GENERAL INFORMATION AND REGULATION

　　CapTrader was launched in 1997. The company offers online brokerage services with direct market access to over one million financial insspanuments in 24 currencies in 31 countries. It covers over 125 universal exchanges including Forex, Bonds, ETFs, Stocks, and more.

　　A Forex broker like CAPTRADER provides traders with access to one or more platforms that will allow them to buy and sell foreign currencies. Forex brokers are also known as retail or currency trading brokers. Retail currency traders in turn use these broker companies to gain access to the 24-hour currency market for speculation purposes.

　　Forex broker services can also be provided for institutional clients and large companies such as investment banks.

　　CAPTRADER is an owner-managed Forex Broker founded in Germany in 1997, operated by the German FXFlat Wertpapierhandelsbank GmbH and with headquarters in Ratingen. CAPTRADER mostly offers broker-related trading services and although its base is in Germany, the company has become operational around the world. CAPTRADER can be seen as a repuspan broker but due to the relatively high minimum deposit requirement, it may be more suitable for experienced traders.

　　COMMISSIONS AND SPREADS

　　CAPTRADER accounts may incur the following costs:

　　The commission is charged at 0.3 base points and upwards on most assets, which is not very competitive.

　　For major currencies such as EUR / USD, the spread is 0.2 pips.

　　No deposit fees are charged, but withdrawals start to incur fees after the second withdrawal per month and are charged at up to 8 Euros for pay-outs by bank transfers.

　　An inactivity fee is also charged to every trader with equity below $1 000.

　　MARKET INSTRUMENT

　　CapTrader provides access to 7 categories of assets and trading instruments: Forex, commodities, stocks, ETFs, futures, options, CFDs and Bonds.

　　ACCOUNT AND LEVERAGE

　　A forex account is a trading account held by a trader with a company like CAPTRADER, that is issued with the primary purpose of trading through its platforms. Usually, the number and type of accounts that a trader can open with a broker company differ according to the country in which the brokerage operates, the country of residence of the trader, and the regulatory authorities under whose jurisdiction it operates.

　　CAPTRADER operates as an introducing broker for Interactive Brokers which opens up the opportunity of many more account types and markets from that well-known broker. CAPTRADER itself offers a demo account and two types of standard trading accounts.

　　Demo account

　　Traders that are interested in joining CAPTRADER but would like to get to know it first and without risk, can open the free demo account with all the same functions as a real account.

　　This step may be extremely important for new customers since a very high minimum deposit of 2 000 EUR or USD is required to open a live account.

　　Standard Cash Account

　　Within the standard account type of CAPTRADER, you can select a Cash Account to trade across a huge range of diverse markets.

　　Standard Margin Account

　　Within the standard account type of CAPTRADER, you can also select a Margin Account to trade across the same range of diverse markets.

　　Since CAPTRADER acts as an introducing broker for Interactive Brokers, customers will be able to use the opportunity of many more account types and markets from that broker too.

　　CAPTRADER is one of the few brokers that accept traders from the United States.

　　TRADING PLATFORM AVAILABLE

　　The forex trading software, also called the platform, provided by a broker company to its clients to carry out their trades can be a multi-asset one that allows clients to trade forex as well as other asset classes like CFDs on stocks, stock indices, precious metals, and cryptocurrencies.

　　Some companies provide their own proprietary platform, while others prefer well-known platforms. If there is a choice, the trader should keep in mind what he would like to trade.

　　CAPTRADER offers the following platforms that can be used by traders:

　　Trader WorkStation (TWS)

　　Trader WorkStation (TWS) is a high-performance platform with particular trading modules which is suitable for trading shares, ETFs, futures, and options.

　　Web Trader

　　WebTrader is a handy trading platform that is reachable via any web browser on any computer.

　　Mobile Trader

　　Mobile Trader is a downloadable app that can be used on Windows mobiles, BlackBerry devices, and any other devices that use WAP or i-Mode.

　　Agena Trader

　　Agena Trader is a unique and simple structured trading platform that is designed to provide suitable trading solutions to all traders, despite their level of skills or trading volumes.

　　As an introducing broker, these platforms are all compatible with Interactive Brokers trading accounts and services.

　　DEPOSIT AND WITHDRAWAL

　　CAPTRADER requires a minimum deposit amount of 2 000 euros or dollars to open any of its account types.

　　The only payment method accepted by the company to fund trade accounts is a bank transfer. Withdrawals of profits can also only be made by a bank transfer. Deposits and withdrawals can however be made in several currencies, including Euro, US Dollar, Swiss Francs, and British Pounds.

　　Withdrawal monies are usually credited to the traders bank account within a few business days.

　　CUSTOMER SERVICE

　　The customer support team of CAPTRADER can be reached via a web-based chat service, an FAQ section on their website, and numerous EU-based hotline numbers available between 08:30 and 19:00 EU time.

　　The live chat option is available in German and English.