CloudEx Capital foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://www.cloudexcapital.com/, about the company's legal and temporary regulatory information, the company's address Heron Tower, 110 Bishopsgate, London EC2N 4AY.
CloudEx Capital is a recently established forex broker that has been operational for less than a year. The company is headquartered in the United Kingdom, specifically at Heron Tower, 110 Bishopsgate, London, EC2N 4AY. As a private entity, it focuses on providing trading services primarily in the forex and crude oil markets. The firm aims to cater to a diverse clientele, including retail traders and investors looking for opportunities in these financial markets.
Since its inception, CloudEx Capital has sought to create accessible trading options for its users. The broker offers multiple account types, including VIP, Gold, Silver, and Classic, each designed to meet different trading preferences and financial capabilities. The company's business model emphasizes retail forex trading, allowing clients to engage in speculative trading across various currency pairs and commodities.
Despite being relatively new to the market, CloudEx Capital has made efforts to establish itself by offering educational resources, such as webinars, to help traders enhance their skills. However, the firm operates without any regulatory oversight, raising concerns about its operational transparency and the safety of client funds. This lack of regulation is a significant aspect of its business model that potential clients should consider.
CloudEx Capital operates as an unregulated broker, meaning it does not fall under the supervision of any recognized financial regulatory authority. This absence of regulation raises several concerns regarding investor protection and the overall integrity of the trading environment provided by the broker.
There are no valid regulatory licenses associated with CloudEx Capital, which means that it does not have to adhere to the strict guidelines set forth by financial authorities that govern regulated entities. Consequently, there is no external body overseeing its operations, which can potentially expose traders to higher risks. The lack of regulatory oversight also implies limited recourse for clients in case of disputes or issues with the broker's services.
The company has not disclosed any information regarding customer fund segregation policies or participation in investor compensation schemes. Furthermore, CloudEx Capital's compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations remains unclear, as it does not provide detailed information on these practices. This lack of transparency in regulatory compliance is a critical factor that potential clients should take into account when considering this broker.
CloudEx Capital offers a range of trading products, primarily focusing on forex and crude oil. The broker provides access to over 99 forex currency pairs, allowing traders to engage in currency trading and capitalize on fluctuations in exchange rates. In addition to forex, the broker also offers trading in crude oil, which is a widely traded commodity with significant global economic implications.
The broker's product offerings include Contracts for Difference (CFDs) on various assets, although specific details regarding the categories of CFDs available, such as indices, stocks, and cryptocurrencies, are not extensively outlined. This lack of clarity on the full range of products may be a limitation for traders seeking diverse trading opportunities.
CloudEx Capital appears to update its product offerings periodically, but the frequency and specifics of new additions are not explicitly stated. The broker primarily serves retail clients, providing them with the necessary tools and resources to trade effectively. However, there is no mention of services tailored for institutional clients or white-label solutions, which may limit its appeal to a broader market.
CloudEx Capital currently offers a web-based trading platform, allowing traders to access markets directly through their web browsers without the need for software installation. The platform supports trading in forex and crude oil, providing users with essential tools for executing trades. However, the broker does not offer support for popular platforms such as MetaTrader 4 or MetaTrader 5, which may be a drawback for traders accustomed to those interfaces.
The web trader interface is designed for ease of use, but details about its specific features, such as charting tools, technical indicators, and order execution types, are not thoroughly described. Additionally, there is no information on mobile application support for iOS or Android, which may limit trading flexibility for users who prefer mobile trading.
CloudEx Capital's execution model remains unclear, as it does not specify whether it operates as an ECN (Electronic Communication Network), STP (Straight Through Processing), or market maker. The technology infrastructure supporting the trading platform, including server locations and technical specifications, is also not disclosed, which raises questions about the reliability and speed of trade execution.
CloudEx Capital offers several account types to cater to different trading needs:
All account types allow for a minimum position size of 0.01 and leverage of up to 1:100. However, the maximum leverage advertised on the main page is inconsistent with the stated maximum leverage across account types, which raises concerns about transparency.
CloudEx Capital provides a demo account for traders to practice and familiarize themselves with the platform before committing real funds. However, details regarding overnight fees and other trading conditions are not explicitly outlined, which may lead to uncertainty for potential clients.
CloudEx Capital supports various deposit methods, including bank transfers and credit cards, although specific details about the payment processors used are not provided. The minimum deposit requirements vary by account type, with the Classic account starting at $250 and the Gold account requiring $50,000.
The processing time for deposits is not explicitly stated, and there is no information regarding deposit fees. For withdrawals, the broker does not provide clear details about the available methods, limitations, or processing times, which can be a concern for traders looking for transparency in their financial transactions.
Withdrawal fees and any associated restrictions remain unclear, which could lead to potential frustration for clients trying to access their funds. The lack of detailed information on these aspects may deter potential clients from engaging with the broker.
CloudEx Capital offers customer support through multiple channels, including phone and email. However, the availability of live chat support appears to be non-functional, which may hinder immediate assistance for traders in need of timely help. The broker's service hours and time zone coverage are not clearly stated, which could affect clients in different regions.
The broker provides support in multiple languages, although the specific languages offered are not listed. Educational resources are available in the form of webinars, which aim to enhance traders' understanding of the markets and trading strategies. However, the extent and frequency of these educational offerings are not detailed.
Market analysis services, including daily analysis and research reports, are not explicitly mentioned, which may limit the informational support available to traders. Additionally, trading tools such as calculators and signal services are not discussed, raising questions about the overall support infrastructure for clients.
CloudEx Capital primarily serves clients in the United Kingdom and potentially other regions, although specific countries or regions where the broker operates are not explicitly mentioned. The broker's website does not provide clear information regarding its regional offices or the specific areas it covers.
There are indications that certain countries may be excluded from accessing CloudEx Capital's services, but detailed information on these restrictions is not readily available. This lack of clarity on regional coverage and limitations could pose challenges for potential clients evaluating the broker's accessibility.
In summary, while CloudEx Capital presents itself as a forex broker with various account options and a focus on educational resources, the lack of regulatory oversight, transparency in trading conditions, and comprehensive customer support may raise concerns for potential traders. The absence of detailed information in several key areas highlights the importance of conducting thorough research before engaging with this broker.