GOLDEX Broker Review

　　

Goldex 2025 Review: Everything You Need to Know

　　Summary: The Goldex trading platform has garnered mixed reviews, with some users praising its focus on gold trading and mobile accessibility, while others express concerns regarding its regulatory status and high minimum deposit requirements. The platform primarily caters to experienced investors seeking to trade physical gold, but its offerings may not suit all traders.

　　Note: It's important to highlight that Goldex operates under different entities across regions, which may affect user experiences and regulatory compliance. This review aims to provide a fair and accurate representation of Goldex based on available information.

　　

Ratings Overview

Category	Rating (out of 10)
Account Conditions	5
Tools and Resources	6
Customer Service and Support	6
Trading Setup (Experience)	7
Trustworthiness	4
User Experience	6

　　We assess brokers based on user feedback, expert opinions, and factual data gathered from various sources.

　　

Broker Overview

　　Founded in 2017, Goldex Technologies Limited operates a trading platform specializing in physical gold trading. The platform is recognized for its innovative approach to gold transactions, providing users with a mobile app that allows 24/7 access to the gold marketplace. It primarily offers spot gold trading services, catering to individual investors, financial institutions, and enterprises. The platform operates under the regulatory oversight of the Chinese Gold & Silver Exchange Society (CGSE) in Hong Kong, holding a Type B license. However, the lack of broader regulatory compliance raises concerns among potential users.

　　

Detailed Analysis

　　Regulatory Regions: Goldex is regulated in Hong Kong under the CGSE, which provides a level of oversight. However, it lacks regulation in other key markets, which can be a red flag for potential investors. This limited regulatory framework may impact user trust and the overall trading experience.

　　Deposit/Withdrawal Currencies: Goldex primarily accepts deposits in GBP, with options for bank transfers and debit card payments. There is a minimum deposit requirement of £20,000, which may deter smaller investors. Withdrawals incur a £5 fee and may take up to three working days, adding another layer of cost for users.

　　Bonuses/Promotions: There is no clear information on current bonuses or promotions offered by Goldex, which may limit its appeal compared to competitors that provide such incentives.

　　Asset Classes: Goldex focuses exclusively on physical gold trading, which may not cater to all investor preferences. The platform does not support a diverse range of financial instruments, which can be a limitation for those looking to build a varied portfolio.

　　Costs (Spreads, Fees, Commissions): Goldex charges a trading commission of 0.75% for each transaction, totaling 1.5% for complete transactions (buying and selling). Additionally, users face a monthly vaulting fee of 0.02% based on the total value of their gold holdings, which can add to the overall cost of trading.

　　Leverage: The platform does not provide specific information regarding leverage options, which may limit trading strategies for more experienced investors.

　　Allowed Trading Platforms: Goldex operates through its proprietary mobile app, which is available for both iOS and Android devices. This mobile-centric approach enhances accessibility for users, allowing them to trade on the go.

　　Restricted Regions: While specific restricted regions are not mentioned, the lack of broader regulatory oversight could imply limitations in certain markets.

　　Customer Service Languages: Goldex provides customer support primarily in English, with email and phone support available during standard business hours.

　　

Ratings Recap

Category	Rating (out of 10)
Account Conditions	5
Tools and Resources	6
Customer Service and Support	6
Trading Setup (Experience)	7
Trustworthiness	4
User Experience	6

　　

Detailed Breakdown

　　Account Conditions: Goldex's minimum deposit of £20,000 is a significant barrier for many retail investors, limiting accessibility. The platform does not offer a demo account, which could help new users familiarize themselves with trading before committing real funds.

　　Tools and Resources: The mobile app is user-friendly and provides essential features for trading gold. However, the lack of educational resources or advanced trading tools may leave some users wanting more.

　　Customer Service and Support: While customer support is available via email and phone, the limited hours may not meet the needs of all users, particularly those in different time zones.

　　Trading Setup (Experience): Users have reported a generally positive trading experience, particularly with the mobile app's functionality. However, the focus on gold trading may not appeal to all investors.

　　Trustworthiness: Concerns about the platform's regulatory status and high fees contribute to a lower trust rating. Users have expressed apprehension regarding the unregulated nature of certain aspects of Goldex's operations.

　　User Experience: Overall, the user experience is satisfactory, particularly for those focused on gold trading. However, the high minimum deposit and lack of diverse trading options may deter potential users.

　　In conclusion, while Goldex offers a specialized platform for gold trading, potential users should weigh the benefits against the limitations, including regulatory concerns and high entry costs. As always, it's advisable to conduct thorough research and consider personal investment needs before engaging with any trading platform.