MXC Group foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://login.mxcforex.com/signup.php, about the company's legal and temporary regulatory information, the company's address UniT Level 14 (B) & 14 (C), Main OFFice Tower, Financial Park Labuan CoMplex, Jalan Merderka, 87000 Labuan F.T.
MXC Group, established in 2018, is a forex broker based in Labuan, Malaysia. It operates under the name MX Capital Financial Limited and was previously regulated by the Labuan Financial Services Authority (LFSA). The company primarily serves retail clients in Malaysia and aims to provide a digital trading experience that is easy and accessible.
The broker's growth trajectory has included the introduction of multiple account types, a focus on customer service, and a commitment to digital solutions for account management. Over the years, MXC Group has faced various regulatory challenges, notably the revocation of its LFSA license, which has raised concerns about its operational legitimacy.
As a private entity, MXC Group focuses on retail forex trading, offering a range of financial instruments including forex currency pairs, commodities, and cryptocurrencies. The business model is designed to cater to individual traders looking for diverse trading options in a user-friendly environment.
MXC Group was previously regulated by the Labuan Financial Services Authority (LFSA) under license number MB/18/0021. However, it's crucial to note that this license has been revoked, which raises significant concerns regarding the broker's compliance with regulatory standards. The revocation indicates that MXC Group is currently operating without valid regulatory oversight, which is a major red flag for potential investors.
The broker's operational status in different regions is unclear, and it does not appear to have established any new regulatory relationships following the revocation. Additionally, the company has not provided information about client fund segregation policies, investor compensation schemes, or KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures, which are essential for ensuring customer protection.
Given these factors, the lack of a valid regulatory framework for MXC Group should prompt potential clients to exercise caution and conduct thorough due diligence before engaging with the broker.
MXC Group offers a diverse range of trading products, primarily focusing on:
Forex Currency Pairs: The broker provides access to a variety of forex pairs, including major, minor, and exotic currencies. This selection allows traders to engage with the global forex market effectively.
CFD Products: In addition to forex, MXC Group offers CFDs on commodities, indices, and cryptocurrencies. This broad range of instruments caters to different trading strategies and market preferences.
Unique Products: While the broker does not highlight any exclusive trading products, it does provide access to popular cryptocurrencies such as Bitcoin and Ethereum, which are attractive to many traders.
The frequency of product updates and the introduction of new instruments are not specified in the available information, which could limit traders' opportunities to diversify their portfolios.
Overall, MXC Group aims to provide a comprehensive trading experience for retail clients, allowing them to access various markets through its platform.
MXC Group primarily supports the MetaTrader 4 (MT4) trading platform, which is well-regarded in the trading community for its robust features and user-friendly interface. The MT4 platform offers:
Desktop and Mobile Versions: Traders can access the platform on both desktop and mobile devices, ensuring flexibility in trading.
Execution Model: The broker operates on a Straight Through Processing (STP) model, which allows for direct order execution without dealing desk intervention.
Server Infrastructure: While specific details about server locations and technological infrastructure are not provided, the MT4 platform is known for its reliability and speed, which are critical for effective trading.
API Access and Automated Trading: The platform supports automated trading through Expert Advisors (EAs), enabling traders to implement algorithmic strategies effectively.
Overall, the trading technology provided by MXC Group is designed to facilitate a seamless trading experience for users, although further details about proprietary platforms or additional features are not mentioned.
MXC Group offers four types of trading accounts, each catering to different trader needs:
Gold Account: Requires a minimum deposit of $10, with spreads starting from 0.5 pips. This account is suitable for beginner traders.
Standard Account: Also requires a minimum deposit of $10, with spreads starting from 0.3 pips. This account is designed for traders with some experience.
Perfect Account: Requires a minimum deposit of $10, with higher spreads starting from 2.0 pips. It is tailored for those seeking advanced trading features.
