deposit for standard accounts is €250.
  • Deposit Processing Time: Typically processed within a few business days.
  • Deposit Fees: No specific deposit fees are mentioned.
  • Withdrawal Methods: Similar to deposits, but specific withdrawal options are not detailed.
  • Withdrawal Processing Time: Generally takes several business days.
  • Withdrawal Fees: Information on fees associated with withdrawals is not provided.

7. Customer Support and Educational Resources

Dualix offers customer support through various channels:

  • Support Channels:
  • Phone
  • Email
  • Online chat
  • Service Hours: The support team is available during standard business hours, but specific time zones are not mentioned.
  • Multilingual Support: The broker supports English as the primary language.
  • Educational Resources: Dualix provides limited educational resources, which may include:
  • Webinars
  • Tutorials
  • Market analysis services (specific offerings not detailed)
  • Trading Tools: Basic trading tools such as calculators and economic calendars are typically available.

8. Regional Coverage and Restrictions

Dualix primarily serves clients in Europe, particularly within the EU region. However, the broker's operational status has been affected by its unregulated status.

  • Main Service Markets: Focuses on the European market.
  • Regional Offices: The main office is located in Cyprus.
  • Restricted Countries: Due to its regulatory status, the broker may not accept clients from certain jurisdictions, but specific countries are not listed.
  • Special Restrictions: Given the withdrawal of its CySEC license, potential clients should exercise caution when considering trading with Dualix.

In conclusion, the Dualix broker has faced significant challenges, particularly regarding its regulatory status and operational transparency. While it offers a range of trading products and services, the lack of oversight from a regulatory body raises concerns for potential clients. Traders should carefully consider these factors before engaging with the broker.

Dualix Forex Broker has an overall rating of 1.53, Regulatory Index 0.00, License Index 0.00, Business Index 7.19, Software Index 4.00 Risk Control Index 0.00.