DBG Markets Review 192
On the morning of August 1st, I made a deposit at DBG Markets (DBG), which was not credited in time, resulting in a margin call and a loss of $1,800. My account number is 7787348. Despite multiple communications, the platform has refused to compensate, even though I have uploaded screenshots of the deposit. After consulting with customer service for an hour and providing various proofs, they claimed I had transferred to the wrong account. Fortunately, I had saved a screenshot of the deposit information provided by the platform, and it turned out that the deposit account number they provided was incorrect (see screenshot below). I have two accounts with DBG Markets; another account, 8201216, has been trading since August 2022 and has accumulated losses totaling $486,860. There have been previous instances of platform freezing which I initially disregarded, but now I seriously suspect that the platform uses various means to cause client losses from which they profit. I demand compensation for all my losses and advise investors to steer clear of such platforms.
It's been several days, it's been like this all the time, I guess they are preparing to run away. Fortunately, I didn't invest much money.
My trading account number is 7786237, and the scammer's account number is 8209829. On July 9th, I deposited $5,000 USD. While I was asleep at night, the agent logged into my account which had a balance of $5,739 USD at the time. Without my consent, the agent traded 80 lots with the $5,000, resulting in total losses and a burst account. My account was blown up within half a day of opening it. Furthermore, this person has repeatedly manipulated and blown up other people's accounts, affecting many victims. I request that the platform contact me to discuss this matter. Freeze the agent's account and compensate me for my losses. I have already lost $180,000 USD due to a burst by the platform at AxiTrader and have filed a case. I hope the platform will negotiate with me; otherwise, I will have no choice but to file another report.
My DBG account is 8315339. I deposited RMB 49,776 through the platform at 00:15:30 on April 17. The payee is Zheng Deqiang, and the account number is 8869. Due to the problem of the platform's acceptor account, all my bank cards were classified as fraudulent accounts by the Economic Investigation Brigade on May 12 and frozen. The bank card status is only for receiving but not for paying. Among them, my salary card (Agricultural Bank card) and China Construction Bank and Postal Savings Bank bank cards are in the status of neither receiving nor paying. On May 13, I went to the Criminal Investigation Brigade to release the control, and was told that it would take 17 working days for my account to be released. From May 12 to June 13, due to the problem of the bank card account, my various loans and credit card repayments were not paid in time, resulting in 7 overdue items in the credit report! In addition, on June 7, my salary was not paid due to account problems. I had to inform my company about my account situation. The company’s disciplinary committee suspended me for participating in online gambling and deducted 3% of my annual performance salary. The entire bank was notified and my position was adjusted from a regular section chief to a deputy section chief, which affected my career. It is not only inconvenient and troublesome for my life and work, but also has a great impact on my personal reputation in the company. I now apply for compensation of $10,000 for the resulting economic losses, reputation losses and credit overdue issues, and hope to be dealt with! I have communicated with the platform many times, but no one responded!
The platform maliciously blocked my personal accounts and trading backends, resulting in the inability to withdraw funds normally. At 13:49 on June 29, 2024, all my three accounts on DBG Markets suddenly became invalid accounts, and I could not log in to the backend. There is no reason to maliciously withhold customer funds. How dare you arbitrarily turn customer accounts into invalid accounts??? And there is still $1,500 in my personal account.
Been trading with DBG Markets and honestly, it's been pretty chill. Withdrawals are fast, no headaches there, and their support team is always on point. Super easy to use their platform too.
I have been an agent for DBG for several years, and now it is getting worse and worse. The withdrawal rate is fixed at 7.19, and the deposit rate is 7.32! ! ! The exchange rate difference is huge (it changes with the exchange rate). Since the people in Shanghai branch were arrested, they all ran abroad! I saw that the commission was about 13,000 yesterday. I planned to withdraw money today, and I saw that the commission was only 11,000. . . I immediately asked the customer service, and the customer service said it was a system upgrade error [Due to a technical error in the system upgrade, our company caused an abnormality in the commission data statistics from June 4 to 13. Due to this error, some agent accounts generated additional commissions during this period. After emergency investigation and repair by our technical team, the system has now returned to normal and the relevant data has been corrected. ] It is getting more hateful. Will I believe it? Even if it is an error, they don’t even inform me of an email, and directly deduct my money. If I didn’t ask, they won’t tell me. The following is a screenshot of the chat with the customer service!
On December 4, the highest price of all platforms was around 2144, while the highest price of DBG Markets was raised to 2169, maliciously raising the price by 25 USD, resulting in a 200,000 USD account being liquidated at 2169. I communicated with the platform, and they also admitted that it was the platform's quotation problem that caused the account to be liquidated, and promised to compensate 50,000 USD. I had just experienced a liquidation, and my mood and state were very bad, so when the platform said to compensate 50,000 USD, I agreed. But then the price plummeted by 172 USD, and I slowly came to my senses. After all, it was a 200,000 USD account, and it was not caused by me. The platform should compensate for the liquidation caused by the platform's quotation error. I contacted the platform again, but DBG Markets told me that the platform's quotation system quoting 2169 or 2237 was a normal phenomenon and was not the responsibility of the platform. However, the quotes of most platforms were around 2144, and only DBG Markets had a premium of up to 25 US dollars. In addition, I learned that not all accounts of DBG Markets had a premium at that time. After that, I called again, but the other party’s number was no longer in service, and the other party refused to answer any emails related to this matter. After communicating for half a year, I can only expose it. I hope you can help me recover my hard-earned money of 150,000 US dollars.