VIP Account: Designed for professional traders, this account offers higher leverage options and personalized services.
The leverage offered across different accounts varies, with a maximum of 1:500 for the Gold account and 1:100 for others. The minimum trade size starts at 0.01 lots, allowing traders to manage their risk effectively.
However, specific details regarding overnight fees and commission structures are not disclosed, which could impact trading costs.
MXC Group supports various deposit and withdrawal methods, including:
Deposit Methods: Options include bank transfers, credit cards (Visa, Mastercard), and e-wallets such as Neteller and Skrill.
Minimum Deposit Requirements: The minimum deposit for all account types is $10, making it accessible for new traders.
Deposit Processing Times: While specific processing times are not mentioned, typical industry standards suggest that deposits via credit cards and e-wallets are usually instant, whereas bank transfers may take longer.
Deposit Fees: There is a 4% fee for deposits made via credit card, while e-wallet transactions may incur similar fees, though detailed fee structures are not provided.
Withdrawal Methods: Withdrawals can be made through similar channels, with specific limits and fees that vary by method.
Withdrawal Processing Times: The processing time for withdrawals is not explicitly stated, which may lead to uncertainty for traders.
Overall, while MXC Group offers a range of funding options, the lack of clarity around fees and processing times can be a concern for potential clients.
MXC Group provides customer support through various channels:
Support Channels: Clients can reach out via telephone, email, online chat, and social media platforms.
Service Hours: The support service operates during standard business hours, but exact time zone coverage is not specified.
Multilingual Support: Customer service is available in English and Malay, catering to its primary market.
Educational Resources: The broker offers limited educational resources, which could include webinars, tutorials, and market analysis services. However, specific details about the types of educational content available are not provided.
Trading Tools: Traders may have access to various tools such as calculators and economic calendars, although comprehensive details are lacking.
In summary, while MXC Group offers several support channels, the availability of educational resources and tools appears limited, which may impact traders' learning and development.
MXC Group primarily serves clients in Malaysia, with its operations centered around the Labuan region. However, due to its revoked regulatory status, it may face limitations in expanding its services to other jurisdictions.
Regional Offices: The broker's main office is located at Unit Level 14 (B) & 14 (C), Main Office Tower, Financial Park Labuan Complex, Jalan Merdeka, 87000 Labuan F.T., Malaysia.
Countries Not Accepted: Specific countries where MXC Group does not accept clients are not detailed, but potential restrictions may apply due to its regulatory status.
Special Restrictions: The revocation of its LFSA license could lead to operational limitations, impacting its ability to attract clients from regions with stricter regulatory requirements.
In conclusion, while MXC Group offers a broad range of trading services, its lack of regulatory oversight, unclear compliance measures, and limited educational resources may pose significant risks for potential traders. As such, individuals considering engagement with MXC Group should exercise caution and conduct thorough research before proceeding.
FX1681804563
Hong Kong
It led you to deposit thousands of yuan to help you win. So you would deposit more. Then it blocked your account by default and asked for fees and taxes for unlocking. It caused more deposit.
Exposure
2021-11-04
半个西瓜半个夏
Hong Kong
MXC Group cheated clients, causing unavailable withdrawal. The system showed that my account number was wrong, which is unexpectedly. I was asked to pay 20% of the fund as a margin(220 thousand yuan). After that, MXC Group claimed that my credit score was insufficient since 20 scores was off, asking for fund with 10 thousand yuan per score. It would freeze my account if the fund isn’t received within one month. Then I charged only 130 thousand, leading to unavailable withdrawal. I claimed to call the police. The service said that I still need to make up for the fund. Fine, I would like to pay for it if your platform is legit. Now I am banned to contact the service.
Exposure
2020-08-01
佛 心
Hong Kong
Begin by asking you to charge money to fulfill tasks, and then they told you the amount exceeds the limit and tax needs to be deducted, and then you can’t get your money back
Exposure
2021-11-06