ACENDEN Deposit

Acenden has received positive ratings from S&P, indicating above-average performance in mortgage servicing.

The company has a strong management team with extensive experience in the industry, enhancing its operational effectiveness.

Acenden has developed effective processes for loss mitigation and debt management, which can benefit clients in difficult financial situations.

There have been historical complaints about customer service, particularly when clients are in arrears, leading to trust issues.

Acenden's ownership changes may lead to uncertainty regarding its future operations and service quality.

Some clients have reported issues with paperwork accuracy and responsiveness, raising concerns about transparency and communication.