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Galaxy Group Forex Broker provides real users with * positive reviews, * neutral reviews and 5 exposure review!

Galaxy Group Broker Review

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Galaxy Group Review 5

Latest All(5) Exposure(5)
Exposure
Galaxy Trade scammed me!

These people areReal scammers,they will take your hard earned money,and call it peanuts,once your inside they'll tell you to deposit more money,if you say'Idon't have let's work with what I have'they get angry and block you.And I mean all of them, if you confront them about the platform they call you schitzophrenic.I joined with them on the 15th of July by a so called account manager Mr Jenson Hill, made a minimum deposit of R3500, then Nick Brooly, then Michael Plaudis,Julia Adams, Robert

FX4180073160
2021-09-10
Exposure
Have difficulty withdrawing

It’s obstructive and functions illegally. The address of the company is wrong

最熟悉的陌生人35596
2020-10-13
Exposure
Unable to withdraw and can’t log in now

At first, The platform refused my application of withdrawal twice. Then I was told that I should wait the platform to upgrade. Now I can’t even log in. When you turn to the withdrawal page, the page becomes garbled. Did this platform abscond?

龚见薇
2020-09-22
Exposure
It closed my position without my knowledge.

Galaxy Group closed my position without my knowledge. They said I set a stop profit level, but actually I didn’t earn a penny. Now I even lost some overnight fee. I bought it at 1304.5 and it was sold at the same price. How could it be like this?

我用一坨形容你
2019-04-12
Exposure
The teacher of Galaxy Group pocketed clients’ losses

By giving order recommendation,the teacher of Galaxy Group induced me to deposit and hold position,leading to my account liquidated.Then he pulled me into the Wechat group to guide me.After I deposited the fund,I was removed from the group.he continued to ask me to add fund,keeping to adding position,until forced liquidation.

FX2869981873
2019-01-22

  

Galaxy Group 2025 Review: Everything You Need to Know

  

Executive Summary

  Galaxy Group operates as a forex broker providing trading services to retail investors. This galaxy group review reveals a mixed picture of their offerings, though several aspects remain unclear. The broker uses the popular MetaTrader4 and MetaTrader5 platforms. These are industry standards known for their reliability and comprehensive trading tools.

  Their asset portfolio includes precious metals trading, specifically gold and silver. This caters to investors seeking exposure to commodity markets. The broker positions itself toward investors looking for straightforward trading experiences. They particularly target those interested in precious metals alongside traditional forex instruments.

  According to available information, Galaxy Group reports an average trading speed of 0ms and maintains spread costs at zero. These could be attractive features for active traders. However, employee ratings show a moderate 3.9 out of 5 score. This suggests room for improvement in operational aspects.

  Key characteristics include their focus on MetaTrader platform integration and precious metals trading capabilities. The broker appears to target users seeking basic trading functionality without complex additional services. While they offer standard industry platforms, the limited information available about their comprehensive service range suggests potential clients should conduct thorough due diligence before committing to their services.

  

Important Disclaimer

  Potential users should exercise caution when considering Galaxy Group. This is particularly important given the absence of clear regulatory information in available sources. Different jurisdictions maintain varying legal and regulatory frameworks for forex brokers. The lack of transparent regulatory disclosure raises important questions about client protection and fund security.

  This analysis is based on extracted information summaries from available sources. These may contain information gaps or limitations. Traders should independently verify all claims and conduct comprehensive research before making investment decisions.

  The regulatory landscape for forex brokers varies significantly across regions. This makes it essential for potential clients to understand their local legal protections and requirements.

  

Rating Framework

  Based on available information, here are our ratings across six key dimensions:

Dimension Score Rationale
Account Conditions 5/10 No specific account condition details or minimum deposit requirements mentioned
Tools and Resources 7/10 Offers MetaTrader4/5 platforms and precious metals trading, but lacks detailed tool descriptions
Customer Service 4/10 No information provided about service channels, response times, or quality metrics
Trading Experience 6/10 Claims 0ms trading speed, but slippage and execution quality data unavailable
Trust and Security 3/10 Absence of regulatory information significantly impacts trust assessment
User Experience 5/10 Employee rating of 3.9/5 available, but specific user feedback lacking

  

Broker Overview

  Galaxy Group functions as a forex brokerage service provider. Comprehensive details about their establishment date and corporate background remain unclear from available sources. The company's primary business model centers on facilitating foreign exchange trading for retail clients, with additional focus on precious metals markets.

  Their operational structure appears designed to serve individual investors rather than institutional clients. The broker's platform strategy relies heavily on MetaTrader integration. They offer both MT4 and MT5 versions to accommodate different trader preferences and experience levels.

  Their asset selection emphasizes gold and silver trading alongside traditional forex instruments. This suggests a specialization in precious metals markets. This galaxy group review notes that while their platform choices align with industry standards, the limited transparency about regulatory oversight and comprehensive service offerings may concern potential clients seeking fully regulated trading environments.

  

Detailed Information Analysis

  Regulatory Landscape: Available information does not specify regulatory jurisdictions or oversight bodies. This represents a significant transparency gap for potential clients evaluating broker credibility and legal protections.

  Deposit and Withdrawal Methods: Specific funding options and withdrawal procedures are not detailed in accessible sources. This makes it difficult to assess convenience and security of financial transactions.

  Minimum Investment Requirements: Entry-level deposit amounts and account minimums are not specified. This prevents accurate assessment of accessibility for different investor categories.

  Promotional Offerings: Information about welcome bonuses, trading incentives, or promotional programs is not available in current sources. This limits understanding of competitive positioning.

  Asset Portfolio: The broker offers gold and silver trading options. This indicates focus on precious metals markets alongside standard forex instruments. However, the complete range of available trading instruments remains unclear.

  Cost Structure: Reports indicate spread costs of zero, which could represent competitive pricing. Comprehensive fee schedules including commissions, overnight charges, and withdrawal fees require clarification.

  Leverage Options: Specific leverage ratios and margin requirements are not detailed in available information. This makes risk assessment challenging for potential clients.

  Platform Technology: MetaTrader4 and MetaTrader5 availability provides standard industry-level trading infrastructure. This supports automated trading and technical analysis capabilities.

  This galaxy group review highlights significant information gaps that potential clients should address through direct broker contact before account opening.

  

Detailed Rating Analysis

  

Account Conditions Analysis

  The evaluation of Galaxy Group's account conditions faces significant limitations due to insufficient publicly available information. Standard account types, their specific features, and qualification requirements are not clearly outlined in accessible sources.

  This lack of transparency makes it challenging for potential clients to understand what account structures are available and how they might align with individual trading needs. Minimum deposit requirements, which are crucial for accessibility assessment, are not specified in current information sources. Without these details, traders cannot determine whether the broker caters to small retail investors or focuses primarily on higher-net-worth clients.

  Account opening procedures, verification requirements, and timeline expectations also remain unclear. Special account features such as Islamic accounts for Sharia-compliant trading, VIP accounts for high-volume traders, or demo accounts for beginners are not mentioned in available materials.

  The absence of this fundamental information suggests potential clients should directly contact Galaxy Group for comprehensive account details. This galaxy group review emphasizes that the lack of transparent account condition information significantly impacts the ability to make informed decisions about broker suitability for individual trading requirements and financial circumstances.

  

Tools and Resources Analysis

  Galaxy Group's technology infrastructure centers on MetaTrader4 and MetaTrader5 platforms. These represent industry-standard trading environments. These platforms provide comprehensive charting capabilities, technical analysis tools, and automated trading support through Expert Advisors.

  The MT4/MT5 choice offers flexibility for traders with different experience levels and technical requirements. However, beyond basic platform provision, detailed information about additional trading tools, research resources, and educational materials is not readily available. Many competitive brokers supplement MetaTrader platforms with proprietary tools, market analysis, economic calendars, and trading signals, but such offerings from Galaxy Group are not documented in accessible sources.

  Educational resources, which are increasingly important for broker differentiation, are not mentioned in available information. Modern traders often expect access to webinars, tutorials, market analysis, and trading guides as part of comprehensive broker services.

  Research and analysis support, including daily market commentary, technical analysis reports, and fundamental analysis resources, are not detailed in current sources. The absence of information about these value-added services suggests either limited offerings or inadequate communication about available resources.

  

Customer Service and Support Analysis

  Customer service evaluation for Galaxy Group faces significant challenges due to the absence of detailed information about support channels, availability, and service quality metrics. Essential details such as available contact methods, operating hours, and response time commitments are not specified in accessible sources.

  Multi-language support capabilities, which are crucial for international forex brokers, are not documented. Given the global nature of forex trading, the availability of customer service in multiple languages and time zones significantly impacts user experience and problem resolution efficiency.

  Service quality indicators, such as average response times, customer satisfaction surveys, or service level agreements, are not provided in available information. Without these metrics, potential clients cannot assess whether Galaxy Group maintains professional support standards comparable to industry leaders.

  Problem resolution procedures, escalation processes, and complaint handling mechanisms are also not detailed. The forex industry requires robust customer support due to the time-sensitive nature of trading activities and the technical complexity of trading platforms and market conditions.

  

Trading Experience Analysis

  Galaxy Group reports an average trading speed of 0ms. If accurate, this would represent exceptional execution performance. However, this claim requires verification through independent testing and user feedback, as execution speed can vary significantly based on market conditions, trade size, and server load.

  Order execution quality encompasses more than just speed, including slippage rates, requote frequency, and fill rates during volatile market conditions. Unfortunately, detailed execution statistics beyond the speed claim are not available in current sources. This makes comprehensive execution quality assessment difficult.

  Platform stability and reliability are crucial for successful trading experiences, particularly during high-impact news events and market volatility periods. While MetaTrader platforms generally maintain good stability records, broker-specific server performance and infrastructure quality can vary significantly.

  Mobile trading capabilities, which are increasingly important for modern traders, are not specifically detailed beyond the general MetaTrader platform offering. The quality of mobile apps, feature completeness compared to desktop versions, and mobile-specific functionality require clarification.

  This galaxy group review notes that while reported execution speeds appear favorable, the lack of comprehensive execution quality data and user experience feedback limits the ability to assess overall trading experience quality.

  

Trust and Security Analysis

  The trust assessment for Galaxy Group faces significant challenges due to the absence of clear regulatory information in available sources. Regulatory oversight is fundamental to broker credibility, as it provides legal frameworks for client protection, fund segregation, and dispute resolution mechanisms.

  Without specified regulatory jurisdictions, potential clients cannot verify compliance with established financial regulations or assess available legal protections. Different regulatory bodies maintain varying standards for capital requirements, client fund protection, and operational oversight. This makes regulatory transparency essential for informed decision-making.

  Fund security measures, including client money segregation, deposit protection schemes, and banking relationships, are not detailed in accessible information. These factors are crucial for assessing the safety of deposited funds and understanding potential recovery mechanisms in adverse scenarios.

  Company transparency, including ownership structure, financial statements, and operational history, is not readily available. Established brokers typically provide comprehensive corporate information to build client confidence and demonstrate operational legitimacy.

  Industry reputation indicators, such as awards, recognitions, or professional associations, are not mentioned in available sources. These factors often provide additional validation of broker credibility and service quality.

  

User Experience Analysis

  Available information includes an employee rating of 3.9 out of 5. This provides some insight into internal company satisfaction but may not directly correlate with client experience quality. Employee satisfaction can influence service delivery, but client-specific feedback would provide more relevant user experience assessment.

  Interface design and usability assessment is limited to the general MetaTrader platform offering, which provides standard industry functionality. However, broker-specific customizations, additional tools integration, and user interface enhancements are not detailed in available sources.

  Registration and account verification processes, which significantly impact initial user experience, are not described in accessible information. Streamlined onboarding procedures and clear verification requirements contribute to positive user experiences and faster account activation.

  Funding and withdrawal experiences, including processing times, available methods, and associated costs, are not detailed in current sources. These operational aspects significantly impact overall user satisfaction and convenience.

  Common user complaints or praise patterns are not documented in available information. This limits understanding of typical client experience patterns and potential service strengths or weaknesses.

  

Conclusion

  This comprehensive analysis reveals that Galaxy Group operates with limited publicly available information about their services, regulatory status, and operational procedures. While they offer industry-standard MetaTrader platforms and claim competitive execution speeds, the absence of regulatory transparency and detailed service information raises important considerations for potential clients.

  The broker appears most suitable for traders seeking basic trading functionality with precious metals focus. They particularly appeal to those comfortable with limited service transparency. However, investors prioritizing regulatory protection, comprehensive customer support, and detailed service information may find Galaxy Group's current information disclosure insufficient for confident decision-making.

  Primary advantages include MetaTrader platform availability and reported execution performance. Significant disadvantages center on regulatory transparency gaps and limited detailed service information. Potential clients should conduct thorough due diligence and direct broker communication before account commitment.

Galaxy Group review