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Castle Rock FX Forex Broker provides real users with 2 positive reviews, 1 neutral reviews and 7 exposure review!

Castle Rock FX Broker Review

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Castle Rock FX Review 10

Latest All(10) Positive(2) Neutral(1) Exposure(7)
Neutral

I feel so confused. Castle Rock FX is illegal??? I traded it often last year, and I didn't meet any big problems, even withdrawals—fast!

OrionZigg 80923
2024-08-07
Exposure
Market manipulation

I placed a trade with a stop loss I passed it approximately 240 pips I closed in negative in the same trade in another broker I closed in positive market movements very exaggerated in relation to other platforms.

Mexx
2023-01-28
Exposure
unable to withdraw for long

I've sent numerous emails to their customer service over the last two months, but they haven't really responded; instead, they keep saying that the finance team needs to verify the account. I knew I needed help right away, which is why I complained to Cyb3rnub,net. Account verification, in my opinion, is just a ruse to hold my money, but they weren't that clever, therefore I would advise people to be very careful with their investments and outwit them.

FX244677432
2023-01-26
Exposure
They haven't processed my withdrawal yet Castle Rock

On December 09, 2022 I requested a withdrawal for $96038 USD and at the beginning of January 2023 it had not been processed, they informed me that they had problems with the crypto payment processor, which they were solving. I returned the money to trade again, however hpy I just requested again the withdrawal of the total of my capital $191522.42 USD, waiting for them to process the withdrawal. By contacting the broker's support I know that they have not yet solved the problem and that they have several pending withdrawals to be executed.

Edssonrodfx
2023-01-25
Exposure
SCAMMERS

I started working with them in May 2022, they fired me on December 28, 2022 and they still haven't paid my compensation !!!!!!!!! Clients have had a lot of money gone from their accounts.

Karma8444
2023-01-23
Exposure
my requested withdrawal was not successful

request the withdrawal of all the capital 1,870 USD, from January 10 I contacted the broker and they told me that the withdrawal is effective from 1 to 5 business days I did not arrive in that period of time, then I contacted him again broker they tell me that they have had problems with the payment processor that at the end of the week they disbursed and they didn't. effect the disbursement correctly moment the withdrawal was never made effective the withdrawal

yudivivianajimenez
2023-01-21
Exposure
I REQUEST FOR THE WITHDRAWAL OF MY FUNDS BUT I NEVER ARRIVED

I requested the first withdrawal of 80 USD on January 6 of this month and it never arrived, it took one business day to make the withdrawal. I canceled that withdrawal and requested the withdrawal of all of my funds, 1,870 USD. From the 10th January I contact the broker and they told me that the withdrawal effective dya is from 1 to 5 business days. It's also never arrived in that period of time, so that, I contact the broker again. They told me that they have had problems with the payment processor, they already disbursed at the end of the week. But they didn't. I contacted again and they never answered me. I contacted the accessor via Whatsapp, they never answered me, they never gave me any reason, at the moment the withdrawal was never made effective.

yudivivianajimenez
2023-01-21
Positive

So far I think that the service provided by this company is satisfactory for me. It is effectively regulated by the FCA. The minimum deposit is only $5, which allows more people to try it out. The customer service they offer is fantastic. I get a quick response and my issues are resolved quickly.

FX1094944219
2022-12-02

  

Castle Rock FX 2025 Review: Everything You Need to Know

  Castle Rock FX has garnered mixed reviews in the forex trading community, characterized by both positive and negative user experiences. This broker, established in 2020 and operating out of Saint Vincent and the Grenadines, offers trading services that include high leverage and a low minimum deposit. However, concerns regarding its regulatory status and customer service have raised red flags.

  Note: It is essential to be cautious as Castle Rock FX operates under different entities in various regions, which may affect user experience and regulatory protection. This review aims to provide a fair and accurate assessment based on available data.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 6
Tools and Resources 5
Customer Service 4
Trading Experience 5
Trustworthiness 3
User Experience 4

  How We Rate Brokers: Our ratings are based on user feedback, expert analysis, and factual data regarding services and conditions.

  

Broker Overview

  Castle Rock FX was founded in 2020 and is registered in Saint Vincent and the Grenadines. The broker claims to offer a wide array of trading instruments, including over 65 forex pairs, various cryptocurrencies, and CFDs on commodities and indices. The trading platforms available are MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which are widely recognized in the industry for their functionality and user-friendliness. However, the broker lacks robust regulatory oversight, which is a significant concern for potential investors.

  

Detailed Section

  Regulatory Status: Castle Rock FX is registered with the Saint Vincent and the Grenadines Financial Services Authority (SVG FSA), but it is important to note that this authority does not regulate forex trading. Additionally, there are claims that Castle Rock FX falsely associates itself with a regulated UK entity, Alchemy Prime Limited, which raises concerns about its legitimacy. According to multiple sources, including Forex Peace Army, this may indicate that Castle Rock FX is operating as a clone firm, which is often a tactic used by fraudulent brokers.

  Deposit/Withdrawal Options: The broker allows deposits in various currencies, including USD, EUR, and NGN, as well as cryptocurrencies like Bitcoin and Ethereum. The minimum deposit requirement is notably low, starting at just $5 for the standard account. However, users have reported difficulties with withdrawals, with many complaints highlighting delays and unresponsive customer service, which is a critical factor to consider when evaluating this broker.

  Bonuses/Promotions: There is little information regarding bonuses or promotions offered by Castle Rock FX. The absence of such incentives can be seen as a positive aspect, as many regulated brokers avoid offering bonuses due to potential regulatory implications.

  Trading Asset Classes: Castle Rock FX provides access to a broad range of trading instruments, including forex, cryptocurrencies, commodities, and indices. This diversity can be appealing to traders looking to diversify their portfolios. However, it is crucial to assess whether the trading conditions are favorable, as user feedback suggests that the spreads and commissions may not be as competitive as other brokers.

  Costs (Spreads, Fees, Commissions): The trading costs vary depending on the account type. The standard account offers spreads starting from 1 pip with a commission of $5, while the pro account offers tighter spreads from 0.5 pips with a lower commission. However, some reviews indicate that the overall trading costs might not be as transparent or competitive as those of more established brokers.

  Leverage: Castle Rock FX offers leverage up to 1:1000, which can be attractive for traders looking to maximize their potential returns. However, such high leverage also increases the risk of significant losses, particularly for inexperienced traders. Regulatory bodies in many jurisdictions limit leverage to protect retail investors, which raises questions about the broker's commitment to safeguarding its clients.

  Allowed Trading Platforms: The primary trading platforms offered are MT4 and MT5, both of which are highly regarded in the forex trading community. These platforms provide various tools for technical analysis, automated trading, and a user-friendly interface. However, there are concerns regarding the availability of the platforms, with some users reporting issues in accessing certain features.

  Restricted Regions: Castle Rock FX does not accept clients from several countries, including the United States and Canada. This limitation is common among offshore brokers, which often restrict access to jurisdictions with stringent regulatory requirements.

  Available Customer Service Languages: Customer support is available in English, Portuguese, and Spanish. However, the quality of customer service has been a point of contention, with many users reporting slow response times and unhelpful support.

  

Repeated Ratings Overview

Category Rating (out of 10)
Account Conditions 6
Tools and Resources 5
Customer Service 4
Trading Experience 5
Trustworthiness 3
User Experience 4

  

Detailed Breakdown

  • Account Conditions: With a low minimum deposit and multiple account types, Castle Rock FX offers competitive conditions. However, the lack of transparency in fees raises concerns.
  • Tools and Resources: The availability of MT4 and MT5 is a plus, but the absence of educational resources and trading tools limits traders' options.
  • Customer Service: The reported issues with responsiveness and support quality significantly impact the overall user experience.
  • Trading Experience: Users have mixed feelings about the trading experience, with some enjoying the platform while others report issues with execution and withdrawals.
  • Trustworthiness: Given the regulatory concerns and negative reviews, trustworthiness is a significant issue for this broker.
  • User Experience: Overall user experience is marred by customer service complaints and withdrawal issues.

  In conclusion, while Castle Rock FX presents an enticing offer with low entry barriers and a variety of trading instruments, the lack of regulatory oversight and numerous user complaints suggest that potential traders should exercise caution. The overall impression from this Castle Rock FX review indicates that it may not be the most reliable choice for forex trading.

Castle Rock FX review