MUFG

Is MUFG safe and legit？ Full review

MUFG is a Japan-based broker established in 2001 and regulated by the Financial Conduct Authority, the Labuan Financial Services Authority, and the Securities and Futures Commission of Hong Kong. It operates a self-developed trading platform with Mobile App support, and its software experience is rated Smooth, offering high customization, multiple languages, and clear expense reports. Customer service supports English and is reachable via several social channels, though response times may be lengthy. Its influence rating is AAA, with an average influence index of 8.94. Strengths include regulation by multiple regulators, a long operating history, and live support, while potential drawbacks include multiple disclosures and slow customer support responses.

Basic Information

Regulatory Compliance and Security

MUFG is regulated by three authorities, and its regulatory status is fully compliant (States: 600), with a safety level of Level 1.

Trading software

MUFG uses a self-developed trading platform and supports a Mobile App. The platform is highly customizable, available in multiple languages, and provides clear expense reports and a good search function, though it lacks two-step login and biometric authentication. MT4/5 qualification is also indicated. The software experience is rated Smooth.

Mobile Support:

• iOS
• Android

Customer Service

MUFG's customer service supports 3 languages. Most inquiries can be answered through the IM App, and the broker is also reachable via Facebook, Instagram, and YouTube. Response times may be lengthy.

⚠️ Note: Response times from customer support may be lengthy.

Influence

MUFG holds an influence rating of AAA. Its influence is mainly distributed in Argentina, Austria, Australia, Bangladesh, Belgium, Bolivia, Brazil, Belarus, Canada, and Switzerland, with an average influence index of 8.94.