Sandai Forex Broker provides real users with 1 positive reviews, * neutral reviews and * exposure review!
Business
License
I'm always looking for platforms that can handle my high-volume trades without lag, and Sandai FX fits the bill. Their MT4 and MT5 platforms are robust, and I particularly appreciate the tight spreads on the ECN account which really help in keeping my trading costs down.
Our comprehensive sandai review shows serious problems with this broker. Traders should think carefully before investing with this company because we found many warning signs that suggest major issues.
Sandai Investment started in 2020 and is registered in Saint Vincent and the Grenadines. The company says it helps people trade currencies and other financial products. However, our research shows this broker has been called a complete scam by many sources, and it has a terrible 1-star rating on Trustpilot where every single review is negative.
The broker does not have proper licenses from financial authorities. This is a basic requirement that all legitimate brokers must have. While Sandai offers the MT5 trading platform and lets people trade forex, precious metals, and commodities, these few good features cannot make up for all the serious problems we found.
The platform targets traders who want to trade international currencies. Given all the negative feedback and lack of proper oversight, we strongly advise people to stay away from this broker. The company also fails to provide clear information about account conditions, fees, and customer support, which makes us even more concerned about whether this broker is legitimate.
This sandai review uses information that is available to the public and feedback from users that we collected from various sources in 2025. We have not tested the platform ourselves, so this review represents our analysis of available information rather than our personal experience with the broker.
Readers should know that Sandai's registration in Saint Vincent and the Grenadines may have different rules compared to major financial centers. The rules in this region may not protect investors as well as established financial centers do. We strongly recommend doing more research and talking with financial advisors before making any investment decisions based on this review.
Based on our analysis of available information, here are our ratings for Sandai across six key dimensions:
| Category | Score | Justification |
|---|---|---|
| Account Conditions | 1/10 | No specific account information available in public sources |
| Tools and Resources | 6/10 | Offers MT5 platform and multiple asset classes |
| Customer Service | 1/10 | Negative user feedback indicates poor service quality |
| Trading Experience | 2/10 | Limited positive feedback, predominantly negative user reports |
| Trustworthiness | 1/10 | Flagged as scam, lacks regulatory credentials |
| User Experience | 1/10 | 1-star Trustpilot rating with universally negative feedback |
Sandai Investment started in 2020 as a derivatives broker based in Saint Vincent and the Grenadines. The company says it provides access to international currency markets for traders who want to trade forex and related financial products. Even though the broker is new, it has quickly become known in the trading community, but unfortunately for all the wrong reasons.
The company's business focuses on online trading services through digital platforms. It concentrates on currency pairs, precious metals, and commodity trading. Sandai tries to attract both new and experienced traders by offering the popular MetaTrader 5 (MT5) trading platform, which many people in the industry recognize for its advanced features and analysis tools.
However, our sandai review shows that despite these apparent offerings, the broker has serious credibility problems. The lack of proper oversight from regulators and the absence of clear licensing information creates serious questions about whether the company is legitimate and follows proper standards. Multiple sources have found concerning patterns in how the broker operates that potential clients should carefully consider before investing any money.
Available information does not show any oversight from recognized financial authorities. This lack of regulatory credentials represents a major concern for potential traders who want secure and compliant trading environments.
Specific information about deposit and withdrawal options is not detailed in available public sources. This creates uncertainty about how clients can manage their funds and potential problems with accessing money.
The broker's minimum deposit requirements are not clearly specified in available documentation. This makes it difficult for potential clients to understand how much money they need to start trading.
No specific information about bonus structures or promotional campaigns is available in current sources. This suggests either that such programs do not exist or that the company lacks transparency in its marketing materials.
Sandai offers access to several types of assets including foreign exchange currency pairs, precious metals such as gold and silver, and various commodity instruments. This selection provides some variety for traders who want to trade in different market sectors.
Detailed information about spreads, commissions, overnight fees, and other trading costs is not available in public sources. This creates uncertainty about how much it actually costs to trade with this broker.
