easyMarkets

Is easyMarkets safe and legit？ Full review

easyMarkets is an Australia-based broker established in 2004 and regulated by the Australian Securities & Investment Commission, the Cyprus Securities and Exchange Commission, the British Virgin Islands Financial Services Commission, and the Seychelles Financial Services Authority. It offers five account types, supports self-developed software alongside MT4 and MT5 with mobile apps for iOS and Android, and provides customer service in 17 languages. Its influence rating is B, with an average influence index of 6.83. The broker's advantages include regulation by multiple authorities, a full MT4/5 license, and a wide selection of account types, while the notable concerns are multiple regulatory disclosures, negative disclosures from regulators, and a high number of user complaints.

Basic Information

Regulatory Compliance and Security

easyMarkets is regulated by four financial authorities, and its safety level is Level 1. Two of the entities — the Cyprus Securities and Exchange Commission and the Australian Securities & Investment Commission — hold full onshore authorizations, while the British Virgin Islands Financial Services Commission and the Seychelles Financial Services Authority licenses are classified as offshore regulation. Three regulatory disclosures are on record for the broker, originating from Japan's Financial Services Agency, Indonesia's Commodity Futures Trading Supervisory Agency (BAPPEBTI), and the Securities Commission Malaysia, each flagging unregistered or unauthorized activity.

Account Type

easyMarkets offers 5 account types:

Trading software

easyMarkets uses self-developed software alongside MT4 and MT5, and supports a Mobile App. The review platform is MT5, which is highly customizable, available in multiple languages, and offers clear expense reports with a good search function, though it lacks two-step login and biometric authentication. The software qualification is a full license for MT4/5, and the overall software experience is rated Fair.

MT4/5 Server Distribution:

• MT5: easyMarkets-Live (United States, Hong Kong, China)
• MT4: EasyForex-Live (China, United States, Germany, Hong Kong, Israel); EasyForex-Demo (United States, Israel)

Mobile Support:

• iOS: easyMarkets Online Trading
• Android: easyMarkets mobile app

Customer Service

easyMarkets customer service supports 17 languages and 1 service region. Users can reach the team by phone, email, and instant messaging apps for answers to most inquiries, though response times may be lengthy.

Most inquiries receive a response, but the waiting time may be lengthy.

Influence

easyMarkets has an influence rating of B and an average influence index of 6.83, with its influence mainly distributed across Argentina, Austria, Australia, Bulgaria, Bolivia, Brazil, Chile, Colombia, Germany, and Dominica.