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Smart Global Forex Broker provides real users with 3 positive reviews, 2 neutral reviews and 4 exposure review!

Smart Global Broker Review

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Smart Global Review 9

Latest All(9) Positive(3) Neutral(2) Exposure(4)
Neutral

I am from india... Any Indians here pls suggest me...ustd Withdrawal and deposit... With out p2p account frozen ... Pls

Makerup
2024-08-27
Positive

Spreads aren't as tight as they said they would be, that's for sure. But I have to say, their ST5 trading platform is pretty good, not worse than MetaTrader.

Usman Abubakarr
2024-07-22
Positive
Consistently Impressed: 9-Month Account Review, Top-Notch Support, Seamless Platform Experience

I Hold an account with them for 9 months. Every time i contacted support, they are well trained, very polite and helpful. The platform is up and running on both my phone and MT5.

Gapday
2024-05-29
Positive
Trustworthy Broker with Insights: Market Analysis for Informed Trading

Straight forward and trustworthy broker. And they post beneficial market and chart analysis.

Virat Kohli
2024-05-17
Neutral
Enhancing Experience: Reduced Swap Fees & Loyalty Rewards Suggested

It would've been much better, if u can reduce the swap charges and provide some encouragement in terms of loyalty points or bonus etc.

Runningman
2024-04-26
Exposure
Now in March, account is frozen and withdrawals are not possible until taxes are paid.

Sakura (friends) of the group LINE are making huge profits in FX trading under the guidance of Kazuhiko Kanzaki and others. I'd like to try it myself, so I was introduced to a member of the group called mymy, and I opened an exchange called Smart Global and ended up depositing 7.1 million yen in four separate payments. With the teacher's guidance, I made a considerable profit and applied for a withdrawal of $70,000. The next day, my withdrawal request was rejected, saying that it was not possible to withdraw money because it had not been a month since the account was opened. Initially, it was said that you could withdraw any amount you wanted at any time. I continued to negotiate to be able to withdraw the money, and was able to withdraw only $3,500. After a month had passed since the account was opened, the person in charge, who identified himself as Masaharu Tokushima, asked to withdraw $40,000. You will be instructed to apply for a transfer from the exchange app, so do so. However, for some reason, I was told that I would not be able to withdraw the money unless I finally paid the full amount of tax on the profits. Of course, I received no such explanation, and was told that I would sue and my account was frozen. If you don't pay the penalty (the name has changed from tax to penalty before you know it) quickly, you will incur a big loss and everyone will laugh at you! It is said. Of course I will pay the taxes I have to pay. They say they will file a tax return according to Japanese rules, but the exchange will do that too! One point tension. At that point I was convinced it was a scam. Now, if you don't pay your taxes quickly, you'll lose everything! Things like this are said. If it's a really decent exchange, I think the Japanese rule is for you to file your tax return yourself. In any case, I would like a full refund of the deposit.

HINATA9144
2024-03-27
Exposure
Can I withdraw money without paying taxes first?

If you deposit 7.1 million yen and trade under the guidance of a teacher, your profits will increase in no time. About two weeks after opening the account, I applied for a withdrawal of $70,000, but the next day I was told that the withdrawal could not be made because it had not been a month since the account was opened, so the withdrawal was rejected. I managed to negotiate and was able to withdraw $3,500 the next day. After that, I was told that I could not withdraw money until 10 business days had passed, or that it had not been a month since I opened the account. More than a month later, when I told the person in charge (Masaharu Tokushima) that I wanted to withdraw $40,000, I was asked to complete the procedure through the exchange app, which I did. However, the transfer did not take place, and after several inquiries, I was told that I would not be able to withdraw the money unless I paid the tax on the profits. In the first place, I was never given any explanation that there were any conditions for withdrawals, and even when I asked about it, there was no clear response. I was asked to pay more than $88,000 in taxes on my $40,000 withdrawal. I would like to ask them to pay the tax from there since there is still $360,000 left in their account, but they are adamant that they cannot do that. I don't understand paying $88,000 to withdraw $40,000. In the first place, I don't understand paying taxes as of March, and I don't trust the fact that I can withdraw the entire amount if I pay $88,000. I would like the remaining principal amount of 6.6 million yen to be returned. My children's school fees are being wasted.

HINATA9144
2024-03-23
Exposure
I can't withdraw money or cancel my contract.

When I requested a withdrawal for the first time, I was told to apply from the exchange app, so I did so. After about a day of not receiving the money, I contacted the person in charge, Mr. Tokushima, and was told that the money could not be withdrawn because it had not been a month since the account was opened. There was no explanation about this when I opened the account. I managed to negotiate and was able to transfer only 20 minutes of the amount I wanted to withdraw. I was told that it would take 10 business days for the next withdrawal, but I never heard of that! Two weeks later, I had no choice but to contact Mr. Tokushima to withdraw $40,000, and I applied through the exchange app around 9:30 in the morning. I did not receive the money and inquired several times, but there was no clear answer. In the evening, I was told that I would not be able to withdraw money unless I first paid the taxes on the account balance. Of course, this is completely new to me. If that's the case, why didn't you say so in the first place? The principal amount was 7.1 million dollars (approximately 47,000 dollars), but thanks to the guidance of a teacher, the balance exceeded 440,000 dollars. I was told that I would not be able to withdraw money unless I transferred about $88,000 in taxes on the balance. Since I only want to withdraw $40,000, I asked them to pay the tax from the balance in my account, but I can't! One point of tension. I asked them to just give me back the principal, as I would be giving up all profits, but that didn't work either. I talked to the person in charge about what to do, but all they told me was to pay the taxes first. I don't have $88,000. Please help me.