Specific leverage offerings and maximum ratios available to clients are not detailed in available information. This makes it difficult to assess risk management parameters.
The broker only offers the MetaTrader 5 (MT5) trading platform. This platform provides advanced charting tools, automated trading capabilities, and comprehensive market analysis features.
Information about geographic limitations or restricted territories is not specified in available sources.
Available customer service languages are not detailed in current documentation.
This sandai review highlights the concerning lack of transparency in many fundamental areas that legitimate brokers typically address comprehensively.
The account conditions category gets our lowest possible rating because there is no detailed information about account types, features, and requirements. Legitimate brokers usually provide comprehensive details about different account levels, each with specific benefits, minimum deposit requirements, and unique features designed to serve various types of traders.
In professional forex trading, account condition transparency is fundamental to building trust and allowing traders to make informed decisions. Standard industry practice includes offering multiple account types such as standard, premium, and VIP accounts, each with clearly defined parameters including minimum deposits, spread structures, and additional services.
Unfortunately, our sandai review shows that Sandai fails to provide this essential information through publicly available channels. The lack of clarity about account opening procedures, verification requirements, and special account features such as Islamic accounts for Muslim traders further reduces confidence in the broker's professionalism and commitment to serving diverse client needs.
User feedback from Trustpilot and other review platforms consistently mentions poor account conditions and lack of transparency. This contributes to the overwhelmingly negative reputation. Without clear account information, potential traders cannot properly assess whether the broker's offerings match their trading goals and financial capabilities.
The tools and resources category represents the only area where Sandai shows some positive qualities, earning a moderate score of 6 out of 10. The broker's provision of the MetaTrader 5 (MT5) platform deserves recognition because MT5 is widely regarded as one of the industry's most sophisticated trading platforms, offering advanced charting capabilities, automated trading through Expert Advisors, and comprehensive technical analysis tools.
MT5's multi-asset functionality works well with Sandai's offering of forex, precious metals, and commodities, allowing traders to manage diverse portfolios through a single platform interface. The platform's advanced order types, including market, pending, stop, and trailing stop orders, provide traders with essential risk management capabilities.
However, the positive aspects of platform provision are significantly undermined by the absence of additional resources that professional traders expect. There is no available information about research and analysis resources, educational materials, market commentary, or economic calendars that could enhance the trading experience. Legitimate brokers typically supplement their platform offerings with comprehensive educational resources, daily market analysis, and expert insights.
The lack of information about automated trading support, custom indicator availability, and third-party tool integration further limits the overall resource assessment. While MT5 itself is capable, the broker's failure to provide supporting resources and educational materials prevents a higher rating in this category.
Customer service represents one of Sandai's biggest weaknesses, earning the lowest possible rating based on consistently negative user feedback and apparent lack of professional support infrastructure. The Trustpilot reviews and other user feedback sources repeatedly highlight poor service quality, unresponsive support teams, and inadequate problem resolution capabilities.
Professional forex brokers typically maintain multiple customer service channels including live chat, telephone support, email assistance, and comprehensive FAQ sections. They also provide multilingual support to serve international client bases and maintain extended service hours to accommodate global trading schedules.
Available information suggests that Sandai fails to meet these industry standards. Users report difficulties in reaching customer service representatives, delayed responses to inquiries, and unsatisfactory resolution of account-related issues. The absence of clearly defined customer service channels and support availability hours further compounds these concerns.
The lack of transparency about customer service languages, response time commitments, and escalation procedures shows a fundamental disregard for client satisfaction and professional service standards. For traders dealing with financial instruments and potentially significant sums of money, reliable customer support is not merely convenient but essential for addressing urgent trading issues, technical problems, and account management needs.
The trading experience category receives a very low rating of 2 out of 10, reflecting the significant gap between the technical capabilities of the MT5 platform and the overall trading environment provided by Sandai. While MT5 itself offers robust functionality, the trading experience includes much more than just platform features.
Critical factors including platform stability, execution speed, order processing reliability, and overall system performance are not adequately documented or verified through positive user feedback. Instead, the available user reviews suggest problems with platform reliability and execution quality, which are fundamental to successful trading operations.
The absence of detailed information about execution models, whether the broker operates as a market maker or provides direct market access, creates uncertainty about potential conflicts of interest and execution quality. Professional traders require transparency about execution methods, average execution speeds, and slippage statistics to evaluate trading conditions effectively.
Mobile trading experience, which has become increasingly important for modern traders, lacks detailed documentation. The availability of mobile applications, their functionality compared to desktop platforms, and mobile-specific features remain unclear. This sandai review emphasizes that without comprehensive information about the complete trading environment, potential clients cannot adequately assess whether the platform meets their operational requirements and performance expectations.
Trustworthiness represents Sandai's most critical failure, earning the lowest possible rating due to multiple serious concerns that fundamentally undermine confidence in the broker's legitimacy and reliability. The absence of regulatory credentials from recognized financial authorities represents a major red flag that cannot be overlooked by serious traders.
Legitimate forex brokers typically maintain licenses from established regulatory bodies such as the FCA, CySEC, ASIC, or other recognized authorities that provide investor protection, operational oversight, and dispute resolution mechanisms. These regulatory frameworks ensure that brokers maintain segregated client funds, follow strict operational procedures, and provide recourse for client grievances.
The classification of Sandai as a "complete scam" by multiple sources represents an unprecedented level of negative assessment that goes beyond typical broker criticism. This designation suggests systematic problems with the broker's operations, potentially including issues with fund safety, withdrawal processing, and overall business legitimacy.
The complete absence of positive user feedback and the universally negative reviews on platforms like Trustpilot create a pattern of user dissatisfaction that extends beyond normal service complaints to suggest fundamental operational problems. The lack of transparency about company ownership, financial backing, and operational procedures further compounds trust concerns.
Without regulatory oversight, clear ownership information, and positive user experiences, potential clients face significant risks including potential loss of deposited funds, inability to withdraw profits, and lack of legal recourse in case of disputes.
The user experience category receives the lowest possible rating based on overwhelmingly negative feedback from actual users and the absence of positive testimonials or success stories. The 1-star rating on Trustpilot with 100% negative reviews represents an extraordinary level of user dissatisfaction that is rarely seen in the forex brokerage industry.
User experience includes multiple touchpoints including website navigation, account registration processes, platform usability, customer service interactions, and overall satisfaction with the broker's services. Professional brokers invest significantly in user interface design, streamlined processes, and comprehensive user support to ensure positive client experiences.
The consistently negative user feedback suggests systematic problems across multiple aspects of the user journey. Reports indicate difficulties with account management, poor communication from the broker, and problems with fundamental services that users expect from professional financial service providers.
The absence of positive user testimonials, success stories, or satisfied client feedback creates a stark contrast to legitimate brokers who typically maintain substantial bases of satisfied clients willing to provide positive reviews and referrals. The uniformly negative feedback pattern suggests that user dissatisfaction is not isolated to specific services but represents a comprehensive failure to meet client expectations across all service areas.
For potential traders considering Sandai, the user experience analysis strongly suggests that they are likely to encounter significant problems and dissatisfaction regardless of their trading experience level or specific requirements.
Our comprehensive sandai review concludes with a strong recommendation to avoid this broker entirely. The overwhelming evidence points to a fundamentally flawed operation that fails to meet basic industry standards for legitimacy, transparency, and client service. The combination of absent regulatory oversight, universally negative user feedback, and classification as a scam creates an unacceptable risk profile for any trader.
While the provision of the MT5 platform represents the only positive aspect identified in our analysis, this single benefit is completely overshadowed by the extensive list of serious concerns and red flags. No trader, regardless of experience level, should consider risking their capital with a broker that demonstrates such fundamental operational and ethical deficiencies.
We strongly recommend that traders seek properly regulated, transparent, and well-reviewed alternatives that provide the security, reliability, and professional service standards that successful forex trading requires.
FX Broker Capital Trading Markets Review
