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My deposit via Pix was not credited to my account, it was debited from my bank account instantly and they have been stalling me for 3 days, regrettable.

On the 6th, I broke through multiple orders with a high price of 1981.5, which is around 2.5 points higher than the current price at that time. The announcement of bearish data indicates that the gold point is open low, while the long downward trend of the K-line leads to a bearish outlook. And my order closed at a price higher than the listed price. After the transaction, it explodes in seconds. I checked and found out that the price quoted in 1980 was not as high as 1981.74, so I don't know how the transaction was made. After contacting customer service for a few days, the answer was that the floating point has reached this price level. If you take a look at the above pictures, you will understand. Figure 4 is the price chart of his website at that time. At that time, his highest price was 1979.43, and my order was sold several points higher than 1981.74. The customer service did not provide a quotation table, but only asked me to check the transaction table 1. They said that table 1 is a quotation table, that is, why there is no selling price in the quotation table, only the buying price. The order lost $1060.80, and I personally lost $599.02. The account was negative at 461.78 yuan and only returned to zero after more than a week. The Yixin platform does not have sufficient evidence and reasons to indicate that this order is normal. So I request the platform to compensate me for my losses.

Order are somehow closed. I thought it is phone problem, but I found that it is platform problem for many times.

On February 20, 2022, at about 7.10 in the morning, I looked at my account and suddenly it became a huge negative number. Please help me solve it

I have two spot gold trading platform in eXchange short single transaction, a 0.01 hand 1830.78, another hand opening price 0.3 hand 1838.66 buy gold ten data watch 11:23 minutes gold price trend to 1843.16 open mt5 see has been closed out, however 0.01 hand save in, however closed out 0.3 hand gold short single caused a single $135 loss after Now the spot gold price immediately large trend down to as low as 1840.83 I suspect that EaseUS platform malicious intervention to close the transaction to make my account loss