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Galaxy Group Forex Broker provides real users with * positive reviews, * neutral reviews and 5 exposure review!

Galaxy Group Broker Review

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Galaxy Group Review 5

Latest All(5) Exposure(5)
Exposure
Galaxy Trade scammed me!

These people areReal scammers,they will take your hard earned money,and call it peanuts,once your inside they'll tell you to deposit more money,if you say'Idon't have let's work with what I have'they get angry and block you.And I mean all of them, if you confront them about the platform they call you schitzophrenic.I joined with them on the 15th of July by a so called account manager Mr Jenson Hill, made a minimum deposit of R3500, then Nick Brooly, then Michael Plaudis,Julia Adams, Robert

FX4180073160
2021-09-10
Exposure
Have difficulty withdrawing

It’s obstructive and functions illegally. The address of the company is wrong

最熟悉的陌生人35596
2020-10-13
Exposure
Unable to withdraw and can’t log in now

At first, The platform refused my application of withdrawal twice. Then I was told that I should wait the platform to upgrade. Now I can’t even log in. When you turn to the withdrawal page, the page becomes garbled. Did this platform abscond?

龚见薇
2020-09-22
Exposure
It closed my position without my knowledge.

Galaxy Group closed my position without my knowledge. They said I set a stop profit level, but actually I didn’t earn a penny. Now I even lost some overnight fee. I bought it at 1304.5 and it was sold at the same price. How could it be like this?

我用一坨形容你
2019-04-12
Exposure
The teacher of Galaxy Group pocketed clients’ losses

By giving order recommendation,the teacher of Galaxy Group induced me to deposit and hold position,leading to my account liquidated.Then he pulled me into the Wechat group to guide me.After I deposited the fund,I was removed from the group.he continued to ask me to add fund,keeping to adding position,until forced liquidation.

FX2869981873
2019-01-22

  

Galaxy Group 2025 Review: Everything You Need to Know

  The Galaxy Group has emerged as a notable player in the forex brokerage market, particularly for trading precious metals like gold and silver. However, the overall sentiment towards this broker is mixed, with significant concerns raised regarding its transparency and customer service. This review will delve into the essential features, user experiences, and expert opinions surrounding Galaxy Group.

  Note: It's crucial to be aware that there are multiple entities operating under the "Galaxy" name, which may lead to confusion. This review focuses specifically on Galaxy Group, regulated by the Chinese Gold & Silver Exchange Society.

  

Ratings Overview

Category Rating (out of 10)
Account Conditions 4
Tools and Resources 5
Customer Service and Support 3
Trading Experience 5
Trustworthiness 4
User Experience 3
Overall 4.14

  

How We Rated the Broker

  Our ratings are based on a comprehensive analysis of user experiences, expert insights, and factual data sourced from various reviews and reports.

  

Broker Overview

  Galaxy Group has been operational for approximately 5 to 10 years, with its headquarters in Hong Kong. The broker is regulated by the Chinese Gold & Silver Exchange Society under a Type B license. It offers trading services primarily on the MetaTrader 4 and MetaTrader 5 platforms, focusing on gold and silver as its main tradable assets. However, the lack of an accessible website raises concerns about its operational transparency and the availability of crucial information for potential clients.

  

Detailed Breakdown

  • Regulated Areas: Galaxy Group operates under the jurisdiction of Hong Kong, regulated by the Chinese Gold & Silver Exchange Society.
  • Deposit/Withdrawal Currencies: Specific details regarding supported currencies for deposits and withdrawals are not clearly provided.
  • Minimum Deposit: The minimum deposit requirement is unspecified, which contributes to the uncertainty surrounding the broker's offerings.
  • Bonuses/Promotions: There is no information available regarding any promotional offers or bonuses.
  • Tradable Asset Classes: Galaxy Group primarily offers trading in gold and silver, which are popular among investors during economic uncertainty.
  • Costs (Spreads, Fees, Commissions): The absence of detailed information on spreads and fees makes it challenging to assess the overall cost of trading with Galaxy Group.
  • Leverage: Specific leverage options are not disclosed, leaving potential traders in the dark about their trading capabilities.
  • Allowed Trading Platforms: The broker offers the widely-used MetaTrader 4 and 5 platforms, known for their user-friendly interfaces and robust trading features.
  • Restricted Regions: There is no clear information on regions where trading may be restricted.
  • Available Customer Service Languages: Galaxy Group provides customer support in Simplified Chinese and Traditional Chinese (Hong Kong), but the effectiveness of this support has been questioned based on user feedback.

  

Ratings Revisited

Category Rating (out of 10) Comments
Account Conditions 4 Unclear minimum deposit and account types create uncertainty.
Tools and Resources 5 MetaTrader 4/5 platforms are reliable, but lack of additional tools is noted.
Customer Service and Support 3 Customer feedback highlights issues with withdrawal difficulties and platform malfunctions.
Trading Experience 5 Trading in gold and silver is appealing, but operational transparency is lacking.
Trustworthiness 4 Regulated status provides some credibility, but concerns about transparency remain.
User Experience 3 Inaccessible website and negative feedback impact overall user experience.

  

Detailed Analysis

  •   Account Conditions: Galaxy Group's account conditions are unclear, with no specified minimum deposit or account types available. This lack of information can deter potential clients who are looking for transparency before committing their funds.

  •   Tools and Resources: The availability of the MetaTrader 4 and 5 platforms is a positive aspect, as these are widely recognized and user-friendly. However, the absence of additional trading tools or resources diminishes the overall attractiveness of the trading experience.

  •   Customer Service and Support: Feedback from users indicates significant issues with customer service, particularly concerning withdrawal processes and platform functionality. Reports of difficulties in accessing funds and unresponsive support channels raise red flags about the broker's reliability.

  •   Trading Experience: While Galaxy Group focuses on trading gold and silver, which are often viewed as safe-haven assets, the lack of transparency regarding trading conditions and costs can lead to frustration for traders seeking a seamless experience.

  •   Trustworthiness: Although Galaxy Group is regulated by a recognized authority, the opaque nature of its operations and the inaccessibility of its website raise questions about its trustworthiness. Users have expressed concerns about the broker's practices, including reports of unexpected position closures and withdrawal challenges.

  •   User Experience: The overall user experience is marred by the broker's inaccessible website and the negative feedback surrounding customer service. Many potential clients may find it difficult to navigate the broker's offerings and obtain essential information, which is critical in the financial industry.

  •   In conclusion, the Galaxy Group presents a mixed picture for potential traders. While it offers regulated trading options in gold and silver, significant concerns regarding transparency, customer service, and operational clarity remain. Prospective clients should weigh these factors carefully before engaging with the broker.

      For those considering Galaxy Group, it is advisable to conduct thorough research and remain cautious, given the various concerns highlighted in this Galaxy Group review.