ねね
2024-03-20

  

Smart Global 2025 Review: Everything You Need to Know

  Summary: Smart Global, a forex broker based in the United States, has garnered significant scrutiny due to its unregulated status and numerous user complaints. While some users report positive experiences with the trading platform, the overwhelming consensus points toward a lack of transparency and serious concerns regarding the legitimacy of its operations.

  Note: It is crucial to consider that Smart Global may operate through different entities across regions, which could affect user experiences and regulatory compliance. This review aims to provide a fair and accurate assessment based on available data.

  

Rating Box

Category Rating (out of 10)
Account Conditions 3
Tools and Resources 4
Customer Service and Support 2
Trading Setup (Experience) 5
Trustworthiness 1
User Experience 3

  How We Rate Brokers: Our ratings are based on a comprehensive analysis of user feedback, expert opinions, and factual data regarding broker operations.

  

Broker Overview

  Founded in 2023, Smart Global is a forex broker that claims to offer a variety of financial trading services, including forex, precious metals, crude oil, indices, and cryptocurrencies. The broker utilizes the ST5 trading platform, which is designed for trading various assets. However, Smart Global operates without any recognized regulatory authority, raising significant concerns about its credibility and trustworthiness.

  

Detailed Section

  Regulated Regions: Smart Global claims to operate in the United States but lacks valid regulatory oversight from any major financial authority. The broker has been marked as "suspected fraud" by various review platforms, indicating a high level of risk for potential investors.

  Deposit/Withdrawal Currencies/Cryptocurrencies: The official website does not provide clear information on the available deposit and withdrawal methods, which is a significant red flag. Users have reported issues with withdrawals being frozen until certain conditions, such as tax payments, are met, raising further questions about the broker's practices.

  Minimum Deposit: Specific information regarding the minimum deposit required to open an account is not readily available, which can deter potential clients from engaging with the platform.

  Bonuses/Promotions: There is no clear information regarding any bonuses or promotions offered by Smart Global, which is often a common feature among established brokers.

  Tradeable Asset Classes: Smart Global claims to offer a range of trading assets, including forex pairs, precious metals, crude oil, indices, and cryptocurrencies. However, the lack of detailed information on these products on its website raises concerns about transparency and professionalism.

  Costs (Spreads, Fees, Commissions): The broker advertises spreads as low as 1 pip, but users have noted that actual spreads may not align with advertised rates. Additionally, the absence of clear fee structures adds to the uncertainty surrounding trading costs.

  Leverage: Smart Global offers leverage of up to 1:100, which can amplify both potential profits and risks for traders. However, the lack of information regarding the specifics of leverage application raises concerns.

  Allowed Trading Platforms: The ST5 trading platform is the primary interface for trading, but the lack of detailed information about its functionalities may hinder users' ability to utilize it effectively.

  Restricted Regions: The broker does not clearly specify any restricted regions, which could pose risks for users in jurisdictions with strict trading regulations.

  Available Customer Service Languages: Smart Global's customer support is primarily offered in English and Japanese. However, the limited contact options, restricted to email support, may lead to delays in resolving user inquiries.

  

Repeated Rating Box

Category Rating (out of 10)
Account Conditions 3
Tools and Resources 4
Customer Service and Support 2
Trading Setup (Experience) 5
Trustworthiness 1
User Experience 3

  

Detailed Breakdown Section

  •   Account Conditions (3/10): Users have expressed frustration over the lack of transparency regarding account types and minimum deposit requirements. The absence of clear information can lead to confusion and mistrust.

  •   Tools and Resources (4/10): While the ST5 platform is noted for its capabilities, the lack of detailed information regarding its features and functionalities makes it difficult for traders to utilize it effectively.

  •   Customer Service and Support (2/10): The only available customer support option is via email, which can lead to delays in response times. Users have reported difficulties in reaching out for assistance, especially during urgent situations.

  •   Trading Setup (Experience) (5/10): Some users have reported satisfactory experiences with the trading platform itself; however, the overall lack of information and transparency detracts from the trading experience.

  •   Trustworthiness (1/10): With no regulatory oversight and multiple reports of user complaints regarding frozen accounts and withdrawal issues, Smart Global's trustworthiness is severely compromised.

  •   User Experience (3/10): Overall, user experiences vary, but the majority of feedback points toward a lack of transparency and potential issues with withdrawals, leading to a generally negative perception of the broker.

  •   In conclusion, potential investors should exercise extreme caution when considering Smart Global as a trading platform. The lack of regulatory oversight, transparency in operations, and numerous user complaints indicate a high level of risk. It is advisable to explore more reputable and regulated alternatives for trading in the forex market